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Samsung Galaxy A35 5G will not charge or charges slowly

Samsung Galaxy A35 5G will not charge or charges slowly: power source, cable/adapter, port debris/liquid, temperature and battery protection should be separated. Scoped to SM-A356*.

A Galaxy A35 charges at 25 W, which owners measure at roughly eighty minutes for a full charge, and the complaints on Samsung's forums are of a phone that charges slowly after an update and more slowly again after the latest one. Samsung's own reply is to use a genuine Samsung charger and check the cable for damage, and that is the right first step because the A35 needs a 25 W PD PPS adapter for its fastest charge. A plain 5 W or 10 W brick, a thin cable or a wireless pad that the A35 does not have all lead to slow charging; the A35 has no wireless charging. If it will not charge at all, clean the USB-C port and check Protect battery.

Differential

Likely causes of “Samsung Galaxy A35 5G will not charge or charges slowly”, and how to tell them apart

  1. 1

    An adapter or cable below 25 W PPS

    What separates it Charging slowly shows and a full charge takes hours

    How to confirm Use Samsung's 25 W charger and a 3 A cable

  2. 2

    Lint in the USB-C port

    What separates it The plug wobbles

    How to confirm Switch off and clear with a wooden toothpick

  3. 3

    Protect battery at 85 percent

    What separates it Charging stops early

    How to confirm Settings, Battery, Protect battery: Basic

  4. 4

    Heat

    What separates it Charging slows when warm

    How to confirm Remove the case and charge idle

  5. 5

    A software state

    What separates it Percent does not rise

    How to confirm Restart, then charge in Safe mode

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The charger wattage and cable
  • The lock screen label while charging
  • Whether the phone is warm
  • The One UI version

Try in this order

0 of 6 completed
  1. Use Samsung's own 25 W charger and cable

    Reversible

    Plug the genuine Samsung 25 W adapter and a 3 A cable into a wall socket, which is exactly what Samsung's support reply tells owners with slow charging to do first.

  2. Look at the cable and the port

    Reversible

    Inspect the cable for fraying and the USB-C socket for lint; with the phone off, ease out packed fluff with a wooden toothpick, scraping the walls and not the center tongue.

  3. Check the 85 percent protection

    Reversible

    Settings, Battery, Protect battery: Maximum stops the A35 near 85 percent, which owners sometimes mistake for a charging fault.

  4. Charge idle and cool

    Reversible

    Take the case off and leave the phone alone on a hard surface; a warm A35 slows its own charge.

  5. Restart and test in Safe mode

    Reversible

    Restart, then charge in Safe mode for twenty minutes; if the percentage rises, an installed app was holding the phone back.

  6. Run the charging test

    Reversible

    Samsung Members, Get help, Phone diagnostics, Battery and charging checks the cell and the charge circuit.

Model-specific

What is true of this model and not of its siblings

How to time your own charge
Plug in at ten percent with the screen off and note the time you reach one hundred; the A35 with Samsung's 25 W adapter should take roughly eighty minutes, and a charge of two hours or more means the adapter, the cable or heat is the limit.
A cable test
Charge the A35 with a cable from another phone that charges at full speed; if the time drops, the first cable was the problem.

Stop boundary

When this stops being a self-service repair

  • !If a Samsung charger and cable fail with a clean port, book a Samsung repair
  • !If charging slowed after an update, report it with the version
  • !A hot or swollen phone must go to service

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Can I use a laptop charger on the A35?+

It will charge the phone, but only a PD PPS adapter gives the 25 W rate.

Why does the A35 stay warm while charging?+

Charging at 25 W makes heat inside a thin phone; a case and use while charging add to it.

Wrong device or version?

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