Samsung · overheating

Samsung Galaxy S23 family gets hot or shows a temperature warning

Samsung Galaxy S23 family gets hot or shows a temperature warning: high workload, charging, signal search, environment and a failing battery must be separated. Scoped to SM-S918* (S23 Ultra), SM-S916* (S23+), SM-S911* (S23).

On a Galaxy S23 Ultra the heat usually comes from the camera or from an update, and from a battery that is now three years old. Owners on Samsung's forums reported the phone overheating while downloading, recording several videos in a row or filming on holiday after One UI 6.1, and some saw 40 degrees Celsius while playing ordinary video. Start with the camera and charger: stop recording, unplug it, remove the case and let the phone cool, then see whether the warning returns with nothing running.

Differential

Likely causes of “Samsung Galaxy S23 family gets hot or shows a temperature warning”, and how to tell them apart

  1. 1

    Filming several clips in a row

    What separates it The phone shows the overheating warning in the camera and may close it

    How to confirm Recording keeps the chip, the image processor and the screen busy; owners describe the warning after repeated video takes, so stop for five minutes between clips

  2. 2

    The One UI 6.1 update

    What separates it The heat appeared the week after the update, while downloading or browsing, not only in games

    How to confirm Forum threads tie the change to One UI 6.1; update to the newest One UI patch, restart, and leave the phone on Wi-Fi overnight so app updates finish

  3. 3

    A three-year-old battery

    What separates it The phone runs warm on light tasks that never used to warm it

    How to confirm The 5000 mAh cell has had roughly three years of charges; the Samsung Members battery test reports its condition

  4. 4

    Charging with a thick case or a pad

    What separates it The heat is worst on the charger

    How to confirm GSMArena lists 45W wired and 15W wireless charging; wired charging with the case off is the cooler combination

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Whether it heats in the camera, downloading, gaming or idle
  • When it started and which One UI version is installed
  • The exact warning message on screen
  • Battery condition from Samsung Members diagnostics

Try in this order

0 of 5 completed
  1. Stop the camera and cool it

    Reversible

    Close the camera, unplug the charger, remove the case and set the phone face up in the shade until it is cool.

  2. Install the newest update

    Reversible

    Open Settings, Software update and install anything waiting, then restart; One UI 6.1 was the release owners blamed for new heat.

  3. Let background downloads finish

    Reversible

    Leave the phone on Wi-Fi and the charger overnight so app updates and the Play Store queue can complete.

  4. Lower the load while filming

    Reversible

    Drop the video resolution or frame rate for long clips, and pause between takes.

  5. Run the battery test

    Reversible

    Open Samsung Members, Support, Phone diagnostics, Battery. A fault result is grounds for a battery replacement.

Model-specific

What is true of this model and not of its siblings

Charging
45W wired and 15W wireless charging on a 5000 mAh battery.

Stop boundary

When this stops being a self-service repair

  • !If it overheats with nothing running, run Samsung Members diagnostics and contact Samsung support
  • !If the diagnostics report a battery fault, ask Samsung for a battery replacement quote before replacing the phone
  • !If the back bulges or the phone smells scorched, stop using it and visit a service center the same day

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why does my S23 Ultra overheat in the camera?+

Recording keeps the chip and image processor busy, and owners in Samsung's US forum report the warning after several videos in a row; a short pause between clips lets it cool.

Did One UI 6.1 cause S23 Ultra heating?+

Owners in Samsung's US community tied new heat, including 40 degrees Celsius while playing normal video, to the One UI 6.1 update.

Is the S23 Ultra's chip the same everywhere?+

GSMArena lists the Snapdragon 8 Gen 2 for Galaxy; Samsung used it in every S23 model.

Wrong device or version?

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