Bosch dishwasher troubleshooting

Published specification

What is true of this model and changes how you fix it

• Hardware — Bosch product page
  100 Series, PureDry condensation drying (no heating element — a fan/condensation coil dries dishes, so no visible heat-dry cycle to troubleshoot).
• Drying — PureDry condensation, NO heating element
  Like all Bosch dishwashers, the 100 Series has NO exposed heating element — it dries by condensation (PureDry). So damp dishes, ESPECIALLY plastics, are largely normal, not a fault: plastic does not hold heat, so water does not evaporate off it the way it does off glass and ceramic. The upside is plastics can go on any rack without warping.
• Rinse aid is essential
  Because drying relies on water sheeting off the dishes, rinse aid is not optional on a Bosch — an empty or low rinse-aid tank is the number-one cause of wet dishes. Keep it filled and set the dosage up if plastics stay wet.
• Manual filter
  It has a manual filter at the tub floor (not a food grinder) that must be rinsed periodically — a clogged filter is the top cause of poor cleaning, film and odor, and of slow draining.
• Racks
  Three racks including a standard third rack, with a RackMatic upper rack.
• PureDry
  Drying uses residual heat, not a heating element, so plastics stay damp longer than on a heated dry.
• Protection and light
  24/7 Overflow Protection System, an InfoLight that shows the cycle is running and a 24-hour delay start.
• Options
  ExtraDry, speed60 and an NSF-certified sanitize option, with hidden controls in a fully integrated door.
• Also covered
  100 Series SHE3AEM5N dishwasher, cycles: 8 wash cycles and 3 options, with a sanitize option and Home Connect for remote monitoring.
• Also covered
  100 Series SHE3AEM5N dishwasher, precisionWash: Intelligent sensors scan the dishes and check progress throughout the cycle, so cycle length varies by load.
• Also covered
  100 Series SHE3AEM5N dishwasher, pureDry and running cost: Dries without a heating element. Water use is 3.5 gallons a cycle and annual energy 269 kWh.
• Also covered
  500 Series SHP65CM5N dishwasher, cycle times (from the use and care manual): Heavy 1 h 50 min to 2 h 20 min, Auto 1 h 45 min to 2 h 9 min, Normal 2 h 10 min to 2 h 15 min and Speed 60 about one hour, plus a Favorite slot. A cycle that ends inside these ranges is normal.
• Also covered
  500 Series SHP65CM5N dishwasher, rinse aid: Adjustable from 0 to 3 with a factory setting of 2. This model softens water only through the rinse aid setting, with no separate built-in water softener.
• Also covered
  500 Series SHP65CM5N dishwasher, filters: Turn the coarse filter counterclockwise to remove the filter system; micro and coarse filters need regular cleaning.
• Also covered
  500 Series SHP65CM5N dishwasher, racks and drying: Upper and lower racks with RackMatic height adjustment and no third rack. It dries by condensation, with an optional Extra Dry, and the manual attributes wet dishes to removing them before the program ends.
• Also covered
  500 Series SHP65CM5N dishwasher, blocked-filter signal: All four vertical LEDs (the cycle-duration lights and the clean light) lighting up points to a filter blockage or a system fault; this model signals that condition with the four LEDs together rather than with an E:xx code.
• Also covered
  500 Series SHP65CM5N dishwasher, home Connect: Remote start, diagnostics and software updates through the app. The unit is 34 in high.
• Also covered
  500 Series SHP865WD5N dishwasher, cycles: 5 cycles and 5 options, with RackMatic on the upper rack and a Flex third rack.
• Also covered
  500 Series SHP865WD5N dishwasher, extraScrub: Increases pressure and temperature across the entire lower rack for stuck-on food.
• Also covered
  500 Series SHP865WD5N dishwasher, infoLight: Projects a red light on the floor during the wash and turns off when the dishes are ready.
• Also covered
  500 Series SHP865WD5N dishwasher, leak protection: AquaStop works 24/7, and PrecisionWash sensors scan the dishes during the cycle.
• Also covered
  Benchmark SHV9PCM3N dishwasher, noise and water (from retailer listings): 39 dBA, 16 place settings and 3.2 gallons a cycle, a panel-ready model.
• Also covered
  Benchmark SHV9PCM3N dishwasher, cycles: Heavy, Auto, Normal, Speed60 and Smart Cycle, with Sanitize, Remote Start and Extra Dry options.
• Also covered
  Benchmark SHV9PCM3N dishwasher, crystalDry: Converts moisture into heat up to 176°F to dry dishes, including plastics.
• Also covered
  Benchmark SHV9PCM3N dishwasher, racks: The EasyGlide Plus system uses ball-bearing wheels, and RackMatic offers three heights and nine positions.
• Also covered
  Benchmark SHV9PCM3N dishwasher, timeLight and AquaStop: Projects the time remaining on the floor, and 24/7 leak protection stops water intake and activates the drain pump if it senses a leak.

Where these figures were read. bosch-home.com/us/en/product/SHXM4AY55N (Bosch SHXM4AY55N product page)

Manufacturer support for this product line. Bosch Home Appliances — Owner support. Official Bosch appliance manuals, error-code help, cleaning and service entry point.

Also read for this model. Bosch — SHXM4AY55N 100 Series dishwasher; Bosch — SHE3AEM5N 24 in Recessed Handle Dishwasher spec sheet; Bosch — SHP65CM5N use and care manual (ManualsLib copy); Bosch — SHP865WD5N 500 Series dishwasher; Bosch — SHV9PCM3N Benchmark 24 in Custom Panel Dishwasher spec sheet.