LG · control lock

LG dishwasher controls are locked or buttons do not respond

LG dishwasher controls are locked or buttons do not respond: control lock, wet panels, active cycles and door state can disable keys without a failed console. Scoped to LDP6810*.

On the LG LDP6810, Control Lock is switched on and off by holding two buttons: press and hold Half Load and Energy Saver at the same time for three seconds. While it is on, CL shows and every button except Power is locked, but it does not lock the door and it does not stop you switching the dishwasher off. LG says to deactivate it before you start a new cycle, so if the dishwasher seems dead but the display shows CL, that is all it is.

Differential

Likely causes of “LG dishwasher controls are locked or buttons do not respond”, and how to tell them apart

  1. 1

    Control Lock was turned on by accident

    What separates it CL shows and the buttons do nothing except Power

    How to confirm Press and hold Half Load and Energy Saver together for three seconds

  2. 2

    Pressing the wrong pair of buttons

    What separates it Another function toggles, such as the chime, instead of Control Lock

    How to confirm Chime uses Dual Zone and Energy Saver; Control Lock uses Half Load and Energy Saver

  3. 3

    A different model layout

    What separates it The buttons named do not exist on your control panel

    How to confirm Check the model on the door edge; other LG dishwasher lines use different buttons

  4. 4

    Trying to start a new cycle while locked

    What separates it The dishwasher will not accept a new cycle because you are trying to start a new cycle while it is locked

    How to confirm LG says to deactivate Control Lock before starting a new cycle

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Whether CL is showing on the display
  • Which buttons you pressed and for how long
  • The model number on the label on the door edge

Try in this order

0 of 5 completed
  1. Look for CL on the display

    Reversible

    LG says when Control Lock is on, CL is shown on the display and all buttons except Power are locked.

  2. Hold the two buttons

    Reversible

    Press and hold Half Load and Energy Saver at the same time for three seconds. The same press toggles it on or off.

  3. Confirm it is off

    Reversible

    The remaining cycle time returns to the display when the lock is off. Then choose your cycle and options and press Start.

  4. Do not confuse it with the chime buttons

    Reversible

    To turn button sounds on or off, press and hold Dual Zone and Energy Saver for three seconds. The error alert sound cannot be turned off.

  5. Check other settings

    Reversible

    Rinse aid level is checked with Dual Zone and Power together and stepped with Delay Start; the Machine Clean icon is toggled by pressing Delicate for three seconds.

Model-specific

What is true of this model and not of its siblings

Button combinations named in the manual
Control Lock: Half Load + Energy Saver for 3 seconds. Chime on/off: Dual Zone + Energy Saver for 3 seconds. Rinse aid level: Dual Zone + Power, then Delay Start to step, then Start to save. Machine Clean icon: Delicate for 3 seconds. Wi-Fi connect: Delay Start for about 3 seconds.
Parts for this problem on the LDP6810 (RepairClinic, 2026-09-21)
pcb assembly,main, part number EBR86473411, at $347.31.
Other models this page answers
These steps also fit models LDP7808, LDPH7972, LDFN4542, LDFN3432, LDF5545, Signature Kitchen Suite SKSDW2401 dishwasher.

Stop boundary

When this stops being a self-service repair

  • !If Control Lock will not turn off after three seconds with the right buttons, turn the dishwasher off at the breaker for a minute and try again
  • !If buttons stay dead after a reset with no CL shown, call LG customer service
  • !If the display is dark, see the not-starting page before assuming a lock

Evidence ledger

Sources behind this answer

Exact questions

Common questions

How do I turn Control Lock on or off?+

Press and hold Half Load and Energy Saver simultaneously for three seconds.

Can I change settings while it is on?+

No. It locks all buttons except Power. To start a new cycle, deactivate Control Lock first.

Is Control Lock only for a running cycle?+

LG describes it as preventing the controls from being changed during the cycle, and you can turn it on while a cycle is running.

Why do different LG dishwashers use different buttons?+

Control layouts differ between lines. This manual covers the LDP681*** family; check your label if a button named here is missing.

Will turning the power off clear it?+

Do not count on a power cycle to clear Control Lock; use the two-button hold to be sure.

Wrong device or version?

Match the path before repeating the steps.

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