If the LG DLEX6500 shows nothing when you press Power, LG's own troubleshooting names two causes: the power cord is not properly plugged in to a grounded outlet matching the rating plate, or the house fuse has blown, the breaker has tripped or the power is out. On an electric model a power supply message, shown for high or low voltage, points at the power cord connection at the terminal block or at the house supply. Check the outlet and the breaker before you suspect the dryer.
Differential
Likely causes of “LG electric or gas dryer has no power or a blank display”, and how to tell them apart
- 1
The plug is loose or the outlet is dead
What separates it The display is dark and the dryer is silent, though the cord looks connected
How to confirm Push the plug in fully and try another appliance or a tester in the outlet
- 2
A tripped breaker or blown fuse
What separates it Nothing lights and the dryer's breaker sits in the middle or off position
How to confirm Reset the breaker once, or replace a blown fuse with the same rating
- 3
The cord is wired wrongly at the terminal block
What separates it A power supply message shows on an electric dryer after installation or moving it
How to confirm Have an electrician check the cord connection to the terminal block
- 4
A power outage or overloaded circuit
What separates it The dryer went off during a cycle and other things in the house are off too
How to confirm Check other outlets and reset once power is back
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether any light or message appears after you press Power
- Whether the dryer is electric or gas and whether it was recently moved or installed
- Whether the breaker is on, tripped or off, and whether other appliances on that circuit work
Try in this order
0 of 5 completedCheck that the plug is fully in
ReversiblePush the plug firmly into the grounded outlet that matches the rating plate. LG says never to use an extension cord or an adapter with this appliance.
Check the breaker or fuse
ReversibleFind the dryer's breaker on the panel. Reset it once, or replace a blown fuse with the same rating. LG says never to increase fuse capacity.
Try Power again
ReversiblePress Power. If the display lights, work through the not-starting page; if it stays dark, keep going.
Test the outlet
ReversibleUse a tester or a known working appliance to confirm the outlet has power. For a 240 volt dryer outlet, have an electrician test it.
Read any power supply message
ReversibleOn an electric dryer, LG lists a power supply message for a power cord connected incorrectly or a wrong house supply. The fix is at the terminal block, a job for a qualified electrician.
Model-specific
What is true of this model and not of its siblings
- Electrical notes from the manual
- Grounded outlet matching the rating label; no extension cord or adapter; connect electric models through the terminal block access panel on the back; wiring must meet the latest National Electrical Code (ANSI/NFPA 70).
- Parts for this problem on the DLEX6500 (RepairClinic, 2026-09-21)
- add to cart user control and display board genui, part number EBR33807808, at $326.84.
- Other models this page answers
- These steps also fit models DLEX5500, DLEX4000, DLGX6501, DLHC5502, DLHC1455, WKEX200H, DLEX4500, DLGX4001.
Stop boundary
When this stops being a self-service repair
- !If the breaker trips again when you reset it, do not keep resetting it; call an electrician
- !If a power supply message shows, have a qualified electrician check the cord and the house supply
- !If the outlet has power, the breaker is on and the display stays dark, call LG service
Evidence ledger
Sources behind this answer
LG's online owner's manual for this model.
LG USA support page listing this model's manuals and warranty.
Parts and list prices as shown on RepairClinic's parts search for this model number on 2026-09-21.
Exact questions
Common questions
Why is my LG dryer dead?+
LG's table says the power cord is not properly plugged in, or a fuse has blown, a breaker has tripped or the power is out.
What should I do about a tripped breaker?+
Reset the circuit breaker or replace the fuse. LG says not to increase the fuse capacity, and to have any circuit overload corrected by a qualified electrician.
What if the cord is damaged?+
LG says not to use a cord that shows cracks or abrasion damage along its length or at either end.
Does the gas model still need power?+
Yes. Gas dryers, such as LG's gas models, use a power cord for the controls and the igniter.
Do I need to keep the dryer plugged in for Wi-Fi?+
Yes. Wi-Fi and the app need the dryer powered; a dark display means nothing works until power is restored.
Can I grip the cord to unplug it?+
No. LG says never to unplug the appliance by pulling on the power cord; grip the plug firmly and pull straight out.