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LG electric or gas dryer leaves clothes wrinkled or tangled

LG electric or gas dryer leaves clothes wrinkled or tangled: load size, fabric mix, heat and prompt removal normally matter more than hardware. Scoped to DLEX6500*.

Wrinkled laundry from an LG DLEX6500 is usually a timing or load problem. LG's Performance table gives two causes: clothes overdried, which it says can lead to wrinkles, so use a shorter time or a lower dry level and remove items while they still hold a little moisture; and clothes left in the dryer too long, which is what the Wrinkle Care option is for. The dryer also has a Perm. Press cycle, a Wrinkle Prevention cycle you can download, and steam options for small dry loads.

Differential

Likely causes of “LG electric or gas dryer leaves clothes wrinkled or tangled”, and how to tell them apart

  1. 1

    Overdrying the load

    What separates it Clothes come out stiff and creased, and static clings

    How to confirm Use a shorter drying time or a lower dry level, and take items out while slightly damp

  2. 2

    Leaving the load in after the cycle ends

    What separates it Clothes are creased after sitting in the drum for hours

    How to confirm Turn on Wrinkle Care, or unload as soon as the cycle finishes

  3. 3

    Overloading the drum

    What separates it Clothes come out creased in tight folds and damp in the middle

    How to confirm Halve the load and see whether the same fabric comes out smoother

  4. 4

    The wrong cycle for synthetics or tablecloths

    What separates it Wrinkle-free items and tablecloths still come out of the drum creased

    How to confirm Choose Perm. Press, which LG describes for tablecloths and wrinkle-free clothes

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The cycle, dry level and temperature, and whether Wrinkle Care or Steam was on
  • How many items were in the load and what the fabric mix was
  • How long the clothes sat in the drum before you took them out

Try in this order

0 of 5 completed
  1. Shorten the cycle or lower the dry level

    Reversible

    LG says overdrying a load can lead to wrinkles. Pick a lower dry level or a shorter time and remove items while they still hold a slight amount of moisture.

  2. Turn on Wrinkle Care

    Reversible

    Press the Wrinkle Care button before you start. The dryer tumbles the load every few minutes for up to three hours or until you open the door. Only the Power button works after the cycle in that mode.

  3. Use the right cycle

    Reversible

    Choose Perm. Press for tablecloths and wrinkle-free clothes, and take permanent press items out as soon as the dryer stops. LG says not to overload it.

  4. Try Steam Fresh on a small dry load

    Reversible

    Steam Fresh runs 10 minutes, not adjustable, and the manual lists a single comforter or five shirts. It is meant for dry clothing, not wool, silk, leather jackets, lingerie, foam products or electric blankets.

  5. Consider the downloadable Wrinkle Prevention cycle

    Reversible

    With the LG ThinQ app you can download it. It tumbles clothes without heat after the cycle ends until the door is opened or the power is turned off.

Model-specific

What is true of this model and not of its siblings

Steam options on this manual
Steam (option, cannot be used with Energy Saver, Damp and Less dry levels unavailable), Steam Fresh (10 minutes), Steam Sanitary (31 minutes, high temperature) and Low Static, which injects steam late in the cycle to reduce static.
Parts for this problem on the DLEX6500 (RepairClinic, 2026-09-21)
add to cart user control and display board genui, part number EBR33807808, at $326.84; dryer drum drive motor, part number 4681EL1008R, at $350.47.
Other models this page answers
These steps also fit models DLEX5500, DLGX6501, DLHC5502, DLHC1455, WKEX200H, DLEX4500, DLGX4001.

Stop boundary

When this stops being a self-service repair

  • !If steam does not appear and no message shows, unplug the dryer and call LG service
  • !If wrinkles appear on every load even when loads are small and removed promptly, call LG service
  • !If the door surface or steam nozzle is damaged, stop using the steam options and call service

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why does my LG dryer start again after the cycle ends?+

That is Wrinkle Care. It tumbles the load periodically for up to three hours after the cycle, or until the door is opened, to prevent wrinkles setting in.

Can overdrying cause wrinkles?+

Yes. LG says overdrying can lead to wrinkled clothes; try a shorter time or a lower dry level and remove items while slightly damp.

How do I turn Wrinkle Care on?+

Press the Wrinkle Care button before you start, or pause the cycle, set the option and press Start/Pause. Only Power works after the cycle while it is on.

What is the difference between Steam and Steam Fresh?+

Steam is an option that adds steam to a cycle to reduce wrinkles and odor. Steam Fresh is a 10-minute cycle for a small load of dry clothes.

Can I use steam on wool or silk?+

No. LG says not to use Steam Fresh on wool, wool blankets, leather jackets, silk, lingerie, foam products or electric blankets.

Is water dripping from the steam nozzle a fault?+

No. LG says water drips from the nozzle when a steam cycle starts as normal condensation, and it stops after a short time.

What if Steam Fresh leaves clothes wrinkled?+

LG says too many or overly different garments is the usual cause; load fewer, similar garments.

What does Perm. Press do?+

It is a cycle to minimize wrinkles when drying tablecloths or wrinkle-free clothes, at Medium temperature.

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