An LG DLEX6500 that will not start after you press Start/Pause has three usual causes in the manual: Control Lock is on, the door is not fully shut, or the dryer has no power. With Control Lock the dryer beeps and does nothing; on this model you turn it off from the menu, not with a button hold: press Options, turn the knob to Control Lock, press OK, choose Off and press OK again. Check the door and the power before you look further.
Differential
Likely causes of “LG electric or gas dryer will not start”, and how to tell them apart
- 1
Control Lock is on
What separates it The dryer beeps when you press a button and then nothing happens, and the Control Lock indicator is lit
How to confirm Press Options, turn the knob to Control Lock, press OK, select Off and press OK
- 2
The door is not fully closed
What separates it The dryer will not start and the door does not click shut
How to confirm Clear anything caught in the door opening and close it firmly
- 3
No power at the dryer
What separates it The display stays completely dark every time you press the Power button
How to confirm Check the plug and the breaker; see the no-power page
- 4
Remote Start is switched on
What separates it The Remote Start indicator is lit and Start/Pause does nothing
How to confirm Press Options, turn the knob to Remote Start, press OK, select Off and press OK, or start the cycle from the LG ThinQ app
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether the display lights when you press Power
- Whether the Control Lock or Remote Start indicator is lit
- Whether the door closes with a click and whether the dryer beeps when you press Start/Pause
Try in this order
0 of 5 completedPress Power and read the display
ReversibleIf nothing lights, go to the no-power checks. If it lights, note any indicator or message before pressing anything else.
Turn Control Lock off
ReversiblePress Options, turn the knob to Control Lock and press OK. Select Off and press OK. LG says when locked all buttons except Power are dead, and that turning the power off does not reset the lock.
Close the door properly
ReversibleLoad the drum so nothing hangs out and push the door firmly shut. Look for a sock or a strap caught in the opening.
Select a cycle and start it
ReversibleTurn the knob to the cycle you want, press OK if asked, adjust settings, then press Start/Pause.
Watch the first minutes
ReversibleIf it starts and then stops after a few minutes, use the stops-mid-cycle page, which covers the vent and small-load causes.
Model-specific
What is true of this model and not of its siblings
- Where Control Lock lives
- In the Options menu on this model: Options, turn the knob to Control Lock, OK, then On or Off, then OK. The DLEX4000 manual uses a 3-second hold of a button instead.
- Parts for this problem on the DLEX6500 (RepairClinic, 2026-09-21)
- add to cart user control and display board genui, part number EBR33807808, at $326.84; dryer drum drive motor, part number 4681EL1008R, at $350.47.
- Other models this page answers
- These steps also fit models DLEX5500, DLEX4000, DLGX6501, DLHC5502, DLHC1455, WKEX200H, DLEX4500, DLGX4001.
Stop boundary
When this stops being a self-service repair
- !If the display lights, Control Lock is off, the door is shut and the dryer still will not start, call LG service
- !If a power supply message appears, do not use the dryer until an electrician checks the cord and the house supply
- !If the plug or cord is damaged or hot, unplug it and call an electrician
Evidence ledger
Sources behind this answer
LG's online owner's manual for this model.
LG USA support page listing this model's manuals and warranty.
Parts and list prices as shown on RepairClinic's parts search for this model number on 2026-09-21.
Exact questions
Common questions
Why does my LG dryer beep and do nothing?+
Control Lock is on. Press Options, turn the knob to Control Lock, press OK, select Off and press OK.
Does Control Lock lock the door?+
No. LG says the function does not lock the door; it locks all buttons except Power.
Does turning the power off clear Control Lock?+
No. LG says turning the power off does not reset it; you have to switch it off from the menu.
Does the dryer start by itself?+
Only through Wrinkle Care, which tumbles the load briefly every few minutes for up to three hours after the cycle finishes.
Do I need Wi-Fi to start a cycle?+
No. Wi-Fi is optional. The control panel runs every cycle by itself.
What is Wrinkle Prevention?+
A downloadable cycle that tumbles the clothes without heat after the cycle until the door is opened or the power is turned off.
Why will the dryer only start from my phone?+
Remote Start is on. You enable it from the Options menu, and its indicator lights while it is active; turn it off in the same menu to start from the panel.