Samsung · Wi-Fi

Samsung dryer will not connect to Wi-Fi or the manufacturer's app

Samsung dryer will not connect to Wi-Fi or the manufacturer's app: confirm that the exact model has wireless hardware and supports the current app before network changes. Scoped to DVE45T6000*.

The Samsung DVE45T6000 manual does not describe pairing the dryer to a home network. What it describes is Smart Care: when the dryer shows an information code, press and hold Wrinkle Prevent for 3 seconds, open the SmartThings app on a phone, tap Smart Care and hold the phone's camera up to the dryer display so the app reads the code, or type the code in by hand. Glare on the display can stop the camera reading it. Treat an app that will not find this dryer as expected, and use the panel and the codes instead.

Differential

Likely causes of “Samsung dryer will not connect to Wi-Fi or the manufacturer's app”, and how to tell them apart

  1. 1

    Expecting network setup from a dryer whose manual has none

    What separates it The app offers no pairing step and no network name appears on the dryer display

    How to confirm Compare the label with the manual's model list; use Smart Care by camera instead

  2. 2

    Smart Care not started on the dryer

    What separates it The app shows nothing to scan because no information code is on the display

    How to confirm Wait for an information code, then press and hold Wrinkle Prevent for 3 seconds

  3. 3

    Glare on the display when the camera scans the code

    What separates it The app cannot recognize the code even though it is readable by eye

    How to confirm Shade the display, or type the code into the app by hand

  4. 4

    Child Lock is on

    What separates it Buttons other than Power do nothing, so Smart Care cannot be started

    How to confirm Hold Dryness and Temp. together for 3 seconds to switch Child Lock off

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Which information code is on the dryer display, if any
  • Whether the Child Lock indicator is lit
  • What the SmartThings app shows when it is pointed at the display

Try in this order

0 of 5 completed
  1. Confirm the model

    Reversible

    Read the label inside the door and compare it with DVE45T6000. The manual for this family lists a panel with Cycle Selector, Dryness, Temp., Time, Wrinkle Prevent, Eco Dry, Damp Alert, Adjust Time, Power and Start/Pause, and no network set-up.

  2. Run the dryer from its panel

    Reversible

    Press Power, turn the Cycle Selector to a cycle and hold Start/Pause (Hold to Start) until the cycle begins. The manual says to hold the button, not tap it, so a quick tap will look like a dead control.

  3. Check Child Lock

    Reversible

    If buttons other than Power do nothing, look for the Child Lock indicator. Hold Dryness and Temp. together for 3 seconds to turn it off. The manual says it stays on after a restart until you switch it off.

  4. Use Smart Care only with a code showing

    Reversible

    When the display shows an information code, press and hold Wrinkle Prevent for 3 seconds so the dryer runs its self-diagnosis, then use Smart Care in the SmartThings app and hold the phone camera to the display.

  5. Enter the code by hand if scanning fails

    Reversible

    The manual says light reflected off the display can stop the app recognizing a code. Read the code from the display and type it into the app, or look it up in the manual's information code table.

Model-specific

What is true of this model and not of its siblings

Specification sheet (DVE45T6000)
Front-loading dryer, 7.5 cu ft, 114.6 lb (52 kg), electric heater rated 5,300 W and total power consumption 5,400 W, per Samsung's specification sheet. The electric model needs 240 V between L1 and L2 at the outlet; Samsung's installation note says low voltage may leave the dryer unable to dry properly, and the dryer must vent to the outside through 4 inch rigid metal duct. The limited warranty is one year on all parts and labor.
Panel features that look like app features
Alarm off (hold Damp Alert 3 seconds), Drum Light (hold Eco Dry 3 seconds), Child Lock (hold Dryness and Temp. 3 seconds) and Smart Care (hold Wrinkle Prevent 3 seconds after a code appears) are all switched from the panel of this model. Each is a press-and-hold, which is why a quick tap looks like an unresponsive button.
Parts for this problem on the DVE45T6000 (RepairClinic, 2026-09-21)
assembly module;jog module,a pjt, part number DC92-02401A, at $140.95.
Other models this page answers
These steps also fit models DVE53BB8700, DVE50BG8300, DVG53BB8700, DVG50BG8300, DVG45T6000, DV45K6500, DV42H5000.

Stop boundary

When this stops being a self-service repair

  • !If an information code stays after Smart Care runs, contact a Samsung service center as the manual says
  • !If the dryer runs a cycle from its own panel, the missing app link is not a fault and needs no repair

Evidence ledger

Sources behind this answer

Where the manufacturer's article stops. The controls, cycle names, check codes and information codes below are that manual's own. Samsung's other dryer families, including the Wi-Fi models in the 6100 series and the heat-pump dryers, have different panels and code lists, so confirm the model on the label inside the door before relying on a button name or a code here.

Exact questions

Common questions

Does the DVE45T6000 connect to Wi-Fi?+

Samsung's manual for this model does not describe a network connection. It describes Smart Care, where the SmartThings app reads an information code from the display through the phone camera.

How do I start Smart Care?+

When an information code shows, press and hold Wrinkle Prevent for 3 seconds. The dryer runs its self-diagnosis and the app then reads the code and lists the solution.

The app cannot read the code. What now?+

Reduce glare on the display or type the code into the app yourself. The manual says entering the code manually is allowed.

Why do the buttons do nothing?+

Child Lock disables every button except Power. Hold Dryness and Temp. for 3 seconds to turn it off.

How do I silence the end-of-cycle melody?+

Press and hold Damp Alert for 3 seconds. The melody and the power-off beep stop and the setting is kept after you turn the dryer off.

How do I turn the drum light on?+

Press and hold Eco Dry for 3 seconds. The lamp stays lit for 2 minutes and then switches off by itself.

Can I start a cycle by tapping Start/Pause?+

No. The manual labels it Hold to Start, so press and hold until the cycle begins.

Is a missing app connection a fault?+

Not on this model. The dryer runs every cycle from its own panel, and the app only helps read an information code.

Wrong device or version?

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