Manufacturer and model directory
Samsung dryer model troubleshooting
Samsung dryer troubleshooting covers 3 model families: DVE50BG8300 electric dryer, dryer, DV42H5000 dryer. Choose the complete Samsung model family before opening a fix, and read the model number off your label first.
Samsung's dryers include electric and gas models with sensor drying and steam options, and the directory lists model pages. Owners report dryers that do not heat, take too long, show a vent or temperature code, stop mid-cycle or lose the app connection. Each page for a model gives the checks, and the code directory lists the display codes.
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13 complete records in this directorySamsung dryer has no power or a blank display
Open record Samsung · drum not turningSamsung dryer heats or runs but the drum does not tumble
Open record Samsung · wrinkledSamsung dryer leaves clothes wrinkled or tangled
Open record Samsung · squealingSamsung dryer makes squealing, thumping, scraping or rattling noises
Open record Samsung · not heatingSamsung dryer runs but does not heat
Open record Samsung · sensor drySamsung dryer sensor cycle ends too early or runs too long
Open record Samsung · vent codeSamsung dryer shows a vent, airflow or blockage warning
Open record Samsung · burning smellSamsung dryer smells hot, scorched or like burning
Open record Samsung · stopsSamsung dryer stops before the cycle is finished
Open record Samsung · takes too longSamsung dryer takes too long to dry clothes
Open record Samsung · Wi-FiSamsung dryer will not connect to Wi-Fi or the manufacturer's app
Open record Samsung · won't startSamsung dryer will not start
Open record Samsung · not heatingSamsung DV42H5000 dryer runs but does not heat
Open recordProduct lines
How the 3 Samsung families here actually differ
Each group below is diagnosed differently, so settle which one yours is before following a fix.
Samsung dryer; verify electric versus gas and exact Vent Blockage Test/code support.
- DVE50BG8300 electric dryer DVE50BG8300*
- dryer DVE45T6000*; also Bespoke DVE53BB8700 electric dryer (DVE53BB8700*); Bespoke DVG53BB8700 gas dryer (DVG53BB8700*); DVG50BG8300 gas dryer (DVG50BG8300*); DVG45T6000 gas dryer (DVG45T6000*); DV45K6500 dryer (DV45K6500*)
Samsung dryer; the DV-prefix model number alone does not state electric versus gas — check the rating plate or full model suffix before applying either supply's diagnosis.
- DV42H5000 dryer DV42H5000*
Find your model
Model numbers covered, and where each one's answers are
Match the identifier on your appliance or device label to a row below. Samsung answers here cover these model numbers.
| Family | Model numbers | Published specs |
|---|---|---|
| DVE50BG8300 electric dryer | DVE50BG8300* | 3 researched |
| dryer | DVE45T6000*; also Bespoke DVE53BB8700 electric dryer (DVE53BB8700*); Bespoke DVG53BB8700 gas dryer (DVG53BB8700*); DVG50BG8300 gas dryer (DVG50BG8300*); DVG45T6000 gas dryer (DVG45T6000*); DV45K6500 dryer (DV45K6500*) | 18 researched |
| DV42H5000 dryer | DV42H5000* | 3 researched |
Samsung dryers: heat, vent, codes and SmartThings
A dryer that takes too long usually has a clogged lint filter or vent, so clean the filter every load and clear the vent hose and the outside hood. A dryer that does not heat on an electric model may have lost one leg of the 240 volt supply, so check both breakers. A vent code means airflow is restricted. A dryer that stops mid-cycle may have an overheating thermal protection tripping because of the vent.
The label with the model and serial is inside the door opening. SmartThings pairs on 2.4 GHz. Never run a dryer with a damaged vent hose, and use a metal hose rather than plastic foil.
Samsung dryers are often installed as a stacked pair with a Samsung washer, and the vent of the dryer is the longest run in the laundry room. Measure the vent from the back of the dryer to the outside hood, counting each elbow as extra length, and compare it with the maximum in the manual. A run that is too long, or one with many bends, causes slow drying and overheating codes even when the hose is clean. Using rigid or semi-rigid metal duct, and keeping the hood flap free of lint, is the cheapest improvement a dryer can have.
Gas and electric Samsung dryers share the same controls but need different supplies, so check which you have. An electric dryer plugs into a 240 volt outlet with a three or four prong plug, and a gas dryer connects to a gas line and plugs into a normal outlet. If a gas dryer runs but does not heat, check that the gas valve behind the dryer is open and that the igniter glows. If you smell gas, leave the house and call the gas utility.
If your dryer shows a sensor code, wipe the moisture sensor bars inside the drum with a cloth and a little vinegar solution, since a film of fabric softener makes the sensors misread. Then run a test cycle with a damp towel and see whether the dryer stops when the towel is dry.
Why does my Samsung dryer take so long?
A restricted vent is the most common cause; clean the filter and vent.
Why is there no heat?
Check both breakers on an electric dryer, then the vent.
How long can a dryer vent be?
The manual gives a maximum that falls with each elbow.