Exact model-family answer directory

Frigidaire FFFW5000 front-load washer troubleshooting

Frigidaire FFFW5000 front-load washer (FFFW5000Q*): size and speed (from Frigidaire's spec sheet); cycles; advanced Rinse and Add-a-Garment; quiet design, and a fix for each symptom below.

  • Size and speed (from Frigidaire's spec sheet)
    3.9 cu ft, 27 in wide, 36 in high and 30 9/16 in deep, with a 1200 rpm spin. It is stackable and ENERGY STAR qualified.
Not drainingNot spinningNot fillingLeakingShakingDoor locked

Reviewed records

17 exact answers

Diagnose the exact device problem
Frigidaire · cycle too long

Frigidaire FFFW5000 front-load washer cycle takes too long or keeps adding time

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Frigidaire · not cleaning

Frigidaire FFFW5000 front-load washer does not clean clothes well

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Frigidaire · detergent not dispensing

Frigidaire FFFW5000 front-load washer does not dispense detergent, bleach or softener correctly

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Frigidaire · door locked

Frigidaire FFFW5000 front-load washer door or lid will not unlock

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Frigidaire · fills when off

Frigidaire FFFW5000 front-load washer fills with water while turned off

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Frigidaire · no power

Frigidaire FFFW5000 front-load washer has no power or a blank control panel

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Frigidaire · grinding

Frigidaire FFFW5000 front-load washer makes grinding, squealing, clicking or banging noises

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Frigidaire · shaking

Frigidaire FFFW5000 front-load washer shakes, walks or bangs during spin

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Frigidaire · SUD

Frigidaire FFFW5000 front-load washer shows excessive suds, SUD or Sd behavior

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Frigidaire · odor

Frigidaire FFFW5000 front-load washer smells musty, sour or like mildew

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Frigidaire · stops mid cycle

Frigidaire FFFW5000 front-load washer stops, pauses or powers off mid-cycle

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Frigidaire · water level low

Frigidaire FFFW5000 front-load washer uses very little water or the water level looks wrong

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Frigidaire · Wi-Fi

Frigidaire FFFW5000 front-load washer will not connect to Wi-Fi or the manufacturer's app

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Frigidaire · not draining

Frigidaire FFFW5000 front-load washer will not drain or stops with water inside

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Frigidaire · not filling

Frigidaire FFFW5000 front-load washer will not fill with water or fills too slowly

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Frigidaire · not spinning

Frigidaire FFFW5000 front-load washer will not spin or leaves clothes soaking wet

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Frigidaire · door won't lock

Frigidaire FFFW5000 front-load washer will not start because the door or lid will not lock

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Confirm the model first

Which units this covers, and how to tell yours is one of them

Model numbers and patterns
FFFW5000Q*; also FFTW4120 top-load washer (FFTW4120S*); FLXE52 laundry-center washer (FLXE52R*)

Published specification

What is true of this model and changes how you fix it

Where these figures were read. frigidaire.com/en/p/laundry-care/washers/front-load-washers/FFFW5000QW (Frigidaire FFFW5000QW product page)

Manufacturer support for this product line. Frigidaire Support — Product support. Official Frigidaire manuals, product help and service entry point.

Also read for this model. Frigidaire — 3.9 Cu.Ft Front Load Washer FFFW5000QW; Frigidaire — FFTW4120SW use and care manual (ManualsLib copy); AppliancePartsPros — Frigidaire FLXE52RBS0 parts, diagrams and repair help.

Exact questions

Questions that only have an answer for the Frigidaire FFFW5000 front-load washer

How do I keep my Frigidaire front-load washer from smelling?+

Wipe the door gasket dry and clean its folds after each wash, leave the door and detergent drawer ajar to air out, run a clean-washer cycle periodically, and use only a small amount of HE detergent. Front-load odor comes from trapped water and detergent residue, so it is a maintenance routine rather than a repair.