Manufacturer and model directory
Frigidaire washer model troubleshooting
Frigidaire washer troubleshooting covers 2 model families: FFFW5000 front-load washer, FLCE7522 laundry-center washer. Choose the complete Frigidaire model family before opening a fix, and read the model number off your label first.
Frigidaire sells front-load washers such as the FLCE and FFFW series, and the directory lists model pages for each. Owners bring us door lock faults, drain faults, shaking at spin, odors and wet clothes after the spin. The model pages cover each fault, and the Frigidaire code directory explains the codes.
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19 complete records in this directoryFrigidaire FFFW5000 front-load washer cycle takes too long or keeps adding time
Open record Frigidaire · not cleaningFrigidaire FFFW5000 front-load washer does not clean clothes well
Open record Frigidaire · detergent not dispensingFrigidaire FFFW5000 front-load washer does not dispense detergent, bleach or softener correctly
Open record Frigidaire · door lockedFrigidaire FFFW5000 front-load washer door or lid will not unlock
Open record Frigidaire · fills when offFrigidaire FFFW5000 front-load washer fills with water while turned off
Open record Frigidaire · no powerFrigidaire FFFW5000 front-load washer has no power or a blank control panel
Open record Frigidaire · grindingFrigidaire FFFW5000 front-load washer makes grinding, squealing, clicking or banging noises
Open record Frigidaire · shakingFrigidaire FFFW5000 front-load washer shakes, walks or bangs during spin
Open record Frigidaire · SUDFrigidaire FFFW5000 front-load washer shows excessive suds, SUD or Sd behavior
Open record Frigidaire · odorFrigidaire FFFW5000 front-load washer smells musty, sour or like mildew
Open record Frigidaire · stops mid cycleFrigidaire FFFW5000 front-load washer stops, pauses or powers off mid-cycle
Open record Frigidaire · water level lowFrigidaire FFFW5000 front-load washer uses very little water or the water level looks wrong
Open record Frigidaire · Wi-FiFrigidaire FFFW5000 front-load washer will not connect to Wi-Fi or the manufacturer's app
Open record Frigidaire · not drainingFrigidaire FFFW5000 front-load washer will not drain or stops with water inside
Open record Frigidaire · not fillingFrigidaire FFFW5000 front-load washer will not fill with water or fills too slowly
Open record Frigidaire · not spinningFrigidaire FFFW5000 front-load washer will not spin or leaves clothes soaking wet
Open record Frigidaire · door won't lockFrigidaire FFFW5000 front-load washer will not start because the door or lid will not lock
Open record Frigidaire · not fillingFrigidaire FLCE7522 laundry-center washer will not fill with water or fills too slowly
Open record Frigidaire · door won't lockFrigidaire FLCE7522 laundry-center washer will not start because the door or lid will not lock
Open recordProduct lines
How the 2 Frigidaire families here actually differ
Each group below is diagnosed differently, so settle which one yours is before following a fix.
Frigidaire front-load washer; identify the control type before applying menu paths.
- FFFW5000 front-load washer FFFW5000Q*; also FFTW4120 top-load washer (FFTW4120S*); FLXE52 laundry-center washer (FLXE52R*)
Stacked laundry center; this record covers the washer controls and shared supply.
- FLCE7522 laundry-center washer FLCE7522A*
Find your model
Model numbers covered, and where each one's answers are
Match the identifier on your appliance or device label to a row below. Frigidaire answers here cover these model numbers.
| Family | Model numbers | Published specs |
|---|---|---|
| FFFW5000 front-load washer | FFFW5000Q*; also FFTW4120 top-load washer (FFTW4120S*); FLXE52 laundry-center washer (FLXE52R*) | 14 researched |
| FLCE7522 laundry-center washer | FLCE7522A* | 4 researched |
Frigidaire washing machines: front-load faults and care
A door that will not lock needs a check for a caught item, an alignment look at the door and a reset by unplugging for a minute. A drain fault needs the pump filter and hose checked. Shaking is a levelling or load problem, and wet clothes after the spin come from an unbalanced load, a drain problem or too much detergent. Odors come from a damp seal, and a monthly cleaning cycle helps.
The label with the model and serial numbers is inside the door opening. Frigidaire's support asks for both. Use HE detergent and leave the door open after washing. Check the inlet hoses once a year for bulges and replace them if they are worn.
Several faults on a front-load washer are caused by the installation, not the washer. A washer that walks or thumps is on an uneven or springy floor; a washer that leaks may have a hose washer that is worn or a connection that was only hand tight; a washer that smells has a drain hose with no loop, which lets dirty water siphon back. If the problem began soon after delivery, photograph the connections and the feet and send the pictures with your question. The delivery team can usually correct the fault, and photographs help a technician decide whether a visit is needed.
A washer that has been in storage or moved needs its shipping bolts removed and its feet adjusted. Check the hoses for kinks behind the machine and that the drain hose is secured at the standpipe. These checks take a few minutes and solve many first-week complaints.
Frigidaire's front-loaders have a reputation for being simple to live with, and most of the faults on them follow from water, balance and the door. Always check the water taps and the hose screens first, then the load size, then the pump filter. A washer that has been installed in a closet should have its door left open to prevent odors, and a gasket that has a smell can be cleaned with a diluted bleach solution as the manual describes.
Why won't my Frigidaire door lock?
Something may be caught in the seal, the door may be out of alignment or the lock may have failed.
What detergent should I use?
HE detergent in the amount on the label.