If clothes come out of the Haier HLC1700AXW unsatisfactorily, Haier's manual lists the causes and remedies: clothes too wrinkled from improper sorting, overloading and repeatedly washing in overly hot water; soap residue from detergent that is not dissolving; spots from misuse of fabric softener; grayed or yellowed clothes from too little detergent for large loads; rips from sharp objects in pockets; and oversudsing or low cleaning performance from not using HE detergent. Sort loads, avoid overloading, check the water temperature, and use HE detergent. The manual also says not to mix heavy work clothes with light blouses.
Differential
Likely causes of “Haier HLC1700 washer/dryer combo does not clean clothes well”, and how to tell them apart
- 1
Overloading and poor sorting
What separates it There are wrinkled loads and poor cleaning because of overloading and poor sorting
How to confirm Avoid overloading; do not mix heavy and light clothes
- 2
Detergent that is not dissolving or too little detergent
What separates it There is soap residue, or the loads look gray and yellow, because the detergent is not dissolving or there is too little
How to confirm Check the water temperature; use less detergent for soap residue, more for large loads
- 3
Non-HE detergent
What separates it There is oversudsing and low cleaning performance because non HE detergent was used
How to confirm Use only HE detergent, and measure it for the load
- 4
Incorrect softener use
What separates it There are spots on the clothes because the softener was used incorrectly
How to confirm Read the detergent and softener instructions and use the dispenser
Before you touch a setting
Record this first — changing settings destroys the evidence
- What the clothes look like after washing
- The type of detergent and the amount that you use
- The cycle, the temperature and the size of the load
Try in this order
0 of 5 completedSort and load correctly
ReversibleSeparate whites, darks, light colors and non-colorfast garments; separate lint producers from lint collectors; load loosely.
Use HE detergent
ReversibleUse HE detergent, and measure it to the load size, the soil level and the water softness.
Set the cycle and soil level
ReversibleUse the wash temperature, spin and soil level buttons; Extra Heavy soil is available in some cycles.
Use options where needed
ReversibleUse options where needed, since Presoak, Prewash, Ex Rinse and Water Plus are available options.
Run Clean Washer
ReversibleRun Clean Washer, by using the Clean Washer cycle with an empty drum periodically, and then test again to see whether it helped.
Model-specific
What is true of this model and not of its siblings
- Sorting rules in the manual
- Haier's sorting instructions: separate whites, darks, light colors and non-colorfast garments; separate lint producers (flannel, fleece, towels) from lint collectors (knits, corduroy, synthetics); sort by fabric type and by amount of soil; close zippers, snaps and hooks; empty pockets and turn them inside out; repair loose seams; and pre-treat stains.
- Cleaning and care of the unit itself
- Haier says to use a damp or sudsy cloth on the control panel and to wipe the cabinet as needed, wiping softener, bleach or detergent spills at once because they can damage the finish. It warns against abrasive or harsh chemicals, ammonia, chlorine bleach, concentrated detergent, solvents or metal scouring pads. Clean the dispenser insert when dried detergent builds up.
- Parts for this problem on the HWD100 (RepairClinic, 2026-09-21)
- heater motor, part number WH01X27877, at $116.78; condenser tank, part number WD-7250-01, at $25.07; add to cart bolt - motor genuine oem part # wd-0, part number WD-0750-43, at $2.60.
- Other models this page answers
- These steps also fit the HWD100 combination washer/dryer.
Stop boundary
When this stops being a self-service repair
- !If washing results stay poor with HE detergent, sorted loads and a fill that reaches its level, call Haier service on 1-877-337-3639
- !If the unit does not drain or fill, follow those pages first
Evidence ledger
Sources behind this answer
Haier's own manual for this unit, read from the operating instructions through the warranty, 2026-09-25.
Haier's own error-code table for its combination washer/dryers.
Haier's own support-content articles, each.
Haier's product page and a dealer listing for the capacity, cycle counts and dimensions.
The OEM part numbers and prices for the folded model.
Exact questions
Common questions
Why are clothes gray or yellow?+
Not enough detergent for large loads, per Haier's manual.
What causes soap residue?+
Detergent that does not dissolve in the water; check the temperature and use less detergent.
What if my clothes have holes?+
Sharp objects such as pins and belt buckles left in pockets; remove them and fasten belts and zippers.
What options can improve cleaning?+
Presoak, Prewash, Ex Rinse and Water +.
Is there a cleaning cycle?+
Yes, Clean Washer in the Cycle Guide, run with no clothes.
Which detergent?+
Use HE detergent only, since other detergents make too many suds.