LG · shaking

LG front-load or top-load washer shakes, walks or bangs during spin

LG front-load or top-load washer shakes, walks or bangs during spin: load balance, shipping hardware, cabinet level and floor stiffness should be proved before suspension or drive repair. Scoped to WM4500HBA.

Shaking or a banging from the LG WM4500HBA has the causes LG's manual lists under vibrating, thumping and squeaking noises: shipping material still on the washer, a load that is unevenly distributed, leveling feet that are not resting firmly and evenly, and a floor that is not rigid. LG also notes that a bang while the washer fills is water hammer, not a defect. A washer that spins to 1300 rpm and weighs 202 lb shows these faults quickly.

Differential

Likely causes of “LG front-load or top-load washer shakes, walks or bangs during spin”, and how to tell them apart

  1. 1

    Shipping material that was not removed

    What separates it A vibrating or squeaking noise from the first cycle onward

    How to confirm Check the rear panel for shipping material; the manual says failure to remove it causes excessive noise and vibration

  2. 2

    Leveling feet that do not rest firmly and evenly on the floor

    What separates it The cabinet rocks when pressed and the noise is loudest in the spin

    How to confirm Press each corner of the top and adjust the feet until there is no movement

  3. 3

    A floor that flexes or is not rigid

    What separates it The washer is quiet on a concrete floor and loud upstairs

    How to confirm Move the washer to a solid area or reinforce the floor; LG says the floor must be solid and not flex

  4. 4

    An unevenly distributed load

    What separates it A thumping that matches each turn of the drum

    How to confirm Pause the cycle and redistribute the load after the door unlocks

Before you touch a setting

Record this first — changing settings destroys the evidence

  • When it happens: at the start of the spin, at full speed or while filling
  • Whether the shipping material was removed and whether the feet sit firmly on the floor
  • What the load was and whether a drain pan is fitted

Try in this order

0 of 5 completed
  1. Pause and redistribute the load

    Reversible

    Pause the cycle, wait for the door to unlock and spread the laundry evenly. LG says heavy loads can thump normally but a thump that continues means the washer is out of balance.

  2. Remove any shipping material

    Reversible

    Follow the Unpacking and Removing Shipping Material steps in the manual; LG lists shipping material among the causes of vibrating and squeaking noise.

  3. Level the washer on a clean, dry floor

    Reversible

    Clean and dry the floor so the leveling feet do not slide, then adjust each foot for firm, even contact. LG notes a drain pan or poor leveling increases vibration and noise.

  4. Check the floor

    Reversible

    Make sure the floor is solid and does not flex. A flexing floor amplifies vibration.

  5. Listen for water hammer

    Reversible

    A bang as the washer fills is the plumbing moving when the valves shut off. Fit water hammer arrestors between each fill hose and the washer, or lower the household water pressure.

Model-specific

What is true of this model and not of its siblings

Installation checks that affect vibration
Remove all shipping material, adjust the leveling feet for firm even contact on a clean dry floor, keep the floor solid and use water hammer arrestors if the plumbing bangs.
Tools and supplies
A bubble level, an adjustable wrench for the feet, towels and a flashlight.
Parts for this problem on the WM4500HBA (RepairClinic, 2026-09-20)
shock absorber, part number ACV72909506, at $47.40; shipping bolt, part number FAA31690710, at $32.14; leveling leg assembly, part number AFC72755404, at $26.27.
Other models this page answers
These steps also fit models WM6500HBA, WM5500HWA, WM4200HWA, WM4000HWA, WM3600HWA, WM3400CW, WM8900HBA, WM9500HKA, WM6998HBA, WKEX200HBA, WKEX300HBA, WT8405CW, WT7900HBA, WT7400CW, WT7300CW, WT6105CW, WD300CV.

Stop boundary

When this stops being a self-service repair

  • !If the washer walks across the floor or hits the wall, stop the cycle and unplug the washer
  • !If a rattle or clank continues after you check the drum and drain filter, call LG service

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why does my LG WM4500HBA vibrate?+

Shipping material left on, an unevenly distributed load, leveling feet not resting firmly and evenly, or a floor that is not rigid.

What is water hammer?+

Banging while the washer fills, caused by plumbing flexing when the washer's valves shut off. LG says it is not a defect.

How do I stop water hammer?+

Install water hammer arrestors between the fill hose and the washer, or lower the household water supply pressure with a regulator or a plumber.

Does a drain pan matter?+

Yes. LG says use of a drain pan and failure to level the washer properly may increase vibration and noise.

How heavy is the washer?+

201.5 lb (91.4 kg) net, according to the specification table.

What causes squeaking?+

Packaging materials that were not removed.

What causes rattling and clanking?+

Foreign objects such as keys, coins or safety pins in the drum or pump; check the drum and drain filter.

Wrong device or version?

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