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Miele W1 WXF980 washer troubleshooting

Miele W1 WXF980 washer (WXF980 WCS): capacity and spin (from retailer listings); automatic dosing; intenseWash and steam; connected, and a fix for each symptom below.

  • Capacity and spin (from retailer listings)
    8 kg with a 1600 rpm spin.
  • Automatic dosing
    TwinDos and CapDosing hold detergent and dose it automatically, with UltraPhase 1 and 2 detergent said to save up to 30% detergent.
Not drainingNot spinningNot fillingLeakingShakingDoor locked

Reviewed records

18 exact answers

Diagnose the exact device problem
Miele · cycle too long

Miele W1 WXF980 washer cycle takes too long or keeps adding time

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Miele · not cleaning

Miele W1 WXF980 washer does not clean clothes well

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Miele · detergent not dispensing

Miele W1 WXF980 washer does not dispense detergent, bleach or softener correctly

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Miele · door locked

Miele W1 WXF980 washer door or lid will not unlock

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Miele · fills when off

Miele W1 WXF980 washer fills with water while turned off

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Miele · no power

Miele W1 WXF980 washer has no power or a blank control panel

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Miele · leaking

Miele W1 WXF980 washer is leaking water

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Miele · grinding

Miele W1 WXF980 washer makes grinding, squealing, clicking or banging noises

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Miele · shaking

Miele W1 WXF980 washer shakes, walks or bangs during spin

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Miele · SUD

Miele W1 WXF980 washer shows excessive suds, SUD or Sd behavior

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Miele · odor

Miele W1 WXF980 washer smells musty, sour or like mildew

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Miele · stops mid cycle

Miele W1 WXF980 washer stops, pauses or powers off mid-cycle

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Miele · water level low

Miele W1 WXF980 washer uses very little water or the water level looks wrong

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Miele · Wi-Fi

Miele W1 WXF980 washer will not connect to Wi-Fi or the manufacturer's app

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Miele · not draining

Miele W1 WXF980 washer will not drain or stops with water inside

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Miele · not filling

Miele W1 WXF980 washer will not fill with water or fills too slowly

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Miele · not spinning

Miele W1 WXF980 washer will not spin or leaves clothes soaking wet

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Miele · door won't lock

Miele W1 WXF980 washer will not start because the door or lid will not lock

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Confirm the model first

Which units this covers, and how to tell yours is one of them

Model numbers and patterns
WXF980 WCS

Published specification

What is true of this model and changes how you fix it

Where these figures were read. mieleusa.com/product/12962090/w1-front-loading-washing-machine-wxf980-wcs-tdosandiwashandsteam (compact 24-inch front-load, TwinDos, Honeycomb Drum)

Manufacturer support for this product line. Miele Support — Self-help and support. Official Miele operating instructions, fault guidance and service entry point.

Also read for this model. Hahn Appliance — Miele WXF980 WCS W1 front-loading washing machine.

Exact questions

Questions that only have an answer for the Miele W1 WXF980 washer

My Miele TwinDos washer isn't dosing detergent right.+

TwinDos doses automatically from two built-in cartridges (UltraPhase 1 and 2), so first check the cartridge levels and that TwinDos is switched on for the selected program — it can be turned off, in which case you would add detergent manually. TwinDos is calibrated for Miele's own UltraPhase detergents; substituting other products throws off the dosing. Run the TwinDos maintenance/priming step if a cartridge was just replaced.