Expanded exact-code directory
NETGEAR Orbi router and satellite error codes
NETGEAR Orbi router and satellite indicators as NETGEAR Support lists them, each with its meaning and the first safe check.
- power-led-pulsing-amberThe Orbi router and satellite are reset to
- router-ring-off-connectedThe Orbi router is connected to the Internet.
- router-ring-pulsing-whiteThe Orbi router is powering up, or attempting
NETGEAR Orbi router and satellite showing a pulsing red power button LED: meaning and exact next steps
a pulsing red power button LED means The Orbi system might need attention. NETGEAR says to contact NETGEAR support.
Open record NETGEAR Orbi router and satellite · exact showingNETGEAR Orbi router and satellite showing a solid amber power button LED: meaning and exact next steps
a solid amber power button LED means The Orbi router and satellite are rebooting.
Open record NETGEAR Orbi router and satellite · exact showingNETGEAR Orbi router and satellite showing a solid amber satellite ring LED for three minutes: meaning and exact next steps
a solid amber satellite ring LED for three minutes means The Orbi satellite has a fair backhaul connection to the Orbi router.
Open record NETGEAR Orbi router and satellite · exact showingNETGEAR Orbi router and satellite showing a solid blue satellite ring LED for three minutes: meaning and exact next steps
a solid blue satellite ring LED for three minutes means The Orbi satellite has a good backhaul connection to the Orbi router.
Open record NETGEAR Orbi router and satellite · exact showingNETGEAR Orbi router and satellite showing a solid green power button LED: meaning and exact next steps
a solid green power button LED means The Orbi router and satellite are powered on.
Open recordEvery code
Every NETGEAR Orbi router and satellite code: what it means and what to do
- power-led-pulsing-amber
- router-ring-off-connected
- router-ring-pulsing-white
- router-ring-solid-magenta-no-internet
- router-ring-solid-white
- satellite-ring-off-connected
- satellite-ring-pulsing-white
- satellite-ring-solid-magenta-no-backhaul
NETGEAR Orbi router and satellite code power-led-pulsing-amber
The Orbi router and satellite are reset to factory settings, or a firmware update is in progress.
Do not unplug the unit while it pulses amber.
NETGEAR's table gives pulsing amber on the power button as a reset to factory settings or a firmware update in progress and gives no further step.
NETGEAR Orbi router and satellite code router-ring-off-connected
The Orbi router is connected to the Internet.
Nothing is wrong when the router ring is off.
NETGEAR's table says the router ring LED is off when the router is connected to the Internet.
NETGEAR Orbi router and satellite code router-ring-pulsing-white
The Orbi router is powering up, or attempting to connect after you pressed the WPS button.
Wait for the router to finish powering up.
NETGEAR's table gives a pulsing white router ring as powering up or trying to connect after pressing the WPS button, and gives no further step.
NETGEAR Orbi router and satellite code router-ring-solid-magenta-no-internet
The Orbi has no Internet connection.
Check whether the modem is on and the cable between the modem and the Orbi router is firmly connected.
NETGEAR's table gives a solid magenta router ring as no Internet connection. The router ring is off when the Orbi router is connected to the Internet, so magenta on the router ring is about the router's own internet connection, not the satellite.
NETGEAR Orbi router and satellite code router-ring-solid-white
The Orbi router is ready to set up.
Open the Orbi app to set up the router.
NETGEAR's table gives a solid white router ring as ready to set up.
NETGEAR Orbi router and satellite code satellite-ring-off-connected
The Orbi satellite is connected to the Orbi router.
Nothing is wrong when the satellite ring is off.
NETGEAR's table says the satellite ring LED is off when the satellite is connected to the router, after the 3-minute blue or amber signal.
NETGEAR Orbi router and satellite code satellite-ring-pulsing-white
The Orbi satellite is powering up or trying to connect to the Orbi router.
Wait for the satellite to finish connecting.
NETGEAR's table gives a pulsing white satellite ring as powering up or trying to connect to the router. If you pressed the Sync buttons, NETGEAR points to its article on how to sync the router and satellite.
NETGEAR Orbi router and satellite code satellite-ring-solid-magenta-no-backhaul
The Orbi satellite has no backhaul connection to the Orbi router, or it has no IP address.
Check whether the Orbi router is online and how far the satellite is from it.
NETGEAR's table gives a solid magenta satellite ring as no backhaul connection or no IP address. The backhaul is the link between the satellite and the router.
NETGEAR Support — What do the LEDs on my Orbi router and satellite mean?