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eero mesh Wi-Fi router error codes

eero mesh Wi-Fi router indicators as eero Support lists them, each with its meaning and the first safe check. Note the color of the light on the eero and whether it is solid, pulsing or flashing before you read a row.

  • flashing-aqua-identifying-zigbee-devices
    Identifying Zigbee devices.
  • flashing-blue-bluetooth-pairing
    Bluetooth pairing.
  • flashing-green-multiple-eeros-identified
    Multiple eero devices identified.
  • flashing-red-resetting
    Resetting.
Exact codeDocumented meaningFirst safe checkVerificationStop condition
Part of Consumer-device error codes by manufacturer and product guide

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eero mesh Wi-Fi router · exact showing

eero mesh Wi-Fi router showing a flashing yellow or orange light: meaning and exact next steps

a flashing yellow or orange light means A power supply problem.

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eero mesh Wi-Fi router showing a solid red light: meaning and exact next steps

a solid red light means Offline. eero says a red LED means the eero is not receiving an internet connection. If all your eeros show red, eero says it commonly means your upstream connection is not communicating with your Primary eero.

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Every eero mesh Wi-Fi router code: what it means and what to do

eero mesh Wi-Fi router code flashing-aqua-identifying-zigbee-devices

Identifying Zigbee devices.

Wait while the eero identifies Zigbee devices.

eero's table gives flashing aqua as identifying Zigbee devices and gives no further step.

eero mesh Wi-Fi router code flashing-blue-bluetooth-pairing

Bluetooth pairing.

Open the eero app and keep the phone's Bluetooth on and close to the unit.

eero's table gives flashing blue as Bluetooth pairing. eero's reset article says a hard-reset eero flashes blue to show it is ready to be set up again in the app, and that an eero flashing blue two minutes after a soft reset may not be getting an internet connection.

eero mesh Wi-Fi router code flashing-green-multiple-eeros-identified

Multiple eero devices identified.

Wait for the eero to finish identifying the other eeros.

eero's table gives flashing green as multiple eero devices identified and gives no further step.

eero mesh Wi-Fi router code flashing-red-resetting

Resetting.

Keep holding the reset button only if you want a hard reset.

eero's reset article says a hard reset means holding the reset button until the LED flashes red (about 15 seconds) and releasing it. It factory resets the eero, clears user data and logs and removes it from your network, after which the LED flashes white on boot and then flashes blue, ready to be set up again in the app.

eero mesh Wi-Fi router code flashing-white-connecting

Connecting. eero's reset article says the LED flashes white on boot while the eero establishes communication with the cloud, which can take up to two minutes.

Wait up to two minutes after power-up or a reset.

eero's reset article says the light returns to solid white and shows online in the app once connection is regained. If after two minutes it begins flashing blue or turns solid red, eero says this may be because the eero is not receiving an internet connection.

eero mesh Wi-Fi router code no-light-no-power-or-led-disabled

No power, or the LED has been turned off. eero's table gives the state as no power or LED disabled.

Check that the power cable is plugged in and the outlet works, and whether you turned the LED off in the app.

eero's table gives the state only. Its related article on managing the eero LED covers turning the light on and off, and a separate eero article covers an eero whose LED is off. Try another outlet and cable before treating the unit as failed.

eero mesh Wi-Fi router code solid-aqua-using-hotspot-internet

Using Hotspot Internet.

Check whether Hotspot Backup is connected in the eero app.

eero's table gives solid aqua as using hotspot internet. eero's offline article explains Hotspot Backup: with a mobile hotspot or another Wi-Fi network active, the app can connect your eeros to it while the main internet is down.

eero mesh Wi-Fi router code solid-blue-ready-for-setup

Ready for setup.

Open the eero app and look for the unit under Add or set up.

eero's table gives solid blue as ready for setup. After a hard reset eero says the LED flashes blue and stays flashing blue to show the eero is ready to be set up again in the app.

eero mesh Wi-Fi router code solid-green-power-saving

Power saving.

Nothing is wrong when the light is solid green.

eero's table gives solid green as power saving and gives no further step.

eero mesh Wi-Fi router code solid-white-online

Online. eero says when everything is running correctly the light is solid white, unless you turned it off.

Nothing is wrong when the light is solid white.

eero's table lists solid white as the online state. If the network still feels slow or a device cannot connect, the light is not the cause: solid white only says the eero is online.

eero Support — What do the colors of the LED light on my eero mean?; eero Support — How do I reboot or reset my eero?