Nintendo Switch console · exact code

Nintendo Switch console codes 2001-0118, 2001-0114 and 18 more: meaning and exact next steps

2001-0118, 2001-0114, 2001-0106, 2002-4000 to 2002-4263, 2002-4301 to 2002-4500, 2002-6002, 2002-6706, 2164-0020, 2107-0427, 2107-0401, 2107-0445, 2021-0003, 2002-0038, 2002-3500 to 2002-3999, 2001-0103, 2168-0000, 2168-0001, 2162-0002, 2211-0519, 2016-0910 means the system or one game hit a software fault: corrupt game data, a needed update, or a crash that a restart or reinstall clears This answer applies only to Nintendo Switch, Switch Lite, Switch OLED Model and Switch 2 consoles. Console, storage, controller and accessory errors, as covered by Nintendo's Americas support articles for each code. Nintendo's pages for other regions can differ.

On the covered Nintendo Switch console, 2001-0118, 2001-0114, 2001-0106, 2002-4000 to 2002-4263, 2002-4301 to 2002-4500, 2002-6002, 2002-6706, 2164-0020, 2107-0427, 2107-0401, 2107-0445, 2021-0003, 2002-0038, 2002-3500 to 2002-3999, 2001-0103, 2168-0000, 2168-0001, 2162-0002, 2211-0519, 2016-0910 means the system or one game hit a software fault: corrupt game data, a needed update, or a crash that a restart or reinstall clears First, restart the console, then update the system and the game.

Differential

Likely causes of “Nintendo Switch console codes 2001-0118, 2001-0114 and 18 more”, and how to tell them apart

  1. 1

    Corrupt game or add-on data

    What separates it The code appears with one game and other games run fine

    How to confirm Scan for corrupt data on that software; if it reports a problem, delete and redownload it

  2. 2

    An out-of-date system or game

    What separates it The code appeared after a game update or a long time without updating

    How to confirm Check the system update and the game's version by highlighting it and pressing + or -

  3. 3

    Too little free space in system memory

    What separates it The code is 2002-0038 or the console is full of games

    How to confirm Delete or archive software you are not playing, keeping the save data

  4. 4

    A microSD card that is failing

    What separates it The problem follows a game stored on the card

    How to confirm Format or replace the card, or remove it and download to system memory

  5. 5

    A fault that a factory-style re-initialize clears

    What separates it The code repeats at startup or in many games

    How to confirm Initialize the console without deleting save data, as Nintendo's articles describe, and update

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The exact code, and whether it appears at startup or in one game
  • The game title, its version and whether it is on a game card, the system memory or a microSD card
  • The system version shown in System Settings, System
  • Whether the console ever gets past the Nintendo logo screen

Try in this order

0 of 8 completed
  1. What to do first

    Reversible

    restart the console, then update the system and the game.

  2. Correct only the documented fault domain

    Reversible

    Scan for corrupt data, delete and redownload the game, and if the code appears at startup initialize the console without deleting save data.

  3. Update the system and restart

    Reversible

    Open System Settings, System, System Update. If the console is already current, hold POWER for three seconds and choose Restart; if it does not respond, hold POWER for twelve seconds.

  4. Update the game

    Reversible

    Connect to the internet, highlight the game on the HOME Menu without starting it, press + or -, and choose Software Update, Via the Internet.

  5. Scan for corrupt data

    Reversible

    Open System Settings, Data Management, Manage Software, choose the software and Check for Corrupt Data (Scan for Corrupt Data on Switch).

  6. Delete and redownload the software

    Reversible

    Choose Delete Software in Manage Software; the save data stays. Redownload it from the virtual game card list or the eShop with the account that bought it.

  7. Free some space

    Reversible

    For 2002-0038, delete or archive software you do not play; DLC and update data cannot be removed separately from the software.

  8. Initialize without deleting save data as the last software step

    Reversible

    Power off, hold volume up and down and press POWER, keep holding until Recovery Mode (Switch 2) or Maintenance Mode (Switch) appears, then choose Restore Settings (Keep User Data) or Initialize Console Without Deleting Save Data. Enter the Parental Controls PIN if asked.

Every code on this page

What Nintendo's article says about each code

Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.

2001-0118
Running a game or app; check for system and software updates, connect to the internet, delete and redownload the game, and check the microSD card if one is used.
2001-0114
Scan for corrupt data on the problem software and update the system; a console that cannot update or pass the Nintendo logo needs service.
2001-0106
Update the system, restart, then for a specific game check for corrupt data and updates.
2002-4000 to 2002-4263
A range 2002-4000 to 2002-4263; update the system and check the most recent software for corrupt data.
2002-4301 to 2002-4500
A range 2002-4301 to 2002-4500 at startup or when using amiibo, or during a transfer; force the console off if it hangs.
2002-6002
Loading a game; update, restart, check for corrupt data, delete and redownload, and initialize without deleting save data.
2002-6706
Playing videos or repeating actions such as fast-forwarding in Game News; stop the repeated action, and initialize without deleting save data if it persists.
2164-0020
Starting software; delete the software, reinsert the game card, start it and let it redownload updates.
2107-0427
The console asks you to restart; run a system update, restart, and start a game to see if it improves.
2107-0401
Restart the console and make sure it is on the latest system menu version.
2107-0445
At startup or in a game; perform a system update.
2021-0003
Nintendo says system menu version 5.0.0 or higher prevents this error; update and restart.
2002-0038
May mean too little free space in system memory; free space, and initialize without deleting save data if it persists.
2002-3500 to 2002-3999
A range 2002-3500 to 2002-3999 in a game or at startup; force the console off if it does not respond, then initialize without deleting save data.
2001-0103
Find which software shows it; Nintendo-published software goes to Nintendo Support, licensee software to the publisher.
2168-0000
Update the system and see if it appears again; if it persists, service.
2168-0001
Force the console off if it does not respond, update the system and see whether it recurs.
2162-0002
Restart; use licensed accessories and controllers and keep the system updated; contact Nintendo if it persists.
2211-0519
Updating software through Local Users; the update data may be corrupt, so update again through local users.
2016-0910
Downloading or updating software; close the game and try the update again, then follow the article's checks.

Stop boundary

When this stops being a self-service repair

  • !If the code persists after the steps and the article says service, send the console in; if it occurs in one game only, include that game with the request
  • !Initializing without deleting save data keeps saves, screenshots and user information, but software saved on a microSD card can no longer be used until it is redownloaded
  • !Do not open the console; Nintendo's service process handles repairs

Evidence ledger

Sources behind this answer

Where the manufacturer's article stops. These articles cover a system or game fault that Nintendo tells you to clear with updates, a corrupt data scan, deleting and redownloading a game, a restart, or as a last step initializing the console without deleting save data. Where a code ends in service, Nintendo's article says so.

Exact questions

Common questions

What does 2001-0118, 2001-0114, 2001-0106, 2002-4000 to 2002-4263, 2002-4301 to 2002-4500, 2002-6002, 2002-6706, 2164-0020, 2107-0427, 2107-0401, 2107-0445, 2021-0003, 2002-0038, 2002-3500 to 2002-3999, 2001-0103, 2168-0000, 2168-0001, 2162-0002, 2211-0519, 2016-0910 mean on a Nintendo Switch console?+

the system or one game hit a software fault: corrupt game data, a needed update, or a crash that a restart or reinstall clears

Will initializing delete my saves?+

Not when you choose the option that keeps save data; screenshots and user information are kept, but software stored on a microSD card stops working until redownloaded.

What is the difference between Recovery Mode and Maintenance Mode?+

Nintendo calls the mode Recovery Mode on the Switch 2 and Maintenance Mode on the Switch; the button combination is the same.

Why does 2021-0003 no longer appear?+

Nintendo says applying system menu version 5.0.0 or higher prevents it.

What does 2002-6706 have to do with videos?+

It can appear when fast-forwarding or rewinding videos in Game News or doing a similar repeated action, so avoid it.

Wrong device or version?

Match the path before repeating the steps.

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