On the covered Nintendo Switch console, 2101-0001, 2107-0114, 2113-0112, 2113-0113, 2113-0114, 2113-0218, 2107-0429, 2005-0005, 2143-0811, 2153-0321, 2153-1540, 2154-0107, 2154-2005, 0000-0000, 2002-3005, 2002-6455 means an internal fault the console could not clear: Nintendo's article ends with restart, update, initialize and then service First, restart the console and update the console software if you can reach the menu.
Differential
Likely causes of “Nintendo Switch console codes 2101-0001, 2107-0114 and 14 more”, and how to tell them apart
- 1
A console firmware fault that a restart or an update clears
What separates it The code appears once and does not return after a restart
How to confirm Restart the console and update it; continue using it and monitor whether the code returns
- 2
A corrupted console state that needs a recovery update
What separates it The console cannot get past the error screen at startup
How to confirm Use Recovery Mode or Maintenance Mode's Update System, as Nintendo's articles for 2101-0001 and 2011-0301 describe
- 3
A storage card triggering the fault at startup
What separates it The code appears at power-up or after sleep and a microSD card is inserted
How to confirm Power off, remove the microSD card and see whether the code appears again
- 4
A hardware fault
What separates it The code keeps recurring after every one of the steps Nintendo lists
How to confirm Nintendo says the console will need service, with the game included if it only appears in one game
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code and the wording of the message
- The software version shown on the error screen, if you can read it
- Whether the code appears at startup, in one game or at random
- Whether a microSD card is inserted and whether removing it changes the result
Try in this order
0 of 8 completedWhat to do first
Reversiblerestart the console and update the console software if you can reach the menu.
Correct only the documented fault domain
ReversibleInitialize the console without deleting save data if Nintendo asks for it, and if the code returns, send the console in for service.
Restart the console
ReversibleHold POWER for three seconds, choose Power Options and Restart; if it does not respond, hold POWER for twelve seconds to force it off and turn it on again.
Update the console software if you can reach the menu
ReversibleOpen System Settings, System, System Update; Nintendo lists this first for most of these codes.
Remove the microSD card and test
ReversiblePower off, remove the card, power on and see if the code comes back; if it does not, the card is involved.
Update in Recovery Mode or Maintenance Mode
ReversiblePower off, hold volume up and down, press POWER once and keep holding until the menu appears, then choose Update System and follow the prompts.
Initialize without deleting save data if Nintendo asks
ReversibleChoose the option that keeps user data; software saved on a microSD card will need redownloading afterwards.
Request service when the article says to
ReversibleUse Nintendo's online service request, and if the code only occurs in one game, include that game.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2101-0001
- Cannot get past the error screen; power off, hold volume up and down and press POWER for Recovery Mode (Switch 2) or Maintenance Mode (Switch), choose Update System, and remove the microSD card if it persists.
- 2107-0114
- The console stops responding; force it off, and if it recurs the console needs service.
- 2113-0112
- Restart, and if you cannot proceed past the code, the console needs service.
- 2113-0113
- Restart with POWER held three seconds, force off with twelve seconds if it does not respond; service if it continues.
- 2113-0114
- Make sure the console has the latest console update; if you cannot proceed past the code, service.
- 2113-0218
- Confirm the latest console update; if you cannot proceed, the console needs service.
- 2107-0429
- On powering on or connecting; restart a few times, and if that fails the console needs service.
- 2005-0005
- At startup: power off, initialize without deleting save data, try a console update; service if it persists.
- 2143-0811
- If the error continues, Nintendo can have the console come in for inspection.
- 2153-0321
- Nintendo says the console will need to be serviced.
- 2153-1540
- Confirm the latest console update; a console that cannot update needs service, and a game-specific error should include the game with the request.
- 2154-0107
- Nintendo's article says to contact Nintendo Support.
- 2154-2005
- Nintendo's article says to contact Nintendo Support.
- 0000-0000
- If the error occurs frequently, contact Nintendo Support.
- 2002-3005
- At power-up or waking from sleep; remove any microSD card and check again, update, and if it persists with no card, service.
- 2002-6455
- Nintendo's downloaded article gives no further steps for this code; contact Nintendo Support with the exact code.
Stop boundary
When this stops being a self-service repair
- !When Nintendo's article says the console needs service, use Nintendo's online service request; do not open the console
- !If a Parental Controls PIN blocks Recovery or Maintenance Mode and it is forgotten, it has to be reset first
- !A console that cannot get past the Nintendo logo or check its software version needs service
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These articles end at restart, update, recovery steps and then service. Where an article gives no steps beyond service, this page says so. The Recovery Mode and Maintenance Mode key presses are Nintendo's.
Exact questions
Common questions
What does 2101-0001, 2107-0114, 2113-0112, 2113-0113, 2113-0114, 2113-0218, 2107-0429, 2005-0005, 2143-0811, 2153-0321, 2153-1540, 2154-0107, 2154-2005, 0000-0000, 2002-3005, 2002-6455 mean on a Nintendo Switch console?+
an internal fault the console could not clear: Nintendo's article ends with restart, update, initialize and then service
Do I lose my games if I initialize?+
Save data, screenshots and user information are kept, but software stored on a microSD card must be redownloaded.
Which codes need service right away?+
Nintendo's articles for 2139-0006 and 2153-0321 say service without further steps.
What if 2002-3005 happens with no card?+
Nintendo says the console needs service if it appears at startup even with no microSD card.