On the covered Nintendo Switch console, 2002-0007 to 2002-0008, 2002-4501 to 2002-4535, 2002-4641 to 2002-4660, 2002-4683, 2002-4690, 2002-4741 to 2002-4760, 2002-6201, 2016-0601 to 2016-0602, 2016-0610, 2016-0641, 2002-5110 means a game or update could not be downloaded or started because its data is damaged or the storage is at fault First, delete the game and download it again.
Differential
Likely causes of “Nintendo Switch console codes 2002-0007 to 2002-0008, 2002-4501 to 2002-4535 and 9 more”, and how to tell them apart
- 1
A download that was damaged in transit
What separates it The error appears while downloading or updating one title
How to confirm Delete the software and redownload it; save data is kept
- 2
A microSD card that is failing
What separates it Downloads to the card fail and downloads to system memory succeed
How to confirm Try a different compatible card, or remove the card and download to system memory
- 3
A console fault
What separates it The error persists with several cards and with system memory
How to confirm Nintendo says the console will need service in that case
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code, including which range it sits in
- The name of the software and whether it downloads to a card or system memory
- Whether the microSD card is compatible and whether a second card behaves the same
- Whether the console has free space in system memory
Try in this order
0 of 8 completedWhat to do first
Reversibledelete the game and download it again.
Correct only the documented fault domain
ReversibleDelete the software, redownload it, check the microSD card, and update the system.
Delete the problem software
ReversibleOpen System Settings, Data Management, Manage Software, select the software and choose Delete Software; the icon disappears from the HOME Menu and save data stays.
Redownload it
ReversibleLoad it from your virtual game card list or download it in the eShop with the same account; the download status shows on the HOME Menu.
Check where it is downloading to
ReversibleIf a microSD card is inserted, downloads go to the card by default. Confirm the card is compatible and reseat it with the console off.
Try another card
ReversibleRedownload to a different compatible card; if that works, the first card is the problem.
Download to system memory
ReversibleRemove the card, then redownload the software to system memory; if it works, the card was the fault.
Service if it fails everywhere
ReversibleNintendo says that if the error persists on multiple cards and on system memory, the console needs to be serviced.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2002-0007 to 2002-0008
- A range 2002-0007 to 2002-0008 when downloading; downloads default to a microSD card if one is inserted, so delete and redownload.
- 2002-4501 to 2002-4535
- A range 2002-4501 to 2002-4535 when downloading; delete and redownload.
- 2002-4641 to 2002-4660
- A range 2002-4641 to 2002-4660 when downloading; delete and redownload.
- 2002-4683
- The console cannot download software; delete the software and redownload it, with card or system memory checks.
- 2002-4690
- Downloading or updating fails; delete the software and redownload, then the card and system memory tests.
- 2002-4741 to 2002-4760
- A range 2002-4741 to 2002-4760; delete, redownload, then card and system memory tests.
- 2002-6201
- Downloading software fails; delete, redownload, then card and system memory tests.
- 2016-0601 to 2016-0602
- A range 2016-0601 to 2016-0602 when starting a game; delete and redownload.
- 2016-0610
- Starting a game with a microSD card; restart, check for corrupt data, delete and redownload.
- 2016-0641
- Starting a game; update the system, check for corrupt data, delete and redownload.
- 2002-5110
- Downloading a game; check for corrupt data, delete and redownload, try a different card, or download to system memory.
Stop boundary
When this stops being a self-service repair
- !If the error persists with several compatible cards or with system memory, Nintendo says the console needs service
- !Do not remove the microSD card while a download is in progress; wait for downloads to finish first
- !Deleting software keeps save data, but check the save is present before you delete if it matters to you
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These articles all end the same way: delete the problem software and download it again, then test the microSD card, then download to system memory. They do not cover a card the console cannot read at all (see the microSD page).
Exact questions
Common questions
What does 2002-0007 to 2002-0008, 2002-4501 to 2002-4535, 2002-4641 to 2002-4660, 2002-4683, 2002-4690, 2002-4741 to 2002-4760, 2002-6201, 2016-0601 to 2016-0602, 2016-0610, 2016-0641, 2002-5110 mean on a Nintendo Switch console?+
a game or update could not be downloaded or started because its data is damaged or the storage is at fault
What do these 2002-4xxx codes mean?+
Nintendo treats the whole set as download problems with a title's data, with the same fix: delete it and download it again.
Will I lose my save data?+
No, deleting the software does not delete its save data.
Why does the download go to the card?+
Nintendo says that if a microSD card is inserted, the save location defaults to it when downloading or redownloading.
Can a bad card cause every one of them?+
It can cause most, which is why the article has you test another card and system memory.