On the covered Nintendo Switch console, 2124-6101, 2124-4610, 2306-0112, 2306-0332, 2306-0311, 2306-0811, 2306-2302, 2219-1006, 2219-2502, 9006-3999, 2122-2503, 2123-0011, 2123-1516, 2122-2403, 2821-6000, 2618-0561 means the online service you called returned an error that Nintendo ties to maintenance, a busy server or the network environment rather than to the console First, open Nintendo's network status page and look for maintenance on the service you were using.
Differential
Likely causes of “Nintendo Switch console codes 2124-6101, 2124-4610 and 14 more”, and how to tell them apart
- 1
Nintendo's service is under maintenance
What separates it The code names a service such as Switch Sports servers, the eShop, Nintendo Switch Online or a game's online mode
How to confirm Open the network status page and look for a notice for that service
- 2
Heavy use or a temporary outage
What separates it No maintenance is posted, the error is intermittent and clears later
How to confirm Retry after a wait; Nintendo says a high volume of users can cause these codes
- 3
A weak or noisy connection
What separates it The console is far from the router or the signal is poor, and the message mentions a busy network
How to confirm Move within 10 to 15 feet, out of the dock, and move interference away
- 4
A network setting that disagrees with the service
What separates it Connection test looks fine but a game keeps failing, and IPv6 is on
How to confirm Turn IPv6 off for the connection as Nintendo's 2123-0011 article says, and try another access point
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code and the service or game you were using
- What Nintendo's network status page says for that service
- The connection test results including NAT type and speeds
- Whether the error occurs on more than one network
Try in this order
0 of 8 completedWhat to do first
Reversibleopen Nintendo's network status page and look for maintenance on the service you were using.
Correct only the documented fault domain
ReversibleWait for posted maintenance to end, then retry; if none is posted, run a connection test, power cycle the network, try a different band or access point and update the console.
Read the network status page
ReversibleOpen support.nintendo.com/networkstatus and look for the service named on your screen. When maintenance is posted, wait until it ends; Nintendo's articles for these codes say to try again then.
Run the connection test
ReversibleIn System Settings choose Internet, then Test Connection, and note the internet connection result, NAT type and speeds so you can compare them after any change.
Update and restart
ReversibleUpdate the console if an update is available, then restart it by holding POWER for three seconds and choosing Restart.
Improve signal and try another band
ReversibleMove the console close to the router, out of the dock, and away from interference; try the other band if the router offers two.
Try IPv6 off and another access point
ReversibleOpen Internet Settings, choose your network, Change Settings and toggle IPv6 Connection off, then test again. If it works elsewhere, the fault is in your own network.
Power cycle the network
ReversibleUnplug the modem and router for 30 seconds, restart the modem first and wait for steady lights, then the router, as Nintendo describes for 2306-0811.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2124-6101
- An error connecting to a service, likely from a temporary outage or a high volume of user access.
- 2124-4610
- Nintendo Switch Sports online servers are undergoing maintenance; check the network status page.
- 2306-0112
- Check the network status page and try again after posted maintenance; then try a different wireless band.
- 2306-0332
- Check the network status page for outages, take the console out of the dock and try a different band.
- 2306-0311
- Review the network status page; if there is none, the game server may be busy, so try later.
- 2306-0811
- Likely maintenance on the service; check the status page, power cycle the modem and router, and enter an alternate DNS.
- 2306-2302
- "A server communication error has occurred" while playing; check status, then try later.
- 2219-1006
- "A communication error has occurred. The network may be busy or the wireless signal strength may be poor." Check status.
- 2219-2502
- An error connecting to a service, likely a temporary outage or a high volume of user access.
- 9006-3999
- Unable to access an online feature or service; a temporary outage or high volume is likely.
- 2122-2503
- No News articles or an online feature is unavailable because server maintenance is ongoing.
- 2123-0011
- Note the connection test results, try turning IPv6 off and try another access point.
- 2123-1516
- Trying to play a game; run the connection test and try the game again.
- 2122-2403
- Update the console and restart it, then troubleshoot the network or try another access point.
- 2821-6000
- Trying to use Nintendo Switch Online or the eShop; "A communication error has occurred". Check status and reduce interference.
- 2618-0561
- Trying to play online; check the network status page and try again after maintenance.
Stop boundary
When this stops being a self-service repair
- !If the same code appears at several access points, contact Nintendo Support with the code and connection test results
- !Do not change router settings until you have checked the network status page and tried another access point
- !Expect intermittent errors during maintenance windows; repeating the request quickly does not help
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These articles tie the code to Nintendo's servers being busy or under maintenance, or to the network environment. They do not cover the eShop's own purchase codes, the Nintendo Account pages or matchmaking.
Exact questions
Common questions
What does 2124-6101, 2124-4610, 2306-0112, 2306-0332, 2306-0311, 2306-0811, 2306-2302, 2219-1006, 2219-2502, 9006-3999, 2122-2503, 2123-0011, 2123-1516, 2122-2403, 2821-6000, 2618-0561 mean on a Nintendo Switch console?+
the online service you called returned an error that Nintendo ties to maintenance, a busy server or the network environment rather than to the console
How do I check whether Nintendo is down?+
Open support.nintendo.com/networkstatus, which lists posted maintenance and outages for the online services.
Should I turn IPv6 off?+
Nintendo suggests it for 2123-0011 when the error persists; it is a setting on the saved connection.
What is the NAT type on the connection test?+
A NAT test result from A, best for peer-to-peer communication, to F, unable to complete peer-to-peer communication.
When should I contact Nintendo?+
When the error appears on several networks or lasts a long time with no maintenance posted.