Nintendo Switch console · exact code

Nintendo Switch console code 2810-1500, 2801-7180, 2801-7181: meaning and exact next steps

2810-1500, 2801-7180, 2801-7181 means posting or signing in to Facebook from the console failed, either because of the link between the accounts or a Facebook or Album server problem This answer applies only to Nintendo Switch, Switch Lite, Switch OLED Model and Switch 2 consoles. Internet and Wi-Fi errors on Nintendo Switch and Switch 2, mainly the codes that begin with 2110, as covered by Nintendo's Americas support articles for each code. Nintendo's pages for other regions can differ.

On the covered Nintendo Switch console, 2810-1500, 2801-7180, 2801-7181 means posting or signing in to Facebook from the console failed, either because of the link between the accounts or a Facebook or Album server problem First, unlink the Facebook account from the user and link it again, then retry the post.

Differential

Likely causes of “Nintendo Switch console code 2810-1500, 2801-7180, 2801-7181”, and how to tell them apart

  1. 1

    A broken link between the Facebook account and the console user

    What separates it Posting stopped working after a Facebook password or setting change

    How to confirm Open the user's Album settings and unlink then relink the Facebook account

  2. 2

    Maintenance on the server used for the Album

    What separates it The code is 2801-7180 or 2801-7181 and several uploads fail at once

    How to confirm Check Nintendo's network status page for Album server maintenance

  3. 3

    A communication problem on your network

    What separates it Uploads fail only on a weak or slow connection

    How to confirm Retest on a stronger connection and compare, using the connection test on the console

  4. 4

    The console did not reconnect to Wi-Fi after a restart

    What separates it The code is 2810-1500 right after the console powers back on

    How to confirm Confirm the console connects to the wireless network again, and set the connection up manually if it does not

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The exact code and whether you were signing in, or posting a photo or a video
  • Whether Facebook works normally on your phone with the same account
  • What Nintendo's network status page says about the Album service
  • Whether the console is connected to Wi-Fi when the code appears

Try in this order

0 of 7 completed
  1. What to do first

    Reversible

    unlink the Facebook account from the user and link it again, then retry the post.

  2. Correct only the documented fault domain

    Reversible

    Unlink and relink Facebook from User Settings, check the network status page for Album server maintenance, restart the console so it reconnects to Wi-Fi, and retry the upload later.

  3. Unlink and relink Facebook

    Reversible

    From the HOME Menu select the user, then User Settings, Album and Posting to Social Media, and select Unlink beside the Facebook account. Then link it again and retry the post.

  4. Check the network status page

    Reversible

    Look for maintenance on the Album server. If it is posted, wait until it ends; Nintendo describes 2801-7180 and 2801-7181 as possible server-side errors.

  5. Confirm the console is online

    Reversible

    Open Internet Settings and run the connection test. After a restart, make sure the console reconnects to the wireless network before you try Facebook again.

  6. Set up the connection manually if it will not reconnect

    Reversible

    In Internet Settings scroll to the bottom of the networks found, choose Manual Setup and enter the network's details, as Nintendo describes for 2810-1500.

  7. Retry later

    Reversible

    If the network status page shows nothing and the connection test passes, wait and try again; Nintendo says a communication problem on the server may clear by itself.

Every code on this page

What Nintendo's article says about each code

Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.

2810-1500
Unable to sign in to Facebook from the console; after the console restarts, make sure it reconnects to the wireless network, or set up the connection by Manual Setup.
2801-7180
Unable to upload an image to Facebook from the Album; possibly Album server maintenance or a communication problem.
2801-7181
Unable to upload a video to Facebook from the Album; the same server maintenance or communication problem.

Stop boundary

When this stops being a self-service repair

  • !Do not give your Facebook password to anyone who contacts you about an error code; sign in only on the console's own screen
  • !If unlinking and relinking does not clear the code, contact Nintendo Support with the exact code
  • !A problem with your Facebook account belongs with Facebook, not Nintendo

Evidence ledger

Sources behind this answer

Where the manufacturer's article stops. These articles cover posting to and signing in with Facebook from the console's Album. Nintendo's articles describe the steps as they applied when the feature was available; they do not cover other social accounts.

Exact questions

Common questions

What does 2810-1500, 2801-7180, 2801-7181 mean on a Nintendo Switch console?+

posting or signing in to Facebook from the console failed, either because of the link between the accounts or a Facebook or Album server problem

What is the difference between 2801-7180 and 2801-7181?+

7180 is an image upload failing and 7181 is a video upload failing; both are described as possible Album server maintenance or a communication problem.

Where are the social posting settings?+

Select the user on the HOME Menu, then User Settings, Album and Posting to Social Media.

Does unlinking delete my photos?+

No. It only removes the link between the Facebook account and the console user.

Why does 2810-1500 appear after a restart?+

Nintendo says to make sure the console connects back to the wireless network once it powers on, and to use Manual Setup if it does not.

Wrong device or version?

Match the path before repeating the steps.

Match another device