Samsung dryer error codes

Samsung dryer code 9C1, 9E, 2E, 9E1

Voltage error: something is abnormal with the voltage being supplied to the dryer. Samsung says that on a dryer stacked with a washer using a multi-control kit, the washer may report a 9C1 error if you control the dryer within 5 seconds of turning the washer on.

Check that the dryer is on its own circuit and is not using an extension cord.

Samsung's steps: if it is an electric dryer, confirm the power cord has been installed properly and the correct voltage is being supplied. A model taken out of the country it was sold in may show the error because power grids differ. For the multi-control kit case, Samsung says a software update is available through the SmartThings app (add the dryer and check for updates; the update takes about 20 minutes and the dryer does not respond meanwhile). If the error continues, request service.

• A dryer sharing a circuit or on an extension cord: The dryer is on a shared outlet or an extension. Check that the dryer is on its own circuit and not using an extension cord
• A power cord installed wrongly on an electric dryer: The dryer was just installed or moved, which points to a power cord installed wrongly on an electric dryer. Confirm the power cord has been installed properly and the correct voltage is supplied
• A stacked washer using a multi-control kit: The washer reports 9C1 when you control the dryer within 5 seconds of turning the washer on. A software update through SmartThings corrects this; it takes about 20 minutes

Check the dryer is on its own circuit and not using an extension cord.

If it is an electric dryer, confirm the power cord has been installed properly and the correct voltage is being supplied.

For a washer-stacked dryer using a multi-control kit, add the dryer to SmartThings and install the update, during which the dryer is unresponsive for about 20 minutes.

9C1, 9E, 2E, 9E1.

Power cord; multi-control kit.

Electrician's meter.

What does 9C1 mean on a Samsung dryer? Something is abnormal with the voltage supplied to the dryer.

Can moving the dryer abroad cause it? Yes; power grids and regulations vary between countries.

Why does the washer report it? Controlling the dryer within 5 seconds of turning on the washer with a multi-control kit.

Turn off the breaker and use a licensed electrician for any cord or supply work

Samsung dryer code AC, Et, AE, EEE, AE4, AE3, AE5, E3, 1 AC

Communication error: the dryer's internal components cannot communicate with each other.

Shut off the dryer.

Samsung's step is to shut off the dryer for 60 seconds and then turn it back on. If the error code remains, request service from Samsung's Support Center.

• Internal components that cannot talk to each other: AC, AE or Et shows on the display, which points to internal components that cannot talk to each other. Samsung says the dryer's internal components cannot communicate
• A momentary glitch: The code appears once, which points to a momentary glitch. Shut off the dryer for 60 seconds and turn it back on
• A loose connection inside the control area: AC returns on every power-up and the panel responds slowly or not at all. Only a technician should check the connections; tell them AC returns on every power-up

Shut off the dryer for 60 seconds.

Turn the dryer on and run a cycle.

If the error code remains, request service.

AC, Et, AE, EEE, AE4, AE3, AE5, E3, 1 AC.

None.

What does AC mean on a Samsung dryer? The dryer's internal components cannot communicate with each other.

How long do I wait? 60 seconds.

Can a power surge cause AC? It can leave the internal communication out of step, which the 60-second shutdown often clears.

Samsung dryer code bE, bE2, bC2, 6E, 6E2, 6C2

Jammed button error: a button on the panel is detected as stuck or continuously pressed.

Power off the dryer.

Samsung's fix: individually touch and release every button on the panel, working back and forth to reach all edges of each button. If any button is damaged, or the code returns after powering the dryer back on, request service from Samsung's Support Center.

• A stuck or continuously pressed button: A panel button is detected as held down, which points to a stuck or continuously pressed button. Power off, then touch and release every button, working back and forth to reach all edges
• A damaged button: A button is cracked or worn, which points to a damaged button. If any button is damaged, request service, and write down the result before moving to the next check
• Moisture or residue under a button: The panel is damp or sticky and a button feels stuck or does not spring back. Turn the dryer off, wipe the panel with a barely damp cloth and dry it before you try again

Power off the dryer.

Individually touch and release every button on the panel, working back and forth to reach all edges of each button.

If any button is damaged, or the code returns after powering on, request service.

bE, bE2, bC2, 6E, 6E2, 6C2.

Panel buttons.

What does bE mean on a Samsung dryer? A jammed button: one is detected as stuck.

How do I free it? Power off and work every button.

On blinking-light models? The Low light blinking is the same error.

Can I spray cleaner on the panel? No; wipe with a barely damp cloth, because liquid sprayed onto the panel can reach the electronics.

Unplug the dryer before you clean around the panel

Samsung dryer code CL

Child Lock: it prevents children from accidentally opening or controlling the dryer by disabling the control panel's buttons, and on some models it may also lock the door.

Look up Child Lock in your model's controls.

Samsung points to its Child Lock guide for how to turn Child Lock off. This is a setting, not a fault.

• Child Lock is on: CL shows and the buttons do nothing, which points to child Lock is on. Child Lock disables the control panel's buttons and on some models locks the door
• Child Lock switched on by the panel keys: CL appears after the lock keys were pressed and the panel ignores other buttons. Turn Child Lock off with the keys the manual names and see whether CL clears
• The door locked with Child Lock on some models: The door will not open while CL is lit on a model that locks the door. Turn Child Lock off first, then open the door once the drum has stopped

Look up Child Lock in your model's controls; Samsung's Child Lock guide has the button combination.

Use the model's method to turn Child Lock off.

Start the dryer after the lock is released.

Try the door once the drum has stopped; Samsung says Child Lock locks the door on some models, so an unopenable door with CL lit is the lock and not a fault.

CL.

What does CL mean on a Samsung dryer? Child Lock is on.

Does it lock the door? On some models it may.

Request service if the lock will not release using your model's method

Samsung dryer code dC, dE, dF, do, d0, 1 DC, 1 dF

Door-related error: this concerns the door, its latch and the sensors that detect whether they are secured correctly. It can happen when the door will not stay closed, or will not close or latch.

Check that the latch is securely fixed, that laundry or other items are not caught in the door, and that the door is closed and secured correctly.

If the code cannot be corrected, or there is damage to the door or latch, Samsung says to request service from its Support Center.

• Laundry caught in the door: The door will not stay closed, which points to laundry caught in the door. Check laundry or other items are not caught in the door and the door is secured correctly
• A loose latch: The latch feels loose or does not catch, which points to a loose latch. Check the latch is securely fixed, and write down the result before moving to the next check
• Damage to the door or latch: The door or latch is visibly damaged, which points to damage to the door or latch. If the code cannot be corrected or there is damage, request service

Check that the latch is securely fixed, laundry or other items are not caught in the door, and the door is closed and secured correctly.

If the code cannot be corrected or there is damage to the door or latch, request service.

dC, dE, dF, do, d0, 1 DC, 1 dF.

Door; latch; door sensors.

What do dC and dE mean on a Samsung dryer? Door-related errors concerning the door, its latch and the sensors that detect it.

Unplug the dryer before you inspect the latch

Samsung dryer code dn

A download to the dryer's firmware is in progress. Samsung warns not to unplug or shut off power to the dryer while this code is displayed, because doing so may make the dryer inoperable and require service.

Leave the dryer powered on and plugged in.

Samsung says the download time varies with the file size and the connection speed, and the dryer restarts itself when the software is installed. If the dryer is still displaying dn after 24 hours, request service from Samsung's Support Center.

• A firmware download in progress: dn shows and the dryer is unresponsive, which points to a firmware download in progress. Samsung says a download to the dryer's firmware is in progress and the time varies with file size and connection
• A download stuck for a day: dn has shown for 24 hours, which points to a download stuck for a day. Samsung says to request service if it is still displayed after 24 hours
• A slow network connection during the update: dn stays on while the Wi-Fi signal to the dryer is weak or the router is far away. Check that the router is on and the dryer's Wi-Fi light is steady, then wait and see whether dn clears

Do not unplug or shut off power to the dryer while dn is displayed.

The dryer restarts itself when the software is installed.

If after 24 hours the dryer is still displaying dn, request service.

dn.

What does dn mean on a Samsung dryer? A firmware download is in progress.

Can I unplug it? No; that may make it inoperable.

Does it restart itself? Yes.

Can I use the dryer while dn shows? No; the dryer is busy updating and will not run a cycle until the download finishes.

Do not unplug or shut off power while dn is displayed, since that can make the dryer inoperable

Request service if dn is still showing after 24 hours

Samsung dryer code FC, FE, 1 FC

Frequency error: an invalid power source frequency.

Restart the cycle.

Samsung's step is to try restarting the cycle. If the error code remains, request service from Samsung's Support Center.

• An invalid power source frequency: FC or FE shows and the cycle stops, which points to an invalid power source frequency. Samsung says these codes mean an invalid power source frequency
• A momentary supply disturbance: The code appears once, which points to a momentary supply disturbance. Try restarting the cycle, as Samsung says, and write down the result before moving to the next check
• A weak or noisy household supply: FC appears after lights flicker or other large appliances run on the same circuit. Note whether FC coincides with other loads and check the breaker is fully on

Try restarting the cycle.

If the error code remains, request service.

Look at whether the lights in the house flicker or dim when FC appears and note the time; a supply that wanders can disturb the dryer's frequency reading and gives service something to go on.

FC, FE, 1 FC.

What do FC and FE mean? An invalid power source frequency.

Is FC caused by the dryer? Samsung ties it to the power source frequency, so the supply is the first suspect before the dryer itself.

Unplug the dryer before you inspect the cord

Samsung dryer code Filter, FILt

The lint-filter reminder is active; this is normally maintenance information.

Clean/reseat the lint filter.

Restart the cycle after verifying airflow.

• A lint filter reminder: Filter or FILt shows before a cycle, which points to a lint filter reminder. Samsung treats it as maintenance information about the lint filter
• A dirty or unseated filter: The filter is coated or not fully seated, which points to a dirty or unseated filter. Clean the lint filter before or after every load and reseat it
• A lint screen coated with a film: The screen looks clean but water poured through it beads and does not pass. Wash the screen with warm soapy water and a soft brush, rinse and dry it before you refit it

Open the door, pull the lint filter out, remove lint from the filter and its compartment, reinsert the filter and close the door.

Use a pipe cleaner to clear out the lint filter compartment.

Restart the cycle after verifying airflow; do not use a damaged or broken filter.

Filter, FILt.

Lint filter.

A pipe cleaner.

What does Filter mean on a Samsung dryer? The lint filter needs attention; it is maintenance information.

How often should I clean it? Before or after every load.

Where can I get a new filter? Samsung points to Samsungparts.com.

Can I run without it? No.

Why does the reminder return after I clean the screen? A film from fabric softener can coat the mesh so it still restricts airflow, and washing the screen removes it.

Never run the dryer without the lint filter in place

Request service if the reminder stays with a clean, seated filter

Samsung dryer code HC, hE, HC4, 1 HC

Heating error: the dryer is getting too hot.

Look at the lint screen and the exhaust vent.

Samsung says the most common cause is a clogged lint screen or vent system trapping heat, so clean the lint screen, the vent system, or both. In some cases the error occurs when the heater is not hot enough, which can be caused by low voltage on electric dryers, and Samsung says to contact an electrician to check the voltage supplied. If it continues, request service.

• A clogged lint screen or vent: The dryer overheats and stops, which points to a clogged lint screen or vent. Samsung says the most common cause is a clogged lint screen or vent system trapping heat
• Low voltage on an electric dryer: The heater is not hot enough and the code appears. Samsung says the error can occur when the heater is not hot enough, which can be caused by low voltage
• A house circuit that supplies less than the dryer needs: HC shows after the lights dim or other large loads start and the dryer heats weakly. Watch whether HC appears when other big appliances run and check the breaker is not partly tripped

Clean the lint screen, the vent system, or both to correct the error.

If the dryer is electric, contact an electrician to check the voltage supplied.

If the error continues, request service.

HC, hE, HC4, 1 HC.

Lint screen; vent; heater.

Vent brush kit.

What do HC and hE mean? A heating error: Samsung says the dryer is getting too hot.

What is the common cause? A clogged lint screen or vent.

Can voltage cause it? Yes; on electric dryers low voltage can leave the heater not hot enough.

Should I run a long extension cord to a dryer? No; a dryer must use its own correctly sized supply, because a weak supply is a listed cause of heating faults.

Have an electrician check the voltage supplied to an electric dryer

Samsung dryer code tS, t5, tC, tO, t0, tE, tE3, tC5, tCS, 1 tC

Temperature error: it reflects an issue with the temperature or with the sensors that measure it. Samsung says something that looks like an upside-down F is meant to be a t.

Look at the lint screen and the exhaust vent.

Samsung says the most common cause is a clogged lint screen or vent system trapping heat in the dryer, so clean the lint screen, the vent system, or both. If the error continues after cleaning them, request service from Samsung's Support Center.

• A clogged lint screen: The lint filter is coated and the code shows. Samsung says the most common cause is a clogged lint screen trapping heat
• A clogged or non-compliant vent system: Cycles run long and the dryer is very hot. Clean the vent system; Samsung says newer models reduce heat when a blockage is detected
• A sensor problem: The lint screen and vent are clear and the code stays. Samsung says to request service if the error continues after cleaning

Clean the lint filter and its compartment before every load.

Clean the exhaust vent; Samsung recommends doing so once or twice a year, and it explains that a clogged vent reduces heat on newer models.

Samsung notes something that looks like an upside down F is meant to be a t, so treat it as a temperature error.

tS, t5, tC, tO, t0, tE, tE3, tC5, tCS, 1 tC.

Lint screen; vent; temperature sensors.

Vent brush kit.

What do tS, tC and tE mean on a Samsung dryer? A temperature error: an issue with the temperature or the sensors that measure it.

What is the most common cause? A clogged lint screen or vent trapping heat.

Is the upside-down F a temperature error? Yes; it is a t.

Stop using a dryer that runs long with a hot drum; that can be a blocked vent and a fire risk