On the covered Samsung washer platform, 4C2, 4E2, CE, 14C2, nF1 means hot/cold error: the water from the cold water supply is extremely hot. Samsung says this happens when the supply hoses are swapped, with cold connected to hot and hot connected to cold. First, check which supply hose goes to which faucet.
Differential
Likely causes of “Samsung washer code 4C2, 4E2, CE, 14C2, nF1”, and how to tell them apart
- 1
Hot and cold hoses swapped
What separates it Cold water shows as extremely hot, or the wash is the wrong temperature
How to confirm Samsung says the cold supply is connected to hot while hot is connected to cold
- 2
Only a cold line connected
What separates it The washer uses hot water on a cold-labeled cycle and stops with nF1
How to confirm Some settings labeled Cold still use the hot line when the temperature is below 60 degrees Fahrenheit
- 3
A supply valve that is only part open or a screen that is blocked
What separates it The washer fills slowly, or the water is a different temperature from the one selected
How to confirm Turn both valves fully open, then remove each hose and rinse the small screen inside the inlet if it is coated with grit
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact characters shown on the display: 4C2, 4E2, CE, 14C2 or nF1
- Which color hose is on which inlet
- Whether a hot line is connected at all
Try in this order
0 of 5 completedWhat to do first
ReversibleCheck which supply hose goes to which faucet.
Correct only the documented fault domain
ReversibleSamsung's fix is to connect the cold supply to the cold inlet and the hot supply to the hot inlet, which typically means matching blue to blue and red to red. Samsung says this code does not indicate that service is needed.
Match the hoses
ReversibleConnect the cold supply to the cold inlet and the hot supply to the hot inlet; typically this means matching blue to blue and red to red.
Check the water heater
ReversibleIf the water is still cold when it should be hot, make sure the water heater is set to at least 120 degrees Fahrenheit and has hot water left, since it can take up to 30 minutes to replenish.
Understand Auto Temperature Control
ReversibleThe washer mixes hot and cold water dynamically, and the Warm cycle uses only cold water until the final rinse, so check the code before deciding the water is wrong.
Model-specific
What is true of this model and not of its siblings
- Displayed as
- 4C2, 4E2, CE, 14C2, nF1; older models nF or 4E.
- Parts named
- Supply hoses; water heater.
Stop boundary
When this stops being a self-service repair
- !Turn the water valves off before you move any hose
- !Samsung says service is not needed for a hot/cold error; only go to service if the code stays after the hoses are swapped back
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. Samsung is explicit that service is never required for this code.
Exact questions
Common questions
What does 4C2, 4E2, CE, 14C2, nF1 mean on a Samsung washer?+
Hot/cold error: the water from the cold water supply is extremely hot. Samsung says this happens when the supply hoses are swapped, with cold connected to hot and hot connected to cold.
Which colors go where?+
Typically blue to cold and red to hot.
What if it happens on blinking-light models?+
The Hot and Small or Hot and Low lights blink.
Can a blocked inlet screen cause a temperature code?+
It can restrict one side of the supply so the washer cannot mix the temperature it wants, and rinsing the screen costs nothing.