eero's guest article is short and exact. Turn it on either from the Home tab, by tapping the box with arrow icon at the top right and the toggle next to Enable guest network, or from Settings, Guest wifi network, toggle Enable guest network and tap Save. The guest name must be different from the main network's name, and eero recommends a different password. Removing the password lets anyone in range connect, and the app warns you before you confirm.
The checks in more detail
Share credentials with Share wifi details or Share QR code. Turning the toggle off disconnects everyone. Guest devices get addresses from a different subnet, chosen automatically so it does not overlap the main network, and they cannot talk to main network devices or to each other. That is why a laptop on the guest network cannot stream to a Sonos speaker or Echo on the main network.
If a guest device cannot reach a printer or speaker, put it on the main network or move the smart device. If the guest network does not appear, check that it is enabled and saved, that the name differs from the main one, and restart the eero. If guests cannot get online, treat it like a normal connection issue: check the WAN status in the app. Guests do not need your main password, and a separate network also lets you cut off a visitor without changing what your own devices use.
Consider sharing the QR code rather than reading out a password, and switch the guest network off after a party. If a visitor needs to cast to a TV, that device must be on the same network as their phone.
Differential
Likely causes of “eero mesh wifi guest network cannot reach devices, cast or print”, and how to tell them apart
- 1
The toggle is off
What separates it There is no guest network because the toggle for it is switched off
How to confirm Enable the guest network and tap Save, so that it starts broadcasting its name
- 2
The same name as the main network
What separates it You cannot enable it because the name is the same as the main network's name
How to confirm Use a different name for the guest network, and then save the settings again
- 3
A different subnet
What separates it Guests cannot reach printers or speakers because the guest network is on a different subnet
How to confirm Use the main network for those devices, since guests are kept apart from them on purpose
- 4
No password
What separates it Uninvited users can join because the guest network has no password
How to confirm Set a password for the guest network, and share it only with the people you trust
- 5
The eero needs a restart
What separates it The guest name is missing because the eero needs a restart
How to confirm Restart the eero from the app, and then check that the guest name shows up
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether the guest toggle is on and saved
- The guest network name and password that you set
- What the guest device cannot reach
- Which eero models you use in the home
Try in this order
0 of 7 completedOpen Guest wifi network
ReversibleOpen the Guest wifi network setting in the app by going to Settings and then Guest wifi network.
Enable it
ReversibleEnable it by turning on the toggle, and tap Save to start the guest network.
Name it
ReversibleName it something different from the main network, so guests can tell the two apart.
Set a password
ReversibleSet a password for it that is different from the one used for the main network.
Share it
ReversibleShare it with guests, using the share wifi details option or the QR code in the app.
Test
ReversibleTest it by connecting a phone to the guest network, and checking that the internet works.
Disable when done
ReversibleDisable it when it is no longer needed, by switching the toggle off in the settings.
Model-specific
What is true of this model and not of its siblings
- Subnet
- The guest subnet is chosen automatically and will not overlap the main network.
- Models
- Guest networking works the same on every eero.
- Other models this page answers
- These steps also fit models eero Pro 6E, eero Pro 6, eero 6, eero Pro (2nd generation), eero Outdoor 7.
Stop boundary
When this stops being a self-service repair
- !If guests cannot get online while main devices can, contact eero support
- !If a smart device needs both networks, keep it on the main network
- !If the toggle will not save, update the app
Evidence ledger
Sources behind this answer
Enabling, sharing and disabling.
Guest access settings.
The Settings tab.
The Internet, Network services, Wireless and Integrations sections.
The company and its products.
Exact questions
Common questions
How do I create a guest network?+
Enable guest network on the Home tab or in Settings.
Must the name differ?+
Yes, the guest network must have a name that is different from the main network's name.
Can guests see each other?+
No, guests cannot see each other, since each guest device is kept apart.
Can a guest stream to my Sonos?+
A guest cannot stream to your Sonos from the guest network, which is kept apart.
Can I share by QR code?+
Yes, you can share the guest network by QR code, from the guest network settings.
Can I remove the password?+
Yes, but anyone in range can join.
How do I stop it?+
Toggle it off in the settings, and the guest network stops broadcasting.
Does it need eero Plus?+
No, guest wifi is a standard feature.