Exact model-family answer directory
Apple iPhone 11 Pro Max troubleshooting
Apple iPhone 11 Pro Max (A2161/A2218/A2220): the brief green tint; screen lines are hardware; battery age, and a fix for each symptom below.
- The brief green tintA few iPhone 11 and 11 Pro owners reported a green tint for a few seconds after unlocking since iOS 13.4.1; it is reported as transient and often software-related.
Battery drainNot chargingOverheatingWi-FiNo serviceBluetooth
Apple · battery drain
Apple iPhone 11 Pro Max battery drains too quickly
Open record Apple · not chargingApple iPhone 11 Pro Max will not charge or charges slowly
Open record Apple · app crashingApple iPhone 11 Pro Max app keeps crashing, freezing or will not open
Open record Apple · camera blurryApple iPhone 11 Pro Max camera is blurry, shakes or will not focus
Open record Apple · GPSApple iPhone 11 Pro Max GPS or location is inaccurate
Open record Apple · no serviceApple iPhone 11 Pro Max has no cellular service or data
Open record Apple · not syncingApple iPhone 11 Pro Max photos, contacts, messages or account data will not sync
Open record Apple · speakerApple iPhone 11 Pro Max speaker is quiet, distorted or has no sound
Open record Apple · BluetoothApple iPhone 11 Pro Max will not pair or stay connected over Bluetooth
Open recordConfirm the model first
Which units this covers, and how to tell yours is one of them
- Model numbers and patterns
- A2161/A2218/A2220
Published specification
What is true of this model and changes how you fix it
- Screen lines are hardwareA green, white or pink line that stays on an iPhone 11 Pro Max means a damaged OLED panel or connection; software resets do not clear it and a screen replacement does.
- Battery ageThe phone's 2019 battery is usually why it dies early today; Battery Health shows the capacity and the phone still runs iOS 26.
Manufacturer support for this product line. Apple Support — Apple product support. Official Apple model, operating-system, repair, connection and settings guidance.
Also read for this model. Notebookcheck — Some iPhone 11 Pro Max units may be suffering from a green tint display issue; iPhoneiPadFix — iPhone green line on screen fix guide.
Exact questions
Questions that only have an answer for the Apple iPhone 11 Pro Max
Why does my iPhone 11 Pro Max flash green after unlocking?+
A few owners reported a brief green tint after unlocking since iOS 13.4.1; it is often software-related. If a green line or tint stays, the screen is the fault.