Samsung · GPS

Samsung Galaxy S21+ GPS or location is inaccurate

Samsung Galaxy S21+ GPS or location is inaccurate: app permission, precise-location setting, outdoor satellite view, network assistance and sensor calibration should be separated. Scoped to SM-G996*.

GPS on the Galaxy S21+ can show a wrong position, drift while you walk or take a long time to lock, and the reports on Samsung's community and repair sites give a consistent list of fixes. Location Services must be on and Improve accuracy, which uses Wi-Fi and Bluetooth scanning, switched on under Settings, Location, Location services. Update Google Maps and Google Play services, and the phone's software. Calibrate the compass by moving the phone in a figure eight in Maps. A phone case with a metal plate or a magnet can block the antenna, so test bare.

The checks in more detail

Stand in the open with a clear sky for a minute at the start of a trip so the phone has a fix before you move. The S21 series has had GPS complaints where the position jumps, and a cache partition wipe after an update has helped owners. Check that Battery optimization is not putting Maps to sleep, which stops background location. A phone that never gets a fix in the open needs a Samsung diagnostic, and the GPS test in Samsung Members shows satellite counts.

GPS Test apps that show satellite counts help judge the fix, and Samsung Members' own GPS diagnostic reports it; compare the count in the open and indoors. A phone that sees satellites but has a wrong position may be affected by multipath near tall buildings, and waiting in the open for a minute improves the fix. Samsung's GPS and the location history setting can also matter: a very old location cache can lead to a wrong first fix, and switching Location off and on, or restarting, forces a new fix.

If you navigate on foot, hold the phone so the top edge, which has the GPS antenna, is not covered, and avoid carrying it in a bag with metal items. If you use fitness apps that record routes, check that their permission is set to Allow all the time for location, since a phone that limits the app to While using may stop tracking when the screen turns off. Also check the app's own GPS settings and battery optimization, as these cause gaps in routes that look like a GPS fault.

Differential

Likely causes of “Samsung Galaxy S21+ GPS or location is inaccurate”, and how to tell them apart

  1. 1

    Improve accuracy switched off

    What separates it Position is rough

    How to confirm Turn on Wi-Fi and Bluetooth scanning

  2. 2

    Old Maps or Play services

    What separates it The blue dot jumps

    How to confirm Update both

  3. 3

    A case blocking the antenna

    What separates it Slow fixes

    How to confirm Test bare

  4. 4

    Maps put to sleep

    What separates it Background tracking stops

    How to confirm Set Maps to Unrestricted battery

  5. 5

    A GPS hardware fault

    What separates it No fix in the open

    How to confirm Run the GPS test and contact Samsung

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Where the error happens
  • The Maps and Play services versions
  • The GPS test result
  • The case

Try in this order

0 of 8 completed
  1. Turn on Improve accuracy

    Reversible

    Settings, Location, Location services.

  2. Update Maps and Play services

    Reversible

    In Google Play.

  3. Calibrate the compass

    Reversible

    Figure-eight in Maps.

  4. Set Maps to Unrestricted

    Reversible

    In App info, Battery.

  5. Test in the open

    Reversible

    Without the case.

  6. Run the GPS test

    Reversible

    In Samsung Members.

  7. Compare satellites in the open and indoors

    Reversible

    Use the GPS diagnostic.

  8. Wait a minute in the open

    Reversible

    Before starting navigation.

Model-specific

What is true of this model and not of its siblings

Satellite count
The GPS test shows satellites.
Battery limits
Maps may be put to sleep.
Multipath
Buildings reflect signals.
Satellite counts
They show fix quality.

Stop boundary

When this stops being a self-service repair

  • !If the GPS test shows no satellites in the open, contact Samsung
  • !If the problem began after an update, report it
  • !Check the case

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why is my S21+ GPS wrong?+

Accuracy settings, old apps or a case.

What is Improve accuracy?+

Using Wi-Fi and Bluetooth to help GPS.

How do I test GPS?+

In Samsung Members' diagnostics.

Does the case matter?+

A metal one can.

Why is my position wrong near tall buildings?+

Reflected signals.

How many satellites do I need?+

Several for a good fix.

gps location: model differences

Also covered: Samsung Galaxy S24 family; Samsung Galaxy S22 family; Samsung Galaxy S21 family; Samsung Galaxy S20 Ultra family.

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