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Samsung Galaxy S21+ will not charge or charges slowly

Samsung Galaxy S21+ will not charge or charges slowly: power source, cable/adapter, port debris/liquid, temperature and battery protection should be separated. Scoped to SM-G996*.

The Galaxy S21+ supports 25 W charging and, as the first Galaxy S phone sold without a charger in the box, many owners use an old adapter that supplies far less than the phone can take. Check what the lock screen says while charging: Super fast charging, Fast charging or just Charging. Use a USB PD charger of about 25 W with a USB-C cable rated for it, since a thin cable limits power. Clean the USB-C port of lint with a wooden toothpick while the phone is off.

The checks in more detail

In Settings, Battery and device care, Battery, Charging settings, make sure Fast charging is on, and note that Protect battery limits charge to 85 percent if you enabled it. Wireless charging is also available, and a pad that is not aligned or a case with a metal plate stops it. A phone that charges from some chargers and not others has a charger issue. Heat slows charging, so remove the case and avoid heavy use while charging. An aged battery charges slowly and runs hot, and Samsung can replace it.

Wipe the cache partition if charging slowed after an update. If the phone charges only when held at an angle, the port's contacts are worn or lint is packed in, and cleaning is the first step; a loose port that still wobbles after cleaning needs a repair, since forcing a charge through a bad port can overheat. Never use a bent or damaged cable. A final check is the wireless charging pad: if the pad is not Qi-certified or the phone sits off-center, charging stops and starts, and the phone shows a message about a problem charging.

Align the phone's center with the pad's coil and remove thick cases and card holders from the back, which block the coil and cause heat. If the phone is slow to charge at night, check Settings, Battery and device care, Battery, Charging settings for Adaptive charging or Protect battery, which pace the charge overnight on purpose to reduce wear, so an overnight charge reading eighty percent in the morning is intended. These features can be turned off if you prefer a full charge each time.

Differential

Likely causes of “Samsung Galaxy S21+ will not charge or charges slowly”, and how to tell them apart

  1. 1

    An old low-power adapter

    What separates it Charging takes three hours

    How to confirm Use a 25 W USB PD charger

  2. 2

    A thin or damaged cable

    What separates it Charging drops out

    How to confirm Use a rated cable

  3. 3

    Lint in the USB-C port

    What separates it The plug is loose

    How to confirm Clean the port

  4. 4

    Protect battery or Fast charging off

    What separates it Charging stops at 85 percent or slows

    How to confirm Check Charging settings

  5. 5

    An aged battery

    What separates it Slow, hot charging

    How to confirm Ask Samsung about a replacement

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The charger and cable
  • The lock screen charging text
  • Whether Protect battery is on
  • The battery's age

Try in this order

0 of 8 completed
  1. Read the lock screen text

    Reversible

    While charging.

  2. Use a 25 W PD charger

    Reversible

    With a rated cable.

  3. Clean the port

    Reversible

    With a wooden toothpick.

  4. Check Charging settings

    Reversible

    Fast charging and Protect battery.

  5. Charge without the case

    Reversible

    And without heavy use.

  6. Wipe the cache partition

    Reversible

    If charging slowed after an update.

  7. Test the angle

    Reversible

    If charging works only at an angle, clean and inspect the port.

  8. Replace a damaged cable

    Reversible

    Do not use a bent one.

Model-specific

What is true of this model and not of its siblings

No charger in the box
The S21 series shipped without one.
25 W
The supported maximum.
Worn ports
They need repair.
Damaged cables
They can overheat.

Stop boundary

When this stops being a self-service repair

  • !If it will not charge on a certified charger with a clean port, contact Samsung
  • !If the battery swells, stop using it
  • !If wireless charging fails on several pads, ask Samsung

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why does my S21+ charge slowly?+

An old adapter, a thin cable or an aged battery.

Does the S21+ come with a charger?+

No.

What is Protect battery?+

A limit at 85 percent.

Does it charge wirelessly?+

Yes.

Why does it charge at an angle?+

A worn port or lint.

Is a loose port dangerous?+

It can overheat.

Wrong device or version?

Match the path before repeating the steps.

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