Direct answer
Confirm the TV model supports AirPlay, put the Apple device and TV on the same Wi-Fi, enable Apple AirPlay Settings on the TV, then update and restart both devices. Reset paired AirPlay devices only after basic discovery checks fail.
What this covers
- AirPlay-capable Samsung Smart TVs and current Apple devices
- Current supported consumer software as reviewed on August 20, 2026
- The symptom described in the title before a factory reset or hardware repair
What it does not cover
- ×Samsung models or regional variants that do not list Apple AirPlay support
- ×Billing, ownership, warranty or account-recovery disputes
- ×Regional features that the manufacturer does not list for your country
Verify model support and same-network access
ReversibleConfirm AirPlay appears in the TV specifications and connect both devices to the same local Wi-Fi without guest-network isolation.
Enable AirPlay on the TV
ReversibleOpen Settings › All Settings › Connection or General › Apple AirPlay Settings and turn AirPlay on. Paths vary by model year.
Update and restart both devices
ReversibleInstall available TV and Apple-device updates, then restart each device and retry from a simple photo or video.
Reset AirPlay paired devices
Reset / data riskIn Apple AirPlay Settings, reset paired devices if a stale approval is blocking reconnection, then approve the new code.
Evidence ledger
Sources behind this answer
Visible sources support the visible claims. Home Product Support records the publisher, the fact used and the review date; community reports can suggest an issue but do not become a published fact on their own.
Exact questions
Common follow-ups
What should I try first for airplay is not working on a samsung tv?+
Confirm AirPlay appears in the TV specifications and connect both devices to the same local Wi-Fi without guest-network isolation.
Will these steps erase apps, files or settings?+
The early checks are reversible. Resetting paired AirPlay devices removes remembered approvals but does not factory-reset the TV.
When should I stop troubleshooting?+
Stop if the device reports hardware damage, becomes unusually hot, smells burnt, or the problem falls into this excluded case: Samsung models or regional variants that do not list Apple AirPlay support.
Answer for the exact device and software version shown above.