Ring Stick Up Cam Battery will not reset or needs to be reset safely

The checks in more detail

Decide why you are resetting: if you are selling or giving the camera away, remove it from your account in the app first, in the device settings under Remove This Device, so that it is not left registered to you; if you changed your router, a reset and a fresh setup is a normal way to rejoin. To reset, Ring describes holding the camera's setup or reset button, found on the back or under the battery cover depending on the generation,

for several seconds until the light flashes, after which the camera restarts and enters setup mode. Follow Ring's article for your generation of Stick Up Cam, since the button position and the hold time differ between models, and wait for the light pattern that Ring says marks a successful reset, which can take a minute. Do not remove the battery during the reset. After the reset, set the camera up as new in the Ring app.

Choose Set Up a Device, pick the Stick Up Cam Battery, scan the QR code on the camera and follow the steps, joining your Wi-Fi near the router and then placing the camera. Check the settings afterwards, as a reset returns motion zones, schedules and video settings to defaults. Re-add shared users if they were removed. If the camera will not reset, will not charge or will not join after setup, contact Ring with the serial number, which is on the back or in the app. Keep the battery charged, and keep the camera updated.