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Samsung WaterWall DW80M9550 dishwasher troubleshooting
Samsung WaterWall DW80M9550 dishwasher (DW80M9550*): noise and capacity (from retailer listings); waterWall; autoRelease and Zone Booster; sanitize and sensors; what the WaterWall changes; reading a Samsung dishwasher error, and a fix for each symptom below.
- Noise and capacity (from retailer listings)42 dBA and 15 place settings, with 7 wash cycles and 7 options.
Confirm the model first
Which units this covers, and how to tell yours is one of them
- Model numbers and patterns
- DW80M9550*
Published specification
What is true of this model and changes how you fix it
- Wash — WaterWall (top tier)WaterWall uses a sweeping 'wall' of water from a moving bar across the tub floor for intensive, even coverage — a premium wash. If the WaterWall bar is blocked by a fallen item it cannot sweep, which is a common cause of poor cleaning on this model.
- Drying — heated + AutoRelease doorHeated drying plus AutoRelease Dry auto-opening door; intentional at the end.
- Filter & codesManual filter must be cleaned periodically; LC = leak sensor; drain codes point to the filter and drain hose.
- WaterWallA sliding spray bar that moves back and forth to deliver a wall of water.
- AutoRelease and Zone BoosterThe door opens automatically to speed drying, and a Zone Booster targets heavy soil.
- Sanitize and sensorsThe Sanitize cycle removes 99.9% of common household bacteria, and a digital leakage sensor guards against leaks.
- What the WaterWall changesThis dishwasher moves a wall of water across the rear of the tub instead of relying on spray arms alone, and a rotating arm and lower jets back it up. Because the WaterWall travels along a rail, a plate or a baking tray that leans against the rear of the rack can block it and leave a strip of the load dirty, so keep tall pieces to the sides.
- Reading a Samsung dishwasher errorSamsung codes such as LC for a leak, 5C or 5E for a drain fault and HC for a heating fault are shown on the display. Write the code down, and switch the machine off at the wall before looking for a kinked drain hose, a blocked filter or water in the base, which are the usual causes behind them.
- Rinse aid and dryingThe dishwasher dries with heat and a small amount of rinse aid, so an empty rinse-aid dispenser leaves glasses spotted and plastics wet. Fill the dispenser to the mark, and if you use tablets with built-in rinse aid, try a separate rinse aid on the highest setting for a month and compare.
- Moving or installing the dishwasherThe water inlet, drain hose and power cable pass through the cabinet behind the kick plate. A hose that is crushed when the unit is pushed back is a frequent cause of a machine that fills slowly or drains badly after an installation, so check the hoses are free before blaming the machine.
Where these figures were read. samsung.com/ca/support/model/DW80M9550US/AC/ (WaterWall top tier, AutoRelease Dry, 3rd rack)
Manufacturer support for this product line. Samsung Support — Samsung washing machine information and error codes. Samsung's own washer troubleshooting and error-code article; covers filling, draining, spin and unbalanced-load conditions.
Also read for this model. Samsung — DW80M9550 WaterWall Dishwasher.
Exact questions
Questions that only have an answer for the Samsung WaterWall DW80M9550 dishwasher
My Samsung WaterWall dishwasher is cleaning unevenly.+
The WaterWall system sweeps a moving bar across the tub floor, so anything that has fallen through the racks and blocks that bar stops it sweeping and leaves areas uncleaned. Check the tub floor for fallen items or utensils jamming the WaterWall bar, clean the filter, and make sure tall items on the bottom rack are not blocking coverage. The bar must be able to travel freely for even cleaning.