LG front-load or top-load washer troubleshooting

Published specification

What is true of this model and changes how you fix it

• Type & capacity
  5.0 cu. ft. mega-capacity FRONT-LOAD washer with a door gasket. On a drum this large, overloading is a common cause of unbalance, long rebalancing and poor rinsing — leave a hand's width of space at the top.
• Motor — Direct Drive inverter (no belt)
  Belt-less Direct Drive inverter motor; noise/vibration is a bearing and load-balance question, not a belt.
• Smart & wash features
  TurboWash 360 fast wash and Wi-Fi (ThinQ). Gasket maintenance (wipe dry, door ajar, monthly Tub Clean) governs odor and mildew.
• Cycles
  14 wash cycles: Normal, Heavy Duty, Bedding, Sanitary, Allergiene, Bright White, Tub Clean, Delicates, Perm. Press, Sportswear, Towels, Speed Wash, Rinse+Spin and Downloaded, with options for TurboWash, Steam and Fresh Care.
• ezDispense
  Reservoirs hold detergent and softener for up to 18 cycles. A wrong dose setting or an empty reservoir explains poor results better than a fault does.
• Smart features
  TurboWash 360 with an AI fabric sensor, Smart Pairing to a matching dryer, and ThinQ Wi-Fi.
• Also covered
  WM4200HWA front-load washer, dial-A-Cycle and the download slot: The cycle dial includes Normal, Bedding, Bright Whites, Sanitize and Allergen, plus one position that can hold a cycle downloaded through the LG ThinQ app. If the dial position seems to do something unexpected, a downloaded cycle has replaced the default.
• Also covered
  WM4200HWA front-load washer, dispenser fill rules: The pre-wash compartment takes half the normal detergent amount, the main-wash compartment the full amount, and the bleach compartment no more than one cup, up to the fill line. Filling bleach past that line is how it overflows into the drawer.
• Also covered
  WM4200HWA front-load washer, two parts the manual says need regular cleaning: The drain pump filter, which clogs and stops draining, and the rubber door gasket, where residue and odor collect.
• Also covered
  WM4200HWA front-load washer, diagnosis aid: Smart Diagnosis, used with the app when the washer is on a home Wi-Fi network.
• Also covered
  WM3600HWA front-load washer, cycles it has: The manual lists Allergiene, Bedding, Normal, Delicates, Heavy Duty, Sanitize and Speed Wash, with Small Load as the default downloaded cycle. It has no Steam or TurboWash cycle, so a page or forum answer that mentions those belongs to a higher LG model.
• Also covered
  WM3600HWA front-load washer, dispenser layout: Four compartments in one drawer: pre-wash, main-wash detergent, liquid fabric softener and liquid chlorine bleach. Detergent put in the wrong one is the usual cause of residue and a soft-smelling load.
• Also covered
  WM3600HWA front-load washer, drain pump filter: At the bottom front of the cabinet. Twist it counterclockwise to remove it; a clog here produces the drain message on the display.
• Also covered
  WM3600HWA front-load washer, tub Clean prompt: The washer reminds you when the Tub Clean cycle is due. Run it with a tub cleaner in the main detergent compartment, not with a normal laundry load.
• Also covered
  WM3600HWA front-load washer, fault messages in the manual: Water inlet, pressure sensor, motor lock, unbalance, vibration sensor and drain messages.
• Also covered
  WM3400CW front-load washer, programs: Eight: Normal, Permanent Press, Heavy Duty, Delicates, Towels, Speed Wash, Bedding and Tub Clean.
• Also covered
  WM3400CW front-load washer, options: Six: Prewash, Delay Wash, ColdWash, Extra Rinse, Rinse+Spin and Child Lock.
• Also covered
  WM3400CW front-load washer, pedestal fit: It is LG SideKick compatible, and it has a NeverRust stainless steel tub and 6Motion wash action.
• Also covered
  WM8900HBA large-capacity washer, twelve programs: Normal, Perm. Press, Heavy Duty, Delicate, Towels, Speed Wash, Sportswear, Bedding, Tub Clean, Bright Whites, Allergiene and a downloaded-cycle slot. Steam is included, and TurboWash 2.0 is the fast heavy-soil option.
• Also covered
  WM8900HBA large-capacity washer, AIDD fabric sensing: The AIDD fabric sensor and Smart Pairing set motion and time from the fabric it senses, so the estimated time on the display changes after the cycle starts.
• Also covered
  WM8900HBA large-capacity washer, four-tray dispenser: Prewash, main wash with a liquid cup, bleach, and fabric softener.
• Also covered
  WM8900HBA large-capacity washer, tub and warranty: A NeveRust stainless steel tub and a Direct Drive motor with a 10-year limited warranty.
• Also covered
  WM8900HBA large-capacity washer, connected features: Wi-Fi with remote start and cycle monitoring in the LG ThinQ app, plus SmartDiagnosis.
• Also covered
  WashTower WKEX200HBA washer section, one stack, two control panels (from the owner's manual): A laundry center where the washer and the dryer each have their own control panel; the Wi-Fi icon on the panel lights when it is on a home network.
• Also covered
  WashTower WKEX200HBA washer section, cycles: Normal, Delicates, Heavy Duty, Speed Wash, Bedding, Bulky/Large and Jumbo, plus cycles downloaded through ThinQ.
• Also covered
  WashTower WKEX200HBA washer section, lint filter: Clean it after every cycle and never run the dryer without it. The manual also lists a drain filter in its maintenance section.
• Also covered
  WT7900HBA top-load washer, eighteen cycles (from the owner's manual): Deep Wash, Bright Whites, Normal, Heavy Duty, Pre Wash+Normal, Delicates, Small Load (the default), Soak, Stain Care, Cold Wash, Steam, Turbo Wash, Allergiene, Wash+Normal, Perm. Press, Towels, Speed Wash and a downloadable Waterproof cycle.
• Also covered
  WT7900HBA top-load washer, detergent packs: Single-use packs, gels and tablets go in the tub before the laundry; the drawer has separate softener and bleach compartments.
• Also covered
  WT7900HBA top-load washer, wi-Fi: Only a 2.4 GHz router frequency is supported.
• Also covered
  WT7900HBA top-load washer, messages: Control Lock, Clutch Error and Supply Voltage Error appear in the manual, and it says to leave the lid open overnight to dry the tub.
• Also covered
  WT7300CW top-load washer, hoses: Blue hose to the cold faucet and red to hot. The water inlet filters are cleanable inserts and are the first thing to clean when it fills slowly.
• Also covered
  WT7300CW top-load washer, pause rule: If the washer is paused for more than 4 minutes during a cycle, the cycle is canceled. A cycle canceled after a long pause is this rule at work.
• Also covered
  WT7300CW top-load washer, automatic bleach dispenser: It has a removable cover to clean.
• Also covered
  WT7300CW top-load washer, smart features: ThinQ push alerts and remote start, Smart Diagnosis, and an automatic error-monitoring system. The manual asks for at least 20 cm between the washer and any wireless transmitter.
• Also covered
  WT7300CW top-load washer, tub Clean: A Tub Clean cycle is built in, and the stainless steel tub takes a tub cleaner.

Where these figures were read. lg.com/us/washers-dryers/lg-wm4500hba-front-load-washer (5.0 cu ft mega, TurboWash 360, Wi-Fi, front-load)

Manufacturer support for this product line. LG Support — Home appliance support. Official LG model manuals, error-code help, ThinQ diagnostics and repair entry point.

Also read for this model. LG USA — 5.0 cu. ft. Mega Capacity Front Load Washer WM4500HBA; LG — WM4200H A Series owner's manual (ManualsLib copy); LG — WM3600HWA owner's manual (ManualsLib copy); LG USA — WM3400CW spec sheet; LG — WM8900HBA manual and specification (ManualsLib copy); LG — WKEX200HBA/00 owner's manual (ManualsLib copy); LG — WT7900HBA owner's manual (ManualsLib copy); LG — WT7300CW owner's manual (ManualsLib copy).