Kenmore electronic control model freezer error codes

Kenmore electronic control model freezer code . (Decimal point only in the display)

Listed as showroom display mode.

In the showroom display mode, all buttons operate and the interior light works. No alarms sound. To exit the showroom display mode, unplug the freezer. Press and hold the Up and Down arrows at the same time while plugging the outlet cord back in.

• The freezer is in showroom display mode: A single decimal point shows in the display and the freezer is not cooling as expected. The chart says a decimal point only in the display is the showroom display mode
• Showroom mode left on after installation or a retail display: The freezer came from a floor model or was switched on with a key sequence. Ask whether it was a display unit; in showroom mode all buttons work and the light works
• A keypad sequence that switched the mode on by accident: The decimal point appeared after several buttons were pressed. Unplug the freezer and follow the exit sequence below

The chart says in showroom display mode all buttons operate and the interior light works, but no alarms sound, which is why nothing seems broken.

The chart's exit sequence starts with unplugging the freezer from the outlet, so pull the cord fully out and leave it out for a moment.

The chart says to press and hold the Up and Down arrows at the same time while plugging the outlet cord back in, which exits showroom mode.

Decimal point only in the display (electronic control freezer table).

None.

None.

What does a lone decimal point mean on a Kenmore electronic control freezer? Showroom display mode, in the chart's words.

How do I exit it? Unplug the freezer, then hold the Up and Down arrows together while plugging the cord back in.

Do alarms work in showroom mode? No, the chart says no alarms sound.

Showroom mode is not a fault, so do not replace any part; the fix is a button sequence at power-up

Alarms do not sound in showroom mode, so check the freezer temperature yourself until it is turned off

Kenmore electronic control model freezer code E7

Listed as stuck key on the control.

Unplug the freezer for 1 minute to reset the electronic control board and then plug the freezer back in. If the code returns, replace the user interface control. Parts named: user interface control.

• A key on the control that is held or stuck down: E7 shows in the display and the controls act strangely. Press each key once and see whether one stays down or feels sticky
• A control glitch that clears after the freezer is unplugged for 1 minute: E7 appears once after a power blip and does not return. Unplug the freezer for 1 minute to reset the electronic control board and plug it back in
• A user interface control with a failed key: E7 returns after the 1 minute unplug reset is done. The chart replaces the user interface control if the code returns

The chart says this resets the electronic control board and clears E7 if the stuck key was a one-off.

A key held down by a tape edge, grime or a swollen membrane triggers E7, so free it and clean around it.

The chart names the user interface control as the only part for E7 once the reset has failed.

E7 (electronic control freezer table).

User interface control.

A screwdriver.

What does E7 mean on a Kenmore electronic control freezer? A stuck key on the control, in the chart's words.

How are E8 and E9 different? E8 and E9 are a defective thermistor; E7 is a stuck key.

Unplug the freezer before you touch any wiring, connector or part for the E7 code, and plug it back in only after the repair, since the control stays live while it is plugged in

Do not pry at a stuck key with a tool, because it can crack the user interface control the chart names as the part

Kenmore electronic control model freezer code E8 or E9

Listed as thermistor is defective.

The thermistor is the temperature sensor inside the freezer. Unplug the freezer and check the thermistor wire harness for damage or a loose connection. If the wire harness is okay, replace the thermistor. Parts named: thermistor, Wire harness.

• A damaged thermistor wire harness: E8 or E9 shows and the freezer cannot read its temperature. Unplug the freezer and check the thermistor wire harness for damage
• A loose thermistor wire harness connection: The harness plug is loose at the thermistor or the control. Look for a loose connection on the thermistor harness and reseat it
• A defective thermistor: The wire harness is okay and E8 or E9 remains. The chart replaces the thermistor if the wire harness is okay

The chart says the thermistor is the temperature sensor inside the freezer, so look at the harness that runs to it for damage or a loose connection.

A loose plug or a pinched wire raises E8 or E9 without a failed sensor, so seat the connector and repair what is damaged.

The chart names the thermistor and the wire harness as the parts for E8 or E9.

E8 or E9 (electronic control freezer table).

Thermistor and wire harness.

A multimeter, a screwdriver or nut driver and a flashlight.

What do E8 and E9 mean on a Kenmore electronic control freezer? The thermistor is defective, in the chart's words.

What is the thermistor? The temperature sensor inside the freezer.

Unplug the freezer before you touch any wiring, connector or part for the E8 or E9 code, and plug it back in only after the repair, since the control stays live while it is plugged in

Do not run the freezer for long with E8 or E9, since the control cannot hold the freezer temperature without its thermistor

Kenmore electronic control model freezer code OFF

Listed as freezer is turned off.

Press the Up arrow 3 times to display the #1 setting.

Continue pressing the up arrow to choose the setting you want.

• The freezer has been turned off from the control: OFF shows in the display and the freezer is not cooling. Press the Up arrow 3 times to display the #1 setting, as the chart says
• A setting changed by accident on the control: The freezer was on and someone pressed the arrows or held a button. Ask whether anyone pressed the arrows or the Alarm Reset button
• A freezer left off after a move or cleaning: The freezer was switched off during a defrost or a move and never turned back on. Choose a temperature setting with the Up arrow and check that cooling starts

The chart says to press the Up arrow 3 times to display the #1 setting, which is the first step out of OFF.

The chart says to keep pressing the Up arrow until the setting you want shows, then leave it there.

Give it time; a freezer that was in OFF needs hours to reach its temperature, and the chart names no part for OFF.

OFF (electronic control freezer table).

What does OFF mean on a Kenmore electronic control freezer? The freezer is turned off, in the chart's words.

How do I turn it on? Press the Up arrow 3 times to display the #1 setting, then keep pressing it to choose your setting.

Does OFF mean the freezer is broken? No, the chart lists OFF as the freezer being turned off, with no part named and no repair to make.

How many times do I press the Up arrow to leave OFF? 3 times to display the #1 setting, then keep pressing it to reach the setting you want, per the chart.

OFF is a setting and not a fault, so do not unplug the freezer or replace a part to clear it

Check any frozen food for thawing if the freezer sat in OFF for hours, since it was not cooling