On the covered Nintendo Switch console, 2813-5508, 2813-5509, 9001-5509 means adding funds failed because the amount is too small or would take the balance over the allowed maximum First, check the current balance and the amount you are adding. Then: add a smaller or a larger amount as the message says, and spread larger top-ups over more than 24 hours.
Differential
Likely causes of “Nintendo Switch console code 2813-5508, 2813-5509, 9001-5509”, and how to tell them apart
- 1
The balance would exceed the country's maximum
What separates it Your balance is close to the limit shown for your country
How to confirm Spend some of the balance before adding more; the limits are $800 USD, $1100 CAD, $5000 MXN, $260,000 ARS, R$1500 BRL, $250,000 CLP, $1,200,000 COP and S/1000 PEN
- 2
The daily limit for adding funds was reached
What separates it The message says you have reached the maximum allowed balance, after adding funds earlier the same day
How to confirm Wait until the next day before adding more
- 3
The amount is too small for a credit card top-up
What separates it The code is 2813-2447 and the amount is very small
How to confirm Add a larger amount, or use a different card if it persists
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code and the message shown on screen
- Your current eShop balance and your Nintendo Account's country setting
- How much you tried to add and how much you added earlier the same day
- Which payment method you used to add funds
Try in this order
0 of 6 completedWhat to do first
Reversiblecheck the current balance and the amount you are adding.
Correct only the documented fault domain
ReversibleAdd a smaller or a larger amount as the message says, and spread larger top-ups over more than 24 hours.
Check your balance and your country's limit
ReversibleRead the balance in the eShop and compare it with the maximum for the country the account is set to.
Use some of the balance first
ReversibleNintendo says that if the balance is already at or near the maximum, spend some of it before adding more.
Add funds within the daily limit
ReversibleFor 2813-5509 and 9001-5509, the message means the daily limit or the balance limit was reached, so wait a day.
Add a larger amount for 2813-2447
ReversibleThe amount was too small to complete a purchase; increase it, or try another card.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2813-5508
- Adding funds would take the balance over the maximum; the article lists each country's limit.
- 2813-5509
- "You have reached the maximum allowed balance"; the most that can be added in 24 hours, or the balance limit.
Stop boundary
When this stops being a self-service repair
- !If your balance is well below the limit for your country and the error persists, contact Nintendo Support
- !Do not split one top-up into many tiny amounts to get round a limit; the daily limit still applies
- !Keep funds receipts in case Nintendo needs to check the balance
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These articles cover adding funds to the eShop balance. The maximum balances below are the figures Nintendo published in the Americas article at the time of download and may change.
Exact questions
Common questions
What does 2813-5508, 2813-5509, 9001-5509 mean on a Nintendo Switch console?+
adding funds failed because the amount is too small or would take the balance over the allowed maximum
What is the maximum eShop balance in the U.S.?+
Nintendo's article lists $800 USD for the U.S.
What about Canada and Mexico?+
$1100 CAD for Canada and $5000 MXN for Mexico, per the same article.
Can I add a very small amount?+
2813-2447 says the amount was too small to complete a purchase, so add a larger one.