On the covered Nintendo Switch console, 2811-6060, 2813-0040, 2813-0049, 2813-0065, 9001-0040, 9001-0049, 9001-0065 means the code or card was already redeemed, or the content is already on your account First, check the HOME Menu and your eShop balance or purchase history: the content or funds may already be there.
Differential
Likely causes of “Nintendo Switch console codes 2811-6060, 2813-0040 and 5 more”, and how to tell them apart
- 1
The game is already downloaded to the console
What separates it An icon for the game is on the HOME Menu, perhaps still downloading
How to confirm Scroll through the HOME Menu; the game icon appears with a download status bar while it downloads
- 2
The DLC is already installed
What separates it The message says the product has been purchased, and the base game is on the console
How to confirm Start the game and look for the DLC inside it
- 3
The eShop card funds were already added
What separates it The message says the activation code has already been used
How to confirm Review your eShop balance; the funds may already be there
- 4
The code was redeemed on another account
What separates it The code was used by you or someone else on a different Nintendo Account
How to confirm Check the purchase history of every Nintendo Account you use
Before you touch a setting
Record this first — changing settings destroys the evidence
- Which Nintendo Account you are signed in to
- Whether the game or DLC appears on the HOME Menu or inside the game
- The current eShop balance and the date of your last redemption
Try in this order
0 of 7 completedWhat to do first
Reversiblecheck the HOME Menu and your eShop balance or purchase history: the content or funds may already be there.
Correct only the documented fault domain
ReversibleRedownload the content from the same account, check the account balance, and do not try to redeem again.
Look for the game on the HOME Menu
ReversibleScroll through the HOME Menu on your console. If the game is already downloading, its icon shows a status bar.
Redownload if needed
ReversibleIf the icon is missing but you own the game, use the virtual game card list or the eShop to redownload it with the account that redeemed the code.
Check DLC inside the game
ReversibleFor downloadable content, start the game and check whether the DLC is present; you may need to restart the game to see it.
Check your balance for a card code
ReversibleLook at the balance shown in the eShop; the funds from the card may already be there.
Check other accounts and the purchase history
ReversibleLook at each Nintendo Account you use, since the code may have been redeemed on another one.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2811-6060
- "This product has already been purchased"; check the HOME Menu, or start the game and check the DLC.
- 2813-0040
- The download code has already been redeemed; check the HOME Menu, redownload the title and try again.
- 2813-0049
- "This activation code has already been used"; check whether the funds are already in your balance.
- 2813-0065
- "This product has already been purchased by you"; check the HOME Menu or the game for the DLC.
- 9001-0040
- "This download code has already been used"; check your eShop purchase history.
- 9001-0049
- The nintendo.com twin of 2813-0049: check your balance.
- 9001-0065
- "This product has already been purchased" on nintendo.com; check your console's HOME Menu.
Stop boundary
When this stops being a self-service repair
- !If the content or funds cannot be found on any account you own, contact Nintendo Support with the code and proof of purchase
- !Do not try the same code repeatedly; too many wrong attempts can block redeeming for a while
- !Never share a code you have not yet used
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These articles say the content or the funds are already on your account. They do not cover a code that fails for another reason, which is on the invalid code page.
Exact questions
Common questions
What does 2811-6060, 2813-0040, 2813-0049, 2813-0065, 9001-0040, 9001-0049, 9001-0065 mean on a Nintendo Switch console?+
the code or card was already redeemed, or the content is already on your account
How do I find a game I already bought?+
Look for it on the HOME Menu and in your virtual game card list on the account that bought it.
Can the same code be used twice?+
No. A download code can be used once, on one account.
What if I never used the code?+
Contact Nintendo Support with the code and proof of purchase.