Expanded exact-code directory
Roborock robot vacuum error codes
Roborock robot vacuum indicators as Roborock Support Center lists them, each with its meaning and the first safe check.
- error-1-laser-unitA laser unit problem. Roborock's article for Error
- error-10-filterA filter problem. Roborock's article for Error 10
- error-18-fan-debrisA fan problem. Roborock's article for Error 18
Roborock robot vacuum showing an Internal Error: meaning and exact next steps
an Internal Error means An internal error. Roborock's article for it gives one fix: reset the system. Roborock's Qrevo help page words it as "Please try the following steps first: reset the system".
Open record Roborock robot vacuum · exact showingRoborock robot vacuum showing Error 13: meaning and exact next steps
Error 13 means A charging problem. Roborock's article for Error 13 covers the charging contacts on the dock and the robot, the dock's power connection and its indicator light.
Open recordEvery code
Every Roborock robot vacuum code: what it means and what to do
- error-1-laser-unit
- error-10-filter
- error-18-fan-debris
- error-4-cliff-sensors
- error-5-main-brush
- error-7-wheels
- error-8-obstacles-or-stuck-parts
- error-9-filter-magnet
- fan-speed-lowered-strainer-filter
Roborock robot vacuum code error-1-laser-unit
A laser unit problem. Roborock's article for Error 1 is entirely about whether the laser unit is spinning.
Turn on the robot and watch to make sure the laser unit is spinning.
Roborock's step: if the laser unit is not spinning, gently rotate it by hand, then restart the robot. If the error continues, Roborock says to contact Roborock Customer Support.
Roborock robot vacuum code error-10-filter
A filter problem. Roborock's article for Error 10 covers cleaning and drying the filter.
Clean the filter, dry it thoroughly and put it back in the robot.
Roborock's step: after the filter is fully dry and back in place, try again. If the error continues, Roborock says to contact Roborock Customer Support.
Roborock robot vacuum code error-18-fan-debris
A fan problem. Roborock's article for Error 18 covers clearing debris from the fan, and its newer article covers the dust bin and filter.
Empty the dust bin, then clean the filter and dry it outside the robot.
Roborock's steps: clap the side of the robot several times to try to clear debris from the fan, replace the filter with a new one, and upgrade the robot's firmware to the latest version. If the issue persists, Roborock says to contact Roborock Customer Support.
Roborock robot vacuum code error-4-cliff-sensors
A cliff sensor problem. Roborock's article for Error 4 tells you to wipe the cliff sensors and to make sure the robot is not on a dark or shag carpet.
Wipe the cliff sensors on the underside of the robot with a dry cloth.
Roborock's steps: wipe the cliff sensors, and make sure the robot is not sitting on a dark or shag carpet. If the error continues, Roborock says to contact Roborock Customer Support.
Roborock robot vacuum code error-5-main-brush
A main brush problem. Roborock's article for Error 5 tells you to look for anything tangled around the main brush.
Check for anything tangling up the main brush, including inside the two brush installation slots and at either end of the brush.
Roborock's step: after clearing the brush, run the robot with Carpet mode enabled and see if the problem is resolved. If the error continues, Roborock says to contact Roborock Customer Support.
Roborock robot vacuum code error-7-wheels
A wheel problem. Roborock's article for Error 7 tells you to check whether the wheels are stuck.
Press and spin the wheels manually to check whether they are stuck.
Roborock's step: if the wheels are stuck, attempt to free them. If the error continues, Roborock says to contact Roborock Customer Support.
Roborock robot vacuum code error-8-obstacles-or-stuck-parts
The robot cannot move freely. Roborock's article for Error 8 covers obstacles around the robot, parts that may be stuck, and the water tank.
Make sure there are no obstacles around the robot.
Roborock's steps: press and spin the parts manually to check whether they are stuck and work them free if they are, and if the water tank is installed, remove it and try again. If the error continues, Roborock says to contact Roborock Customer Support.
Roborock robot vacuum code error-9-filter-magnet
A filter problem. Roborock's article for Error 9 tells you to look for the magnet on the side of the filter.
Look for the magnet on the side of the filter.
Roborock's step: if you do not find a magnet, replace the filter and try again. If the error continues, Roborock says to contact Roborock Customer Support.
Roborock robot vacuum code fan-speed-lowered-strainer-filter
The robot lowered its fan speed. Roborock's article tells you to check the strainer for a blockage.
Check whether the strainer is blocked.
Roborock's steps: clear the blocked strainer, and replace the filter to see whether that solves the problem. If the error continues, Roborock says to contact Roborock Customer Support.
Roborock Support Center — What should I do when error 1 occurs?; Roborock Support Center — What should I do when error 10 occurs?; Roborock Support Center — What should I do when error 18 occurs?; Roborock Support Center — What should I do when error 4 occurs?; Roborock Support Center — What should I do when error 5 occurs?; Roborock Support Center — What should I do when error 7 occurs?; Roborock Support Center — What should I do when error 8 occurs?; Roborock Support Center — What should I do when error 9 occurs?; Roborock Support Center — What should I do when fan speed lowered error occurs?