Expanded manufacturer code library
Roborock expanded error-code library
Every Roborock error code on this site, grouped by product: robot vacuum, S7 MaxV Ultra, S7 Max Ultra and S8 Pro Ultra robot vacuum. Choose the exact product family first, then read the code exactly as your display shows it, because the same characters can have unrelated meanings on a different device.
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2 complete records in this directoryRoborock robot vacuum showing an Internal Error: meaning and exact next steps
an Internal Error means An internal error. Roborock's article for it gives one fix: reset the system. Roborock's Qrevo help page words it as "Please try the following steps first: reset the system".
Open record Roborock robot vacuum · exact showingRoborock robot vacuum showing Error 13: meaning and exact next steps
Error 13 means A charging problem. Roborock's article for Error 13 covers the charging contacts on the dock and the robot, the dock's power connection and its indicator light.
Open recordRoborock robot vacuum codes
Roborock vacuums report faults through the app and with numbered voice alerts. Typical ones are a stuck wheel, a blocked brush, a cliff sensor reading and a dust bin problem. Empty and clean the bin and filter, free the main brush of hair, wipe the cliff and wall sensors and check the wheels turn. Update the firmware in the app; many navigation faults follow an outdated map or firmware.
Roborock robot vacuums announce their errors by voice and in the app, and many are physical: a wheel or brush jammed with hair, a sensor that needs wiping, a full bin or a missing filter. A robot that says it cannot find its dock needs the dock cleared of obstacles and plugged in, one that will not charge needs the contacts cleaned and a laser sensor error often clears when the robot is lifted and set down again.
Open the app to see the exact message and its history, and update the firmware, which fixes many mapping and navigation faults. Clean the brushes, wheels, cliff sensors and filter on the schedule in the manual. Battery, motor and laser faults that remain after cleaning are covered by the warranty or a service center.
Why does my Roborock say a sensor is dirty?
Dust over a cliff or wall sensor can confuse it. Wipe the sensors with a dry soft cloth and try again.