Exact model-family answer directory

Epson printers troubleshooting

Epson printers (EcoTank ET-4850 (C11CJ60202), with the other Epson EcoTank, Expression, SureColor and WorkForce Pro models in the model notes): ink (from Epson's product page); paper and scanning; connectivity; print technology, and a fix for each symptom below.

  • Ink (from Epson's product page)
    It uses 502 bottles: 127 mL black and 70 mL each of cyan, magenta and yellow, with replacement yields listed as 7,500 black and 6,000 color pages.
OfflinePaper jamNot printingBlank pagesFadedSmudges

Reviewed records

12 exact answers

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Model numbers and patterns
EcoTank ET-4850 (C11CJ60202), with the other Epson EcoTank, Expression, SureColor and WorkForce Pro models in the model notes; also EcoTank Photo ET-8550 (C11CJ21201); Expression Premium XP-7100 (C11CH03201); SureColor P700 (C11CH38201)

Published specification

What is true of this model and changes how you fix it

Where these figures were read. epson.com/For-Work/Printers/Inkjet/EcoTank-ET-4850-Wireless-Color-All-in-One-Cartridge-Free-Supertank-Printer-with-Scanner,-Copier,-Fax,-ADF-and-Ethernet/p/C11CJ60202 (Epson US product page)

Manufacturer support for this product line. Epson Support — Printer support. Official Epson model manuals, drivers, ink, paper and maintenance support.

Also read for this model. Epson — EcoTank ET-4850 product page; Digital Camera World — Epson EcoTank ET-8550 printer review; RTINGS — Epson EcoTank Photo ET-8550 review; Consumer Reports — Epson Expression Premium XP-7100 review; Epson US — Expression Premium XP-7100; Red River Paper — Epson SureColor P700 review and starter guide; Epson — SureColor P700 specification sheet.

Exact questions

Questions that only have an answer for the Epson printers (EcoTank, Expression and WorkForce Pro)

My Epson EcoTank ET-4850 prints faded/streaky even though the tanks are full.+

EcoTank is still inkjet, so full tanks do not prevent a printhead clog — the usual cause of faded/streaky output, especially after idle time. Run the Nozzle Check, then Head Cleaning (and Power Cleaning if a normal clean does not fix it) from the Epson software/menu, printing a nozzle pattern to gauge improvement. Never let the tanks run dry (air in the lines clogs it). Print regularly. Power Cleaning uses a lot of ink, so use it only when standard cleans fail.