CPSC recall 18-013, announced Oct. 20, 2017, covers these exact Bosch dishwasher models: SHE33T, SHE53T, SHE65T, SHE68T, SHE7PT, SHE8PT, SHP53T, SHP65T, SHP7PT, SHV53T, SHV68T, SHV7PT, SHV8PT, SHX53T, SHX65T, SHX68T, SHX7PT, SHX8PT, SGE53U, SGE63E, SGE68U, SGV63E, SGX68U, SHE9PT, SHV9PT, SHX5ER, SHX7ER, SHX9PT, SPE5ES, SPE53U, SPE68U, SPV5ES, SPX5ES, SPX68U. The dishwasher's power cord can overheat and catch fire. Stop using the recalled dishwasher immediately and contact BSH Home Appliances for a free inspection and repair.
Try in this order
0 of 11 completedRead the Bosch dishwasher model
ReversibleBosch dishwashers in this notice have model prefixes such as SHE, SHP, SHV, SHX, SGE, SGV, SGX, SPE, SPV and SPX, followed by digits and letters. The label is on the inside edge of the door. Open the door and photograph the label.
Stop using the dishwasher
ReversibleThe documented remedy is to stop using the recalled dishwasher immediately and contact BSH Home Appliances for a free inspection and repair. Switch off the breaker if the cord is accessible and safe to reach.
Do not run the machine overnight
ReversibleThe hazard is an overheating power cord that can catch fire, so do not run an affected machine unattended. Wash by hand until BSH has repaired it.
Contact BSH and book the repair
ReversibleUse the Bosch US support site linked in the sources to confirm your model and request the free repair. Ask for a date and keep a record of the call.
Check whether the unit was repaired in 2015 or 2017
ReversibleBSH's earlier 2015 recall covered the same defect, and some units were repaired then. Ask BSH whether the work on your unit included the power cord, since the notice expanded the models.
Have the cord inspected
ReversibleThe inspection checks the power cord and its connection. You should not open the access panel yourself.
Wash by hand and keep a record
ReversibleUntil the dishwasher is inspected, wash dishes by hand. Note the date you contacted BSH and the reference.
Disconnect the dishwasher if you can reach the plug safely
ReversibleIf the plug is in an accessible outlet and the cord is cool, unplug the dishwasher. If it is hard-wired, switch off its breaker. Do not pull the unit out.
Look for signs of heat
ReversibleA warm or discolored cord, a burning smell or a tripped breaker are warning signs. If you see them, leave the dishwasher off and call BSH at once.
Check the date of manufacture
ReversibleThe label may show the date. BSH's notice expanded the 2015 recall to more models, so a unit that was not covered earlier may be covered now.
Ask what the inspection includes
ReversibleAsk BSH whether the technician will replace the cord or the connection, and whether the dishwasher can stay in place during the work.
Evidence ledger
Sources behind this answer
Official CPSC recall notice 18-013, announced Oct. 20, 2017, expanding an Oct. 2015 recall of the same power-cord defect; lists every affected Bosch, Gaggenau, JennAir and Thermador model.
Bosch's own U.S. support site for confirming an affected model and requesting the free repair.
Exact questions
Common questions about “Bosch dishwasher recall — CPSC 18-013”
Is this the 2015 recall or a new one?+
This notice expands an October 2015 recall of the same power-cord defect.
Does it cost anything?+
The inspection and repair are free.
Which other brands are in the notice?+
Gaggenau, JennAir and Thermador versions made by BSH are covered separately.
Can I keep using it if the cord feels cool?+
The remedy says to stop using it, so do not rely on how the cord feels.
Does the recall include the cord only?+
The defect is the power cord, and BSH inspects and repairs it.
Can I get a replacement instead?+
BSH's remedy is inspection and repair; ask the agent if you have a concern.
Is the dishwasher hard-wired?+
Some are plugged in and some are wired directly; the breaker works for both.
Is the repair on site?+
BSH's remedy is an inspection and repair; ask the agent about timing.
Is a cord replacement the remedy?+
BSH's remedy is inspection and repair; ask what the repair involves.
Does the recall cover Canada?+
The notice counts units in Canada separately.
How do I check if my dishwasher is affected?+
Compare the model number on the label with the recall notice.
What should I do if it is?+
Stop using it and follow the remedy instructions.
Is the remedy free?+
Recalls generally offer a free fix.