These devices take part in ADT rules and everyday automation. In the ADT+ app open Rules and use triggers such as a device action, the system armed state or a device state; a Keypad or fob arming event, or a lock unlocking, can trigger an action such as turning on a light or sending a notification, and an armed state can trigger a lock. ADT's Rules article gives an example of a rule that arms the system on workdays, and a lock is a Z-Wave device that rules can control, for example to lock the door at night.
The checks in more detail
Conditions can limit rules to daytime, nighttime or days of the week. When a rule does not run, confirm it is switched on, that the lock or Keypad it uses is online with good batteries, that the Base is online and that its conditions match the moment. The Keypad also provides local control: arm and disarm with a code, and trigger a panic alarm. The Yale lock supports multiple ways to unlock and shares Entry Codes.
Test each rule with Run This Rule. Keep rules simple and review them when you change household codes. A timed trigger uses the time zone of the account's location. Trial each door rule with the door open and a key in your pocket before you leave it running overnight. A locking rule that fires while someone is still carrying shopping in is the classic complaint, so pick a delay that fits your routine. Look at your door rules when the clocks change, since sunset-based triggers move an hour with them.
Arming at a fixed time works well, but add a days condition so it does not arm on holidays when someone is home. Print or note your rules on a card by the Keypad so everyone in the home knows what the system will do when it arms and locks. A lock rule that locks the door at night is safer than a rule that unlocks it in the morning, so favor locking rules.
Differential
Likely causes of “ADT Keypad, Keychain Remote and Yale Assure Lock 2 routine, schedule”, and how to tell them apart
- 1
A rule turned off
What separates it The rule never starts because its Active switch has been turned off
How to confirm Turn the rule's Active switch back on so the keypad event starts it again
- 2
An offline lock
What separates it The action fails because the lock is offline with weak batteries or a poor connection to the Base
How to confirm Fix the lock's batteries and connection, then run the rule once to see that the lock responds
- 3
Wrong conditions
What separates it The rule runs on some days and not others because its time and day conditions exclude the moment it triggers
How to confirm Look at the days and hours in the conditions and widen them if the rule should run more often
- 4
An offline Base
What separates it Nothing happens because the Base is offline and cannot pass the actions on to the lock or lights
How to confirm Bring the Base back online, then press Run This Rule to check it
- 5
A wrong time zone
What separates it Timed rules fire at the wrong hour because the account's location sets the wrong time zone
How to confirm Fix the location so time-based rules follow the right local time
Before you touch a setting
Record this first — changing settings destroys the evidence
- The rule's name and which keypad or fob event starts it
- The state of the device the rule controls
- The conditions set on the rule
- The time zone saved for the account's location
Try in this order
0 of 7 completedOpen Rules
ReversibleFrom the ADT+ app's main menu choose Rules, which lists each rule with switches to turn it on or off and edit it.
Choose a device trigger
ReversibleChoose a device trigger such as a keypad or fob arming event, or the system armed state, as the start of the rule.
Add conditions
ReversibleAdd day and time conditions so the rule fires only when you want it to
Add an action
ReversibleAdd an action such as locking the door, turning on a light or sending a notification, in the order you need.
Run This Rule
ReversibleUse Run This Rule to try the actions immediately, without waiting for someone to use the keypad
Check devices are online
ReversibleCheck that the devices are online and their batteries are good, because a rule cannot act on a lock that has dropped off.
Contact ADT
ReversibleIf the rule still fails, contact ADT and give them the rule's name, the keypad or fob event used and what you saw
Model-specific
What is true of this model and not of its siblings
- Devices this page covers
- ADT Blu Keypad (SKP5R0-01), Keychain Remote and Yale Assure Lock 2 or Lock 2 Touch, the local controls and door lock for the ADT Base. ADT writes one help article per topic; the notes name where the Z-Wave lock differs from the Keypad and fob.
- Rules
- Trigger, condition and action.
- Lock
- A Z-Wave device that rules can control.
- Tools and supplies
- The ADT+ app on an up-to-date phone, a Phillips-head screwdriver for the lock and Keypad, the Release Key from the Keypad box, spare CR2450 and lock batteries and a pen and paper for codes. Keep a physical key with you while working on a lock.
- Repair cost
- Most fixes cost nothing. ADT lists Video Connect at $9.99 a month, Self-Protect at $14.99 and Pro-Protect with video at $34.99 with no long-term contract; a Z-Wave lock needs at least the Self-Protect level. Read the limited warranty before paying for a repair.
- Other models this page answers
- These steps also fit the Keychain Remote, Yale Assure Lock 2 / Lock 2 Touch.
Stop boundary
When this stops being a self-service repair
- !If a rule fails after checks, contact ADT through chat
- !If a lock is unresponsive, use the key
- !If a rule that unlocks the door seems risky, remove it and rely on codes instead
Evidence ledger
Sources behind this answer
Triggers, conditions and actions.
Yale lock setup, use and battery.
Keypad setup and use.
Base LED patterns.
The company and its products.
Exact questions
Common questions
Can a rule lock the door?+
Yes, a rule can lock the door, so long as the door has
Can a rule arm the system?+
Yes, a rule can arm the system, for example at a set time in the evening or when you leave the house.
Do conditions matter?+
Yes, conditions matter, because they decide the days, times and states in which the rule is allowed to run.
Should I avoid unlocking rules?+
Test any rule that unlocks a door very carefully, and think about whether you really want the door to open automatically.
Does the Keypad trigger rules?+
Yes, arming with the Keypad or fob can trigger a rule, so a rule can react whenever the system is armed from those devices.
Does the Yale have a Touch model?+
Yes, there is a Touch model with a fingerprint reader, in addition to the keypad version.