Exact model-family answer directory
TP-Link Archer routers troubleshooting
TP-Link Archer routers (Archer BE900, with the Archer BE550, AXE75, AX73 and AX55 in the model notes): speeds (from TP-Link's product page); ports; antennas; mesh and app; identification; ports and speeds, and a fix for each symptom below.
- Speeds (from TP-Link's product page)A Wi-Fi 7 tri-band-plus router with 11520 Mbps on 6 GHz, two 5 GHz bands at 5760 Mbps each and 1376 Mbps on 2.4 GHz.
TP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55) Ethernet link is limited to 100 Mbps or disconnects
Open record TP-Link · firmwareTP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55) firmware update will not install
Open record TP-Link · guest networkTP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55) guest network cannot reach devices, cast or print
Open record TP-Link · no internetTP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55) has Wi-Fi but no internet
Open record TP-Link · slow Wi-FiTP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55) internet or Wi-Fi is slow
Open record TP-Link · parental controlsTP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55) parental controls or schedules are not working
Open record TP-Link · restartsTP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55) restarts, freezes or overheats
Open record TP-Link · double NATTP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55) shows double NAT or strict NAT
Open record TP-Link · VPNTP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55) VPN client or server will not connect
Open record TP-Link · Wi-Fi dropsTP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55) Wi-Fi keeps disconnecting
Open record TP-Link · setupTP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55) will not complete setup
Open recordConfirm the model first
Which units this covers, and how to tell yours is one of them
- Model numbers and patterns
- Archer BE900, with the Archer BE550, AXE75, AX73 and AX55 in the model notes; also Archer AX73 router (Archer AX73); Archer AX55 router (Archer AX55)
Published specification
What is true of this model and changes how you fix it
- Official specificationsBE24000 class: 6GHz 11,520Mbps + 5GHz-1 5,760Mbps + 5GHz-2 5,760Mbps + 2.4GHz 1,376Mbps, up to 24.4Gbps combined. Quad-band (two separate 5GHz radios). One 10G SFP+/RJ45 combo port, one 10G port, four 2.5G LAN ports, one 1G LAN port. 12 internal antennas, supports 250+ clients.
- Wi-Fi 7 quad-band router (single unit)TP-Link's flagship Wi-Fi 7 (BE) router with 2.4/5/6 GHz (quad-band on this model). Wi-Fi 7/6 GHz benefits need Wi-Fi 7/6E clients; older devices use 5/2.4 GHz normally.
- 6 GHz short-range + WPA36 GHz is fastest but short-range and needs WPA3; devices drop to 5 GHz at distance, which is normal. For whole-home coverage, add OneMesh/Deco or place centrally.
- Managed by Tether app or webSet up via the TP-Link Tether app or the web admin page.
- PortsOne 10 Gbps WAN/LAN port, a 10 Gbps SFP+ or RJ45 combo internet port, four 2.5 Gbps LAN ports and one 1 Gbps LAN port, plus one USB 3.0 and one USB 2.0 port.
- AntennasTwelve optimally positioned antennas.
- Mesh and appEasyMesh compatible with OneMesh device support, managed with the Tether app.
- IdentificationThe Archer BE900 is a TP-Link Wi-Fi 7 router. The label shows the model, hardware version and serial. TP-Link's firmware is specific to the hardware version, so note it.
- Ports and speedsThe router has multi-gigabit ports. To use a fast line, connect with a cable rated for the speed and use the right port. Check the port's speed in the router's status page.
- Tether and web pageThe Tether app and tplinkwifi.net manage the router. Set a strong admin password and update the firmware. Back up settings before major changes.
- Wi-Fi 7 featuresWi-Fi 7 adds multi-link operation, which lets a compatible device use two bands at once. Only newer devices benefit. The router still supports older ones, so keep the band names separate if one struggles.
- SecurityChange the admin password, use WPA3 and keep the firmware current. TP-Link's HomeShield offers extra protection in the app. Turn off features you do not use.
- Also coveredArcher AX73 router, speeds (from TP-Link's product page): An AX5400 Wi-Fi 6 router with 4804 Mbps on 5 GHz (HE160) and 574 Mbps on 2.4 GHz.
- Also coveredArcher AX73 router, ports: One Gigabit WAN port, four Gigabit LAN ports and one USB 3.0 port.
- Also coveredArcher AX73 router, hardware: Six fixed high-performance antennas and a 1.5 GHz triple-core CPU.
- Also coveredArcher AX73 router, features: 4x4 MU-MIMO, OFDMA and OneMesh, managed with the Tether app or a web interface.
- Also coveredArcher AX55 router, speeds (from TP-Link's product page): A Wi-Fi 6 router with 2402 Mbps on 5 GHz and 574 Mbps on 2.4 GHz, using 4-stream connectivity and beamforming.
- Also coveredArcher AX55 router, ports: One Gigabit WAN port, four Gigabit LAN ports and one USB 3.0 port.
- Also coveredArcher AX55 router, hardware: Four fixed external antennas and a dual-core CPU with 512 MB RAM, at 10.2 x 5.3 x 1.5 in.
- Also coveredArcher AX55 router, security and mesh: WPA3, HomeShield with real-time IoT protection, intrusion prevention and DDoS defense, and OneMesh support.
Where these figures were read. tp-link.com/us/home-networking/wifi-router/archer-be900/ (Archer BE900 | BE24000 Quad-Band Wi-Fi 7 Router)
Manufacturer support for this product line. TP-Link Support — Support center. Official TP-Link Archer, Deco, switch and extender manuals and firmware.
Also read for this model. TP-Link — Archer BE900; TP-Link — Archer AX73; TP-Link — Archer AX55.
Exact questions
Questions that only have an answer for the TP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55)
My devices connect but only at Wi-Fi 5/6 speeds on my Archer BE900.+
A device connects at its OWN highest Wi-Fi generation, not the router's — so a Wi-Fi 5 or Wi-Fi 6 phone or laptop will connect at Wi-Fi 5/6 even on a Wi-Fi 7 router, which is normal, not a fault. Only Wi-Fi 7 devices reach Wi-Fi 7 speeds, and only 6E/7 devices use the 6 GHz band. To benefit fully you need Wi-Fi 7 client hardware; the router is backward-compatible with everything else.