Exact model-family answer directory

TP-Link Archer routers troubleshooting

TP-Link Archer routers (Archer BE900, with the Archer BE550, AXE75, AX73 and AX55 in the model notes): speeds (from TP-Link's product page); ports; antennas; mesh and app; identification; ports and speeds, and a fix for each symptom below.

  • Speeds (from TP-Link's product page)
    A Wi-Fi 7 tri-band-plus router with 11520 Mbps on 6 GHz, two 5 GHz bands at 5760 Mbps each and 1376 Mbps on 2.4 GHz.
No internetWi-Fi dropsSlow Wi-FiDead zonesDevice won't connectSetup

Reviewed records

11 exact answers

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Which units this covers, and how to tell yours is one of them

Model numbers and patterns
Archer BE900, with the Archer BE550, AXE75, AX73 and AX55 in the model notes; also Archer AX73 router (Archer AX73); Archer AX55 router (Archer AX55)

Published specification

What is true of this model and changes how you fix it

Where these figures were read. tp-link.com/us/home-networking/wifi-router/archer-be900/ (Archer BE900 | BE24000 Quad-Band Wi-Fi 7 Router)

Manufacturer support for this product line. TP-Link Support — Support center. Official TP-Link Archer, Deco, switch and extender manuals and firmware.

Also read for this model. TP-Link — Archer BE900; TP-Link — Archer AX73; TP-Link — Archer AX55.

Exact questions

Questions that only have an answer for the TP-Link Archer routers (Archer BE900, BE550, AXE75, AX73 and AX55)

My devices connect but only at Wi-Fi 5/6 speeds on my Archer BE900.+

A device connects at its OWN highest Wi-Fi generation, not the router's — so a Wi-Fi 5 or Wi-Fi 6 phone or laptop will connect at Wi-Fi 5/6 even on a Wi-Fi 7 router, which is normal, not a fault. Only Wi-Fi 7 devices reach Wi-Fi 7 speeds, and only 6E/7 devices use the 6 GHz band. To benefit fully you need Wi-Fi 7 client hardware; the router is backward-compatible with everything else.