Exact model-family answer directory
ADT Heat Detector troubleshooting
ADT Heat Detector (SSHE5R0): the garage fire zone; what owners run into; how to approach a fault; placement; hot and cold places; testing, and a fix for each symptom below.
- The garage fire zoneThe ADT heat detector reacts to high temperature or a rapid rise in heat and is used where smoke detectors would false alarm, such as garages, kitchens and attics. It is a fire zone and should be treated as one.
ADT Heat Detector has power or battery problems
Open record ADT · offlineADT Heat Detector is offline or unavailable
Open record ADT · wrong readingADT Heat Detector shows the wrong time, state or sensor reading
Open record ADT · factory resetADT Heat Detector will not reset or needs to be reset safely
Open recordConfirm the model first
Which units this covers, and how to tell yours is one of them
- Model numbers and patterns
- SSHE5R0
- Not applicable to this hardware
- This ADT Heat Detector does not have the hardware for: will not stay connected to Wi-Fi; does not respond to voice control; video is blurry, dark, frozen or delayed; misses motion or records too many events; shared users or family members cannot control it; will not connect through Matter, HomeKit or another platform; firmware update is stuck or failed.
Published specification
What is true of this model and changes how you fix it
- What it isA heat-only detector (model SSHE5R0) that monitors for dangerously high or fast-rising temperature, sounding an alarm, flashing its LED, and sending an ADT+ app notification.
- Does not detect carbon monoxideADT's own article states this explicitly and directly: "This Heat Detector does not detect carbon monoxide (CO)." A separate CO Detector or the combined Smoke and CO Detector is required for CO coverage.
- PowerTwo CR123A batteries, included — the same count as the standalone CO Detector.
- Monitoring responseADT notes that in some municipalities, the monitoring team may attempt to contact the owner before dispatching emergency responders, on professionally monitored plans.
- What owners run intoReports include a detector that shows trouble in a cold garage, a low battery in a hot attic and a detector that was painted over.
- How to approach a faultFit the battery the manual lists and keep the detector clean and unpainted.
- PlacementMount it on a ceiling or high on a wall, away from vents and heaters, as the manual says. Do not paint it.
- Hot and cold placesAttics are hot and garages are cold, and both shorten battery life. Fit the battery type the manual lists and replace it yearly.
- TestingTest with the manual's method and tell the monitoring company first. Never test with an open flame.
- Checking the environmentGarages and attics swing in temperature, so check that the battery type is rated for it. Keep the detector clean and unpainted, and do not mount it near a heater or vent. If it triggers false alarms, tell the installer, who can move it or change the type.
Where these figures were read. help.adt.com/article/blu-adt-heat-detector ("ADT Blu- Heat Detector (SSHE5R0)")
Manufacturer support for this product line. ADT Support — ADT Blu- Heat Detector (SSHE5R0). ADT's own overview and setup article for the Heat Detector, which the article explicitly states does not detect carbon monoxide.
Also read for this model. SafeWise — ADT troubleshooting guide.
Exact questions
Questions that only have an answer for the ADT Heat Detector
Does the Heat Detector cover carbon monoxide too?+
No — ADT's own article states this directly: the Heat Detector does not detect carbon monoxide. Covering CO requires the separate Carbon Monoxide Detector or the combined Smoke and CO Detector, both different model numbers.
What triggers the Heat Detector?+
ADT documents it as responding to dangerously high temperatures or a fast rate of temperature rise, not smoke or CO — a fire that produces heat before visible smoke reaches the device is the scenario this model is built for.
Where is a heat detector used?+
In garages, kitchens and attics.
Does it replace a smoke detector?+
No.
Where is a heat detector used?+
In garages, kitchens and attics.
Can I paint it?+
No.