ADT Outdoor Camera misses motion or records too many events

The checks in more detail

A camera aimed at a busy road or a tree that moves in the wind will alert constantly, while one pointed at a bright wall may miss people who blend in, so aim it across the area you want to watch, at a height of about two to three meters, with a clear view of the approach. Motion at night depends on the infrared night mode, and spiders and insects drawn to the infrared glow can trigger alerts, so clean the lens and the area around it.

In the settings, check the motion sensitivity and any schedule or zone options your system offers, because a schedule can turn detection off at the times you expect it to be on. Notification settings on the phone matter too: a muted app or a Focus mode hides alerts, and a camera that records but never alerts has a notification problem and not a detection one. Test the camera by walking through its view at dusk and in daylight and checking the result in the app.

If detection works in the day and fails at night, clean the lens, check for glare from a nearby light and consider adding a light. A weak Wi-Fi link also delays or loses alerts, because the camera must upload the event, so improve the signal or move the gateway nearer. Rain and snow can look like motion, so a sheltered position is better. If the camera misses clear movement with settings and signal right, ask the installer to check it.