An ADT outdoor camera of the OC810 or OC835 type is a plug-in unit that runs from a power adapter, so its power problems are a lost supply, a damaged adapter or a weak extension, and not a battery that needs charging. The camera's power LED shows its state: a steady light means it has power, and a light that blinks continuously means the camera has lost its wireless connection and is trying to recover, which ADT's guide describes.
The checks in more detail
If the LED is dark, check the outlet with another device, the adapter's plug and the cable for damage, and look at whether the outlet is controlled by a switch or a timer. Outdoor outlets often have a ground-fault protector, a GFCI, that trips in wet weather and cuts power, and pressing its reset button restores it. A camera whose adapter sits outside should be protected from rain, because a wet adapter fails; use a weatherproof enclosure or run the cable inside.
Extension cords that are long or thin cause a voltage drop that makes a camera restart, so use a short cable or a heavier one. If the camera restarts often, check the adapter's rating against the camera's label and replace a failing adapter with one of the same voltage and current. Power cycling the camera, by unplugging it for ten seconds, clears a stuck state.
After a power cut, give the camera and the gateway several minutes to reconnect, restarting the router first and then the gateway, as the SafeWise guide notes for cameras. Keep cables off the ground where they can be cut by a mower or chewed, and use cable clips to hold them against the wall. If the camera has no power with a good outlet and a good adapter, the camera is faulty and the installer should replace it. Never open the camera or the adapter, because mains voltage is dangerous.
Differential
Likely causes of “ADT Outdoor Camera has power or battery problems”, and how to tell them apart
- 1
A tripped outdoor outlet
What separates it The camera is dark and offline
How to confirm Press the GFCI reset button
- 2
A damaged adapter or cable
What separates it The LED flickers or is dark
How to confirm Replace the adapter with the same rating
- 3
A long or thin extension
What separates it The camera restarts
How to confirm Use a shorter, heavier cable
- 4
Rain on the adapter
What separates it Power fails in wet weather
How to confirm Weatherproof the connection
- 5
A faulty camera
What separates it No power on a good outlet and adapter
How to confirm Ask the installer to replace it
Before you touch a setting
Record this first — changing settings destroys the evidence
- The power LED's state
- Whether the outlet works with another device
- The cable length and type
- Whether it fails in wet weather
Try in this order
0 of 6 completedCheck the power LED
ReversibleSteady is good; blinking means no Wi-Fi.
Test the outlet
ReversibleWith another device.
Reset the GFCI
ReversibleIf it tripped.
Inspect the adapter and cable
ReversibleFor damage or rain.
Power cycle the camera
ReversibleUnplug for ten seconds.
Replace a failing adapter
ReversibleWith the same rating.
Model-specific
What is true of this model and not of its siblings
- Mains powered
- The OC810 and OC835 plug in.
- GFCI
- Outdoor outlets trip in wet weather.
Stop boundary
When this stops being a self-service repair
- !If the camera is dead on a good outlet and adapter, ask the installer to replace it
- !If a GFCI trips repeatedly, call an electrician
- !Do not open the camera
Evidence ledger
Sources behind this answer
The OC810 camera's reset button and ten-second reset.
The OC835 camera's WPS and Reset button and fifteen-second reset.
Camera, doorbell, sensor, battery and reset troubleshooting for ADT systems.
Exact questions
Common questions
Does the ADT outdoor camera have a battery?+
These models run on a power adapter.
Why is the camera dark after rain?+
A GFCI outlet may have tripped.
What does a blinking LED mean?+
It lost its wireless connection.
Can I use any adapter?+
Use the same voltage and current.