ADT Outdoor Camera shows the wrong time, state or sensor reading

The checks in more detail

If the camera's clips show the right time in the account but another time on your phone's notification, compare the phone's time zone and set it to automatic. A camera restarted after a power cut may show a time that is out until it reconnects to the gateway and receives the correct time, which takes a few minutes. Past clips keep the time they were recorded with, so correcting the setting changes new clips only. Wrong time makes recordings hard to use, for example when you need to match a clip to an event, so correct it as soon as you notice, and make a note of the date you fixed it.

If the time stays wrong after you correct the zone and restart the gateway and camera, ask the company that monitors your system to check the clock settings on their side, because some systems take their time from the monitoring center and a local change does not override it. Check also that the camera's firmware is current. In a household with several people checking the clips from different time zones, remember each sees the system's time. Compare a fresh event with your watch by walking past the camera, and check the timestamp in the clip list. If the offset is exactly an hour, daylight saving is the cause;

if it is some hours, the time zone is wrong. Test the result after you correct the clock. Walk in front of the camera at a known time, note the time on your watch, and then open the event in the app to check the stamp. Do this once in daylight and once after dark, since some systems show different clocks for the live view and the recorded clip. Keep a record of the date of the fix, because a clip recorded before the fix keeps the wrong time and you may need to explain the difference if you share footage with the police or an insurer.