Ring · routine

Ring Battery Doorbell Plus routine, schedule or automation is not running

Ring Battery Doorbell Plus routine, schedule or automation is not running: trigger, conditions, controller/hub, permissions and action chain should be tested separately. Scoped to 5F77E9.

Automating a Ring Battery Doorbell Plus means making it work with other devices, such as turning on a light when it detects motion, announcing a visitor on an Echo or setting a routine. Ring gives you a few routes, and the right one depends on what you own. The simplest is within the Ring app: Ring Alarm and Ring Bridge devices can be linked, and the Ring app lets motion trigger a Chime, a light from the Ring Smart Lighting range or a siren.

The checks in more detail

For other brands, the Ring skill for Alexa lets you build a routine in the Alexa app: the trigger is the doorbell's motion or a press, and the action can be a light, a smart plug or an announcement. To set up an Alexa routine, enable the Ring skill, open the Alexa app, choose More, Routines, and add a new routine, choosing Smart Home as the trigger and selecting the doorbell's motion or its button press.

Add an action such as turning on a light, or an announcement on your Echo devices. Alexa Announcements for visitors are a common use. For Google Home, Ring does not offer the same native integration, so the routes there go through a service such as IFTTT, which has its own limits and delays. Check the Ring app's Linked Accounts and Third-Party Services in the settings. If a routine does not fire, check that the doorbell's motion alerts are on, since the routine depends on the event;

check that the skill is still linked, since a changed Ring password breaks it; and check the routine's schedule. Battery doorbells wake only for events, so an automation that needs the doorbell to react instantly may be slower than one on a wired model. Delays of a few seconds are normal. Avoid long chains of actions that depend on each other. Contact Ring if a linked device cannot be found, and check Ring's list of compatible devices.

Differential

Likely causes of “Ring Battery Doorbell Plus routine, schedule or automation is not running”, and how to tell them apart

  1. 1

    A skill or account not linked

    What separates it No Ring devices appear in routines

    How to confirm Enable the Ring skill and sign in again

  2. 2

    Motion alerts off

    What separates it The routine never triggers

    How to confirm Turn on motion alerts for the doorbell

  3. 3

    A changed password

    What separates it The link stops working

    How to confirm Re-link the account

  4. 4

    A routine schedule that excludes the time

    What separates it It does not run

    How to confirm Check the routine's times

  5. 5

    The doorbell's wake time

    What separates it A short delay

    How to confirm Allow a few seconds

Before you touch a setting

Record this first — changing settings destroys the evidence

  • When the problem began and what changed
  • Any message in the app
  • Whether other devices at home work
  • The model and serial number

Try in this order

0 of 6 completed
  1. Enable the Ring skill

    Reversible

    In the Alexa app.

  2. Create a routine

    Reversible

    With the doorbell as the trigger.

  3. Choose the action

    Reversible

    A light or an announcement.

  4. Check motion alerts

    Reversible

    They must be on.

  5. Test the routine

    Reversible

    With a walk by the door.

  6. Re-link if it fails

    Reversible

    Sign in again.

Model-specific

What is true of this model and not of its siblings

Routines
They run an action after a trigger.
Linked skill
It gives Alexa access to the doorbell.

Stop boundary

When this stops being a self-service repair

  • !If the steps do not clear it, contact the maker with the model and serial number
  • !Check the warranty before a repair
  • !Keep the app and the device firmware updated

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Can the Ring doorbell turn on a light?+

Yes, through Alexa or Ring lighting.

Does Google Home work natively?+

Not in the same way.

Why is there a delay?+

A battery doorbell wakes for events.

What breaks the link?+

A changed Ring password.

Wrong device or version?

Match the path before repeating the steps.

Match another device