Ring Battery Doorbell Plus misses motion or records too many events

The checks in more detail

The fix is in Motion Settings: draw the motion zones tightly around the path and the porch, leave out the street, and lower the sensitivity a step at a time until alerts match real visitors. Use Motion Frequency, where Ring offers it, to lengthen the pause between events, and consider a schedule that turns motion alerts off during the day when you are at home and busy. Ring also offers a Battery Saver setting that cuts the number of recordings to extend life.\n\nWhen alerts are missing instead, the cause is often the opposite setting, or a mode:

a doorbell left in Disarmed mode may have motion alerts switched off, and a schedule may be silencing it at hours you did not intend. Check the phone as well, allowing Ring notifications and clearing any focus mode. Because the doorbell wakes from sleep for each event, a weak Wi-Fi signal delays or loses the upload, so check the signal in Device Health and add a Chime Pro if it is poor. Rain, bright sun and insects at night can trigger it, and a wedge mount can angle it away from a road.

Cold weather lowers battery output, so a doorbell that missed events in winter and recovers in spring was short of power. Test by walking across the zone edge while a second person watches the app, then make one change at a time and wait a day. Charge the pack when it falls low, and keep a spare so the doorbell is never offline for long. If it misses clear motion with a charged pack, tight zones and a good signal, contact Ring support.