The Chime Pro is not a voice device, but Ring's Alexa integration gives an alternative: Ring says you can use compatible Alexa devices as an alternative to the Ring Chime, so an Echo can announce the doorbell instead of, or as well as, the Chime Pro. Link Ring to Alexa by enabling the Ring skill in the Alexa app and signing in, then turn on doorbell and motion announcements in Ring's Alexa announcements settings for each device.
The checks in more detail
If an Echo announces but the Chime Pro is silent, the Chime Pro's own assignment or volume is the problem; if the Chime Pro sounds but the Echo does not, check the skill link, the announcement setting and that the Echo is not set to Do Not Disturb. Alexa cannot change the Chime Pro's tone, volume or wifi. If Alexa cannot find your Ring devices, rediscover devices and relink the skill. Keep the device names simple. Ring does not support Apple HomeKit natively, so Siri cannot trigger the chime. Update the Ring and Alexa apps and keep the Echo on the same network.
Use the Alexa app to set announcement times if you want quiet hours. If you use an Echo as a chime, place it where the whole house hears it, since a chime in a far room defeats the purpose. If announcements repeat, disable them on the Ring device or on the Echo, whichever you use less. Give your Echo a room name that matches the Ring device so announcements make sense. Decide whether the Echo or the Chime Pro is the main chime and turn the other one down, since two devices sounding at once is annoying enough that people switch both off.
If Alexa announces an event on one Echo but not another, check each Echo's own announcement settings and do not disturb schedule, since they are set device by device. If you want the loudest whole-home coverage, use the Chime Pro for the entry hall and Echo devices for upstairs rooms, and set announcements only for the doorbell, not for motion. Check the Alexa app's device list after any Ring rename, since the old name may linger.
Differential
Likely causes of “Ring Chime Pro (2nd Gen) does not respond to voice control”, and how to tell them apart
- 1
The skill not linked
What separates it Your Echo makes no announcements because the Ring skill has not been linked
How to confirm Enable the Ring skill in the Alexa app, and sign in with your Ring account
- 2
Announcements off
What separates it The Echo is silent because announcements are switched off for that device
How to confirm Turn on announcements for each Echo device that you want to hear the doorbell
- 3
Echo on Do Not Disturb
What separates it The Echo is silent because Do Not Disturb is switched on for it
How to confirm Turn Do Not Disturb off for the Echo, or allow the announcements through
- 4
A name mismatch
What separates it Alexa cannot find the device because its name is awkward
How to confirm Use simple names for the devices in the Ring app, then discover devices again in Alexa
- 5
The chime not assigned
What separates it Only the Echo sounds because the device has not been assigned to the Chime Pro
How to confirm Assign the device to the Chime Pro in the chime settings, so both sound together
Before you touch a setting
Record this first — changing settings destroys the evidence
- The model of the Echo device that you are using
- Whether the Ring skill is enabled in the Alexa app
- The announcement settings for each Echo device
- Whether the Chime Pro is online
Try in this order
0 of 7 completedEnable the Ring skill
ReversibleEnable the Ring skill in the Alexa app, signing in with your Ring account when it asks you.
Turn on announcements
ReversibleTurn on announcements for each Echo device, in the Alexa settings for the Ring skill.
Check Do Not Disturb
ReversibleCheck Do Not Disturb on the Echo, since it can silence announcements while it is switched on.
Use simple names
ReversibleUse simple names for the devices in the Ring app, so Alexa can match them when you speak.
Check the Chime Pro
ReversibleCheck the Chime Pro's assignment and volume in the Ring app, so it also sounds for the doorbell.
Unlink and relink
ReversibleUnlink the Ring skill and link it again if devices are missing after you rediscover them.
Contact Ring
ReversibleContact Ring if it persists, and tell them the Echo model and what the announcements do.
Model-specific
What is true of this model and not of its siblings
- Alexa
- Echo devices can announce Ring events.
- HomeKit
- Not supported natively by Ring.
Stop boundary
When this stops being a self-service repair
- !If only the Chime Pro fails, check its assignment
- !If Echo is silent, check its own settings
Evidence ledger
Sources behind this answer
Alexa link.
Voice commands.
Chime settings and troubleshooting.
Alexa announcements.
The company and its products.
Exact questions
Common questions
Can an Echo replace a Chime Pro?+
Ring says compatible Alexa devices can serve as an alternative to the Ring Chime.
Can Alexa change the chime tone?+
No, Alexa cannot change the chime tone, which you set in the Ring app instead.
Where do I turn on announcements?+
Turn on announcements in Ring's settings in the Alexa app, for each Echo device.
Does HomeKit work?+
The Chime Pro does not work natively with HomeKit, so it does not appear in Apple Home.
Can Do Not Disturb silence Echo?+
Yes, Do Not Disturb on an Echo can silence its announcements, so check that first.
Should I relink the skill?+
Relink the skill if devices vanish from the Alexa app, then discover them again.
Can I set quiet hours?+
You can set quiet hours in the Alexa app, for each Echo device that announces.