Exact model-family answer directory

Samsung front-load or top-load washer troubleshooting

Samsung front-load or top-load washer (WF50BG8300A*): size (from Samsung's spec sheet and retailer listings); cycles; super Speed Wash; other features, and a fix for each symptom below.

  • Size (from Samsung's spec sheet and retailer listings)
    5.0 cu ft, 27 in wide, 38 3/4 in high and 33 1/2 in deep, 54 13/16 in deep with the door open.
Not drainingNot spinningNot fillingLeakingShakingDoor locked

Reviewed records

18 exact answers

Diagnose the exact device problem
Samsung · cycle too long

Samsung front-load or top-load washer cycle takes too long or keeps adding time

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Samsung · not cleaning

Samsung front-load or top-load washer does not clean clothes well

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Samsung · detergent not dispensing

Samsung front-load or top-load washer does not dispense detergent, bleach or softener correctly

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Samsung · door locked

Samsung front-load or top-load washer door or lid will not unlock

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Samsung · fills when off

Samsung front-load or top-load washer fills with water while turned off

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Samsung · no power

Samsung front-load or top-load washer has no power or a blank control panel

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Samsung · leaking

Samsung front-load or top-load washer is leaking water

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Samsung · grinding

Samsung front-load or top-load washer makes grinding, squealing, clicking or banging noises

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Samsung · shaking

Samsung front-load or top-load washer shakes, walks or bangs during spin

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Samsung · SUD

Samsung front-load or top-load washer shows excessive suds, SUD or Sd behavior

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Samsung · odor

Samsung front-load or top-load washer smells musty, sour or like mildew

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Samsung · stops mid cycle

Samsung front-load or top-load washer stops, pauses or powers off mid-cycle

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Samsung · water level low

Samsung front-load or top-load washer uses very little water or the water level looks wrong

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Samsung · Wi-Fi

Samsung front-load or top-load washer will not connect to Wi-Fi or the manufacturer's app

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Samsung · not draining

Samsung front-load or top-load washer will not drain or stops with water inside

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Samsung · not filling

Samsung front-load or top-load washer will not fill with water or fills too slowly

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Samsung · not spinning

Samsung front-load or top-load washer will not spin or leaves clothes soaking wet

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Samsung · door won't lock

Samsung front-load or top-load washer will not start because the door or lid will not lock

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Confirm the model first

Which units this covers, and how to tell yours is one of them

Model numbers and patterns
WF50BG8300A*; also WF42H5000 front-load washer (WF42H5000A*); WA54R7200 top-load washer (WA54R7200A*); WA52A5500 top-load washer (WA52A5500A*); WA50T5300 top-load washer (WA50T5300A*); WA45T3200 top-load washer (WA45T3200A*); WA40A3005 top-load washer (WA40A3005A*); WF45B6300 front-load washer (WF45B6300A*); WF45T6000 front-load washer (WF45T6000A*); WF45R6100 front-load washer (WF45R6100A*)

Published specification

What is true of this model and changes how you fix it

Where these figures were read. samsung.com/us/laundry/washers/front-load-wf8300b-front-loading-large-capacity-super-speed-energy-star-certified-5-cu-ft-brushed-black-sku-wf50bg8300avus/ (5.0 cu ft, front-load, Steam, SmartThings)

Manufacturer support for this product line. Samsung Support — Samsung washing machine information and error codes. Samsung's own washer troubleshooting and error-code article; covers filling, draining, spin and unbalanced-load conditions.

Also read for this model. Samsung — WF50BG8300 5.0 cu. ft. Smart Front Load Washer spec sheet; Samsung — WF42H5000AW/A2 user manual (ManualsLib copy); Samsung — WA54R7200AW/US user manual (ManualsLib copy); Samsung — WA52A5500 5.2 cu. ft. Large Capacity Smart Top Load Washer spec sheet; Samsung — WA50T5300A Series user manual (ManualsLib copy); Samsung — WA45T3200A Series user manual (ManualsLib copy); Samsung — WA40A3005AW 4.0 cu. ft. Top Load Washer spec sheet; Samsung — WF45B6300A Series user manual (ManualsLib copy); Samsung — WF45T6000A Series user manual (ManualsLib copy); Samsung — WF45R6100AW user manual (ManualsLib copy).

Exact questions

Questions that only have an answer for the Samsung front-load or top-load washer

How do I get rid of the smell in my Samsung front-load washer?+

Run the Self Clean cycle (Samsung's drum-cleaning cycle) regularly, and between loads wipe the door gasket dry, peel back its folds to clean trapped residue, and leave the door and detergent drawer ajar to air out. Use only HE detergent in the correct amount — too much leaves residue that feeds odor. That routine, not a repair, is what keeps a front-loader fresh.